iFixit - Answers With Device "Ring Video Doorbell Pro"

Ring Video Doorbell Pro: Ring video doorbell will not connect to wifi

Fri, 27 Mar 2026 15:58:11 -0700

Ring video doorbell will not connect to wifi and it cannot be seen by my phone.

⟐ Commented March 27, 2026 at 15:58 MST

Ring Video Doorbell Pro: Ring pro was working. then after about 11 months died completely.

Tue, 19 Jul 2022 10:34:04 -0700

Thought it was the transformer. but after checking 16 vac was present.

⟐ Answered July 19, 2022 at 10:34 MST

Ring Video Doorbell Pro: Complete button replacement, the whole thing

Fri, 12 Jan 2024 11:48:29 -0700

Hi,

Help please, does anyone know where I can get a complete button assembly, not the plastic button top that cracks but the rest of it. As in the whole “pressure switch” bit, with the ribbon cable attached. It’s for a Ring doorbell Pro?

Thanks

⟐ Commented January 12, 2024 at 11:48 MST

Ring Video Doorbell Pro: Ring Door Bell Pro - button not ringing

Mon, 05 Oct 2020 13:51:47 -0700

I have a ring pro that is 3 months old. Everything works except when someone presses the button nothing happens. I have disconnected the ring pro and put a normal door bell button on to test the inside chime. Inside chime works perfectly. I put the ring pro back on and pair it up with the WIFI, push the button, nothing happens. Video works great and I get all motion alerts. Is it possible the button is stuck? I have tried taking it off line and adding it again. I’ve tried factory reset. Nothing changes.

At night, the ring pro shows a solid white circle with three red dots below.

⟐ Answer deleted October 05, 2020 at 13:51 MST

Ring Video Doorbell Pro: Is there anyone who can come and look at my ring device

Fri, 31 Jul 2020 10:17:36 -0700

Is there anyone who can repair my front door ring my husband has tried to fix it but we can’t get it working

⟐ Answered July 31, 2020 at 10:17 MST

Ring Video Doorbell Pro: Doorbell button stopped working after 1 week

Sun, 15 Dec 2019 17:49:37 -0700

I installed the RING DOORBELL Pro. It didn’t work so after investigating the problem I had to install a new Wired Door Bell Transformer in my attic. Wala ! It worked for a week. After a week my doorbell stopped working. After extensive research I learned that my doorbell works fine. It’s the doorbell switch that stopped working. I called customer service and the warranty has expired. I did enjoy it for one week. Now unless I pay something like $70.00 I’m stuck with a broken RING DOORBELL Pro. Not happy at all. Any positive suggestions or help would greatly appreciated.

⟐ Answered December 15, 2019 at 17:49 MST

Ring Video Doorbell Pro: I need a motherboard for model# 5at2s2

Sat, 15 Nov 2025 16:24:27 -0700

I need a motherboard

Ring Video Doorbell Pro: Replacing UV-damaged plastics, particularly the camera lens

Wed, 31 Jan 2024 13:36:43 -0700

My Ring Video Doorbell Pro is 3 years old and gets full sun exposure for several hours every day. Over time, the plastics have developed a haze, similar to a car's plastic headlight housings. The button is also worn, but that is just cosmetic. The haze is bad enough that motion detