I’m trying to decide if this is a mechanical issue or software issue.

The problem occurs across multiple devices, after unpairing/repairing, and with and without the Wear app. The software is up to date through the Wear app.

The bud is not visibly clogged, but is there a way to take off the metal sound screen for cleaning? The teardown video doesn’t show this.

⟐ Answered May 17, 2025 at 17:46 MST

⟐ Answer accepted October 27, 2022 at 7:03 MST

I'm pretty sure this is because of the buildup in the tiny holes (which I assume are for the microphones) on each ear bud getting clogged with debris and gunk (maybe I broke the mic by inserting toothpicks in too far too many times) and that these have been drenched in water and I have not dried them fast enough with a heat gun.

I have used 99% Isopropyl Alcohol but nothing seems to get the left earbud's mic to work properly again.

Any idea on where to go from here? I have not decided to open them up but I have the tools to do so and that might be the only way.

Thanks for your time for reading this

⟐ Commented November 20, 2022 at 10:03 MST

⟐ Answered November 22, 2024 at 1:04 MST

⟐ Commented December 11, 2022 at 8:35 MST

⟐ Commented August 31, 2021 at 6:00 MST

⟐ Answered November 14, 2022 at 11:10 MST

⟐ Answered December 14, 2023 at 15:15 MST

⟐ Answer accepted October 09, 2022 at 19:17 MST

⟐ Commented September 20, 2021 at 5:10 MST

⟐ Commented July 07, 2021 at 12:57 MST

⟐ Answer edited April 14, 2021 at 8:23 MST

Left ear bud doesnt work not shown on wear app

It is in the case I charged it overnight and it says the case percent is full ,I cleaned the earbud aswell please give advice

Thank you

⟐ Edited by author April 01, 2026 at 9:51 MST

The past week or two had the left earbud causing more excessive buzzing than it usually makes while occasionally dropping connection altogether then reconnecting by itself soon. Sometimes it'd stop the buzzing after shaking my head a little. While there's no obvious indicator it's on other than wearing it, the Samsung Wearables app indicates it's not connected, even when it's actively sitting in a plugged-in charging cradle and flipping closed then open after some time.

After hearing it softly buzz while not making a connection and the charger's inner light green when placing the clearly not full earbud in, it seems the battery is losing contact. Squeezing the earbuds from touch end to charging contact terminals causes it to turn on and operate as usual, for now. I assume it's only going to get worse and curious what could be done to permanently, or long-term, fix this.

I have found this video of the teardown and it shows how to get to the battery but it does not show specifics of how to replace it.

Would anyone else have points to follow or a video/manual of how this can be done please?

⟐ Answered November 22, 2024 at 1:32 MST

⟐ Edited by author November 08, 2024 at 23:38 MST