iFixit - Answers With Device "Samsung Galaxy Note5"

Samsung Galaxy Note5: Why does my screen show this “transparent” line?

Sun, 23 Jul 2023 13:36:44 -0700

Hello IFixIt, I recently had a problem with the phones screen and I went ahead and fixed it with the tutorial on here. However after basic use and some tests I found out this weird line that impairs the average daily use. Any fix/idea on what it is? I think it is a problem with the phones LCD, Let me know what you think.

⟐ Edited by author July 23, 2023 at 13:36 MST

Samsung Galaxy Note5: How can I fix short problem

Sun, 17 Jul 2022 22:59:31 -0700

when switching on after a while the current gets maximum-short problem

Samsung Galaxy Note5: Charge symbol does display, but won't charge or attempt to boot

Sun, 13 Feb 2022 22:20:47 -0700

I stopped using my Galaxy Note 5 about a year ago when it simply stopped charging. I couldn’t be bothered investigating at the time, but I’ve decided to try to repair it.

Symptoms:

1) Charging symbol appears when plugged in but the charging symbol doesn’t fill and the device will not turn on or even seem to attempt to boot while in this state.

2) Holding key combinations for various resets doesn’t turn on the device, but the charging symbol disappears for a few seconds while some of those combinations are held. The symbol reappears a few seconds after letting the buttons go

3) I’ve tried with and without the stylus in the device (not sure if that would change anything)

I’ve ordered a new battery and will have a go at replacing that, but I’ve read many users have had similar issues related to a firmware update so I’m not sure if I’ll have success.

I will update this when I replace the battery.

Samsung Galaxy Note5: [HELP] Note 5 suddenly stopped booting up and has failed to mount Err.

Sun, 26 Dec 2021 17:06:14 -0700

Hi guys, so all of sudden when I was trying to use my note 5 (no root), I noticed that it was powered off and I couldn't power it on with power button. Can you please tell me if there is a way I can recover data on my phone without losing them? I also have Google Authenticator which is connected to many accounts online, If I lose data I will lose everything! Here is what I tried so far:

First thing I did was a soft reset ( power button + volume down) and the mobile turned on but unfortunately it kept looping on the Samsung logo screen. Then I tried to go to recovery mode (power button + home button + volume up) and from there I tried "reboot system now", "wiping cache partition (which I hope it doesn't remove any data?)" and "Run graphics test: which failed with error no command and then wiping cached data" all of them without success. One thing I noticed in the bottom section of recovery mode there are these errors:

No Support SINGLE-SKU

Supported API: 3

dm-verity error...

E: failed to mount / system (Invalid argument)

Samsung Galaxy Note5: Keep auto restarting after hand sanitizer got in

Sat, 16 Jan 2021 17:28:01 -0700

I put the Note5 in my bag and the hand sanitizer accidently leak out, now the phone keep on rebooting after turning on for a few second until it runs out of battery. (it can reach the UI)

I tried to heat up the edge to over 100 degree with heat gun but still unable to open the back cover and the back glass ended up broken.

What should I do?

⟐ Commented January 16, 2021 at 17:28 MST

Samsung Galaxy Note5: Broken galaxy note 5

Sat, 29 Aug 2020 16:52:59 -0700

device was thrown and hit the ground hard

display is broken and doesn’t work

led notification light is working

when I put the phone in the charger led blink in red 3 times

when i press the power button it become blue but the phone doesn’t viverate

when i connect the phone to pc it’s not seen

is the problem the display only or may be there is another thing ?

⟐ Edited by author August 29, 2020 at 16:52 MST

Samsung Galaxy Note5: Black screen, Blue LED, already tried factory reset, clear cache.

Mon, 02 Mar 2020 08:10:49 -0700

Note 5 (Verizon). Over the weekend I replaced the LCD screen and battery. Phone screen was broke about a year ago after being dropped, phone sat for about a year prior to repair. Phone will turn on, it shows the usual "Samsung Galaxy Note 5" boot screen, but once that loads, it goes to a black lit screen, with blue LED notification light to left of speaker. Phone does go into recovery mode and I've attempted to reboot in safe mode, cleared the cache, and also tried to do a complete factory reset/ data wipe. Still nothing, only loads to the black screen; it's like it's missing the software or something. Not sure where to go from here.

Samsung Galaxy Note5: Battery still not charging after battery replacement

Tue, 17 Sep 2019 23:00:51 -0700

Hello,

Over the last year I noticed that the battery on my Note 5 would recharge slower and slower. I switched to wireless charging which helped for a bit, but eventually it stopped charging all together. The mini usb port and wire would get hot when plugged in to charge, along with a spot left of the rear facing camera which also got hot.

I thought it was a faulty battery, so I manually replaced the battery with one from company HDCKU bought from Amazon. I could power the phone back on again, and collect my data, but it still won’t charge. The same areas would sometimes get hot when plugged in.

Can someone please help identify a fix for this problem?

Thanks!

