iFixit - Answers With Device "Samsung Galaxy J"

Samsung Galaxy J7: When I make a call they can't hear me, I can hear them.

Mon, 23 Sep 2024 02:57:14 -0700

When I make a call they can't hear me, but I can hear them. When they call me they can hear me with no problems.

⟐ Commented September 23, 2024 at 2:57 MST

Samsung Galaxy J1: Odin mode not downloading

Tue, 06 Apr 2021 22:15:49 -0700

Hi. My Samsung Galaxy Ace J1 doesn't switch on. I tried the power+home+power down keys to download it just shows me this

Odin Mode (multi core download)

Product name SM-J110F

Current binary Samsung official

System status official

Secure download enabled

Downloading

Do not turn off target!!

It doesn't go further than this and it doesn't give me any other options. When I switch it on it doesn't go further than the Samsung logo.

Please assist, I didnt drop it or download anything it just showed a message that android.phone not working but now its completely off

Can you please assist me

⟐ Commented April 06, 2021 at 22:15 MST

Samsung Galaxy J5 (2015): How do I find apps I have downloaded?

Wed, 08 Nov 2023 13:15:54 -0700

When i download a Google app, "Installed" appears but I can't find it.

⟐ Commented November 08, 2023 at 13:15 MST

Samsung Galaxy J2: My phone is not turning on.

Wed, 27 Aug 2025 17:12:13 -0700

my phone's battery was down while i was talking through it. suddenly phone switched off . i connected this to charger but it was showing nothing on phone screen. till now it's not charging , not turning on too.please suggest what to do now.

⟐ Commented August 27, 2025 at 17:12 MST

Samsung galaxy J5 Prime: J5 Prime Phone will not turn on

Tue, 25 Nov 2025 00:59:09 -0700

So I've had a Samsung J5 Prime for just over 5 months now, and this is the first time it's ever acted up. I didn't charge it over the night, (I forgot) but charged it when i woke up and it was around 60% before I went to school. After about 4 hours of working fine, I went to check the time and my phone wouldn't turn on at all. Held down the power button etc and naturally assumed it had run out of battery. I remember it had about 40% charge left which I thought was a little strange, but I came home and plugged it in.

I've left it charging for about an hour and a half now, but nothing has happened, no red light, no response.

Yes, I checked if the charger was turned on.

I've tried holding down the power button while it's charging

I've tried switching power plugs and chargers

No idea what to do......

Also, the back cover doesn't come off so i cant take out the battery etc.

⟐ Commented November 25, 2025 at 0:59 MST

Samsung Galaxy J1: My phone won't turn on

Wed, 25 Oct 2023 05:15:56 -0700

Hi, when I try and turn on my phone, it jut stays in the "Samsung" page. I even left it over night, but it's the same

⟐ Commented October 25, 2023 at 5:15 MST

Samsung Galaxy J7: Google account sign up after format reset

Fri, 28 Jun 2019 04:46:53 -0700

Please help me! So I factory data reset my phone like maybe 5 times. And then when I log-in my account and pressed continue, but it shows another page says "please log-in your account" and then it shows the log-in page again and again after I tap continue when I enter my email and password. It didn't also told me that my email and password is wrong and don't exist. Just getting in the log-in page all-over-and-over. Please help me cause it's new and I did not open illegal sites so 0% of virus.

⟐ Answer accepted June 28, 2019 at 4:46 MST

Samsung galaxy j1: Why does my samsunggalaxy j1 is not opening?

Fri, 15 Jul 2022 22:42:16 -0700

When i tryed starting up my samsung galaxy j1, it doesn't start up until the point that i can use it .. it is stucked at a samsung logo on my screen and keeps on repeating until my battery is dead. Before this happend, my phone says it lacks free storage and can't recieve more msgs. Then i restarted my phone and then this happened. Please help me guys. Really need my phone to be fixed as soon as possible

⟐ Commented July 15, 2022 at 22:42 MST

Samsung Galaxy J5 (2016): Pc cannot detect my phone(Samsung Galaxy J5)

Mon, 23 May 2022 02:24:56 -0700

Hi.. When i connect my phone to the PC he cannot detect my phone.. I want to transfer files and music..

