A little background info: I've owned this laptop for about 3 years now. A few months ago, the female charging socket on the laptop started to loose connection with the male charging cable, and required a lot of baby sitting the charger to ensure it would stay charged. Yesterday I replaced the charging socket with a brand new one. Install went smoothly, and wasn't too complicated.

After replacing the charging socket, the PC charged up fine, and booted up without issue. Once up and running, I connected to the internet, and briefly browsed the internet and started watching some videos on youtube. After roughly 30-45 min, the PC just shut off. (Not started to shut down, just when black as if I was holding down the power button.) About 30 min later, I tried to boot back up, and was able to login and continue watching some youtube videos. Again, about 30 min later, it shut off again without warning.

I'm thinking this could be a cooling issue, and have placed the back of my hand on the usual warm spots on the exterior of the laptop; not noticing anything hotter than normal. Short of checking the processor temp as its running, I'm lost.

Anyone have any ideas, or happen to run into this in the past? Any help is greatly appreciated.

*****UPDATE as of 1/4/2018******

I have looked up my cpu's maximum operating temp and checked each cores temp while running, as well as checked/ cleaned my cooling fans. The fans are running at good speed like they should, and the internal core temps are well below maximum. So this doesn't seem to be the issue.

Samsung support recommended that I run a battery diagnostics test from the boot menu, however, the laptop wont stay on long enough to run it. Every time I tried to run the test, the laptop would completely shut off before I could even start the test. However, I'm not completely convinced the battery is the problem, because it charges all the way to 100% when hooked up, and seems to hold the charge like normal. (Unless there's something I'm un aware of.)

⟐ Answered October 30, 2018 at 12:35 MST

Please see the pictures I've posted of the inside of the Ativ book 9+. Is there an mSATA SSD in this laptop?

Attached pictures.

⟐ Answered September 28, 2015 at 7:56 MST

⟐ Commented October 13, 2018 at 0:46 MST

⟐ Answered October 07, 2019 at 7:02 MST

⟐ Answered April 03, 2019 at 14:53 MST

I need to disconnect the cable connector - would be very grateful if someone could let me know how to do it. There's a photo of the connector here:

https://goo.gl/photos/uC8e8kAG7CdqV3vj8

It's very small - just over 1cm wide - and there doesn't appear to be a flap to lift as there is with frictionless connectors.

Look forward to hearing from anyone who can help with this. I've searched Youtube videos and websites but can't find any with advice on t his type of connector. I obviously don't want to force it and break it.

⟐ Answer accepted November 01, 2016 at 8:45 MST

I'm trying to rejoin my screen and my back cover , but I don't know which tap I should use.

Currently, i'm using 3m tape, but it's not good at all.

Could any one give me a suggestion? Thanks so much

symptoms:

Bluescreens

display flimmer

shutdowns

will sometimes boot to windows but if plugged out and plugged in again, the system crashes

after a few tries the keyboard backlight on one side also disappeared

⟐ Edited by author July 18, 2016 at 4:48 MST

I know how to replace the full screen, but wanted to check if it is possible to replace only the cracked digitizer.

Thanks in advance.

Alex