Samsung Galaxy Note5: My phone sound is very low there's some safety device on it and I can'

Wed, 04 Sep 2019 08:01:56 -0700

Having trouble with my phone not getting very loud there's a setting that's put in to protect your hearing mine is stuck and will not turn off

Samsung Galaxy Note5: Can you replace Midframe without removing S Pen?

Mon, 22 Jul 2019 18:09:45 -0700

My Note 5 was dropped on the bottom right corner. The S Pen is really stuck in there and I can’t get it out. I’d like to replace the midframe and the back of the device. If I can do this it will look like nothing happened. However every tutorial that I’ve viewed says that you need to remove the S Pen to replace the midframe. Is there any way around this? Or is there a way to remove the S Pen internally?

Samsung Galaxy Note5: no bluetooth but wi fi works fine

Mon, 01 Jul 2019 00:03:20 -0700

Recently replaced the battery, the charge port board and the display.Everything works including wi fi but not bluetooth.Any ideas?

⟐ Commented July 01, 2019 at 0:03 MST

Samsung Galaxy Note5: recent apps button not working - samsung note 5

Sat, 15 Jun 2019 13:51:19 -0700

hi,

the phone droped on the floor and the screen cracked, i replaced the screen.

After installing a new screen, everything works except a recent apps button.

What can cause it and how can I fix it?

Samsung Galaxy Note5: Charge port (Charging port Flex)

Thu, 09 May 2019 02:14:11 -0700

Good day. I currently own a Note 5 from Sprint. (SM-G920P) Since I am not in the US, the phone is having a hard time recieving LTE signals in my country. (The Sprint Note 5 only supports LTE Band 5.) My friend has offered me a Note 5 with a broken screen but it’s the international variant which works great in my country. (SM-N9208 Duos Variant.)

My question is if I do swap the boards out, would I have no problem with reception or charging since the charging flexes from both boards are different? (SM-N9208 logic board using a SM-N920P charging flex)

I have no problem in getting out the back glass covers on both Note 5s but I wouldn’t risk taking out my working display assembly to swap the charging flex.

TIA! Cheers.

Samsung Galaxy Note5: Why does my phone rattle when I take videos?

Thu, 18 Apr 2019 14:37:19 -0700

Why does my phone shake and rattle when i take videos?

My Samsung Galaxy Note 5 is confirmed manufacturer refurbished. When i take videos, sometimes the camera distorts, and i can feel my phone shake, and make grinding/shifting noises. Usually lasts about 5 seconds.

No, i have never gotten it wet, dropped it, or even cracked the screen. Anyone know whats going on with my phone?

Heres a video of what my phone does:

(From my phone)

https://youtu.be/LhSvC-uG-K0

⟐ Edited by author April 18, 2019 at 14:37 MST

Samsung Galaxy Note5: weak Signal strength issue

Sun, 24 Mar 2019 18:55:42 -0700

why my galaxy note 5 (dual sim -920c)have weak Signal strength in closed area . i do any software work but my problem not solved.

⟐ Commented March 24, 2019 at 18:55 MST

Samsung Galaxy Note5: Existing qi charger replacement

Sat, 09 Mar 2019 21:16:20 -0700

My Existing qi charger for note 5 damaged have a part replacement?

⟐ Commented March 09, 2019 at 21:16 MST

Samsung Galaxy Note5: I need the data stored on my Note 5 but the screen is unusable.

Fri, 01 Feb 2019 10:24:14 -0700

I have tried the extraction tools and none are compatible with my model: sm-n920v. I was told by Samsung that i cant connect a hdmi to tv to unlock it without previously downloading an app. So now I either have to replace the screen, or try to remove the internal memory storage component if that is possible and easy. If it requires desoldering and is not easy or simple then I will have to try to replace the screen myself which also seems daunting. Thank you.

Samsung Galaxy Note5: What is the function of the white and blue cables inside the phone?

Tue, 25 Sep 2018 16:52:38 -0700

I have a Samsung Galaxy Note 5 (SM-N920P). I recently replaced the digitizer. In the process, as I was removing the cables connecting the motherboard to the daughterboard, the port on the motherboard that the white cable connects to separated from the motherboard. I have everything back together, minus being able to connect that cable, but everything seems to be working except for the S-Pen. I have Wi-Fi, I have mobile signal, I have speaker, microphone... What is that connection for? Is it just to track the movement and functions of the S-Pen? I tried to buy another motherboard, but it was FRP locked so I'm trying to see if I can just use it as is. Seems as though I can right now, but I just wanted to make sure my phone wasn’t going to suffer a worse fate down the road if I continued to use it this way.

Samsung Galaxy Note5: Why isn't my e-mail downloading?

Mon, 10 Sep 2018 21:13:24 -0700

My e-mail isn't downloading onto my phone as it used to. Now, instead of getting mail, I get a message saying to be sure the settings for my incoming mail server are right. Any help?

⟐ Commented September 10, 2018 at 21:13 MST

Samsung Galaxy Note5: S Pen not working

Sat, 08 Sep 2018 05:32:03 -0700

My Spen does not work on parts of screen . I don't use any magnetic case.

Thanks