⟐ Commented May 23, 2022 at 2:24 MST

Samsung Galaxy j7 Prime: I dropped my Samsung Galaxy J7 prime and went blank screen

Fri, 29 Nov 2024 08:43:17 -0700

I need answers because I love my phone so much and it is my only phone

⟐ Commented November 29, 2024 at 8:43 MST

Samsung Galaxy J7 Prime: dropped into water?

Tue, 26 Dec 2023 06:47:43 -0700

My Samsung J7 Prime dropped into cold water ?

⟐ Commented December 26, 2023 at 6:47 MST

Samsung Galaxy J1: Red exclamation mark on boot up

Sun, 15 Sep 2024 12:27:16 -0700

My phone battery died so I decided to put it on charge but it didn't do anything and had a small red exclamation mark in the top left corner.

I have tried rebooting, clearing cache and formatting my phone and nothing has worked. i went to my phone store and even they dont know what is wrong with it. please help!!!

⟐ Answered September 15, 2024 at 12:27 MST

Samsung Galaxy J7 (2016): touch screen stopped working how can I fix it

Mon, 10 Apr 2023 10:42:23 -0700

touch screen stopped working, no cracks in the screen and didn’t drop in water it just stopped.

⟐ Answer accepted April 10, 2023 at 10:42 MST

Samsung Galaxy J1: Why my phone only shows the Samsung Logo after a factory reset

Wed, 18 Nov 2020 07:55:28 -0700

My phone only shows the Samsung Logo after i factory reset it and does not fully activate. I left it for a whole day and it only showed the start up logo. Doesnt wanna switch off when i hold the power button and if i take the battery out and switch it on...it goes back to the Samsung Logo.

⟐ Commented November 18, 2020 at 7:55 MST

Samsung Galaxy J2: Hi. I dropped my Samsung Galaxy J2 and the screen turned black

Tue, 15 Jul 2025 06:09:15 -0700

Hi. I dropped my Samsung Galaxy J2 on its back and the screen turned black. I can hear the sound when i restart my phone, but the screen is always black. What should i do ? I remove the battery then put it back again but still don't work. Please help i'm desperate !

⟐ Commented July 15, 2025 at 6:09 MST

Samsung Galaxy j7 Prime: How do I fix cracked display of my phone

Mon, 11 Feb 2019 05:39:57 -0700

The phone’s screen is broken at the end corner and had a crack at the button side also

⟐ Answer accepted February 11, 2019 at 5:39 MST

Samsung Galaxy J5 (2016): back button & apps button KEYS not working

Tue, 02 Sep 2025 02:12:55 -0700

Apps button & Back Button not working, tried that Firmware version (*#2663#) thing also, TSP FW update and Touch key FW update both, still not working. Please help its == Samsung J5 ==

⟐ Commented September 02, 2025 at 2:12 MST

Samsung galaxy J5 Prime: My back key isnt working

Mon, 27 Feb 2023 15:36:36 -0700

My back key and recent keys arent working

⟐ Commented February 27, 2023 at 15:36 MST

Samsung Galaxy J3 2016 Duos: Screen is blank and will not show anything

Mon, 16 Oct 2023 00:47:04 -0700

I droppes my phone and the screen ia completly blank i can hear my messages and my phone ringing but nothing is showing up? How do i fix this

⟐ Commented October 16, 2023 at 0:47 MST

Samsung Galaxy J7 (2016): My mobile display does not appear and but sounds are heard

Sun, 21 Jul 2024 06:25:04 -0700

A power bank was dropped on my mobile phone in the upper right corner and first the half phone display was not seen and later the mobile whole screen appears black but sounds comes when I use the volume button and power button

⟐ Answered July 21, 2024 at 6:25 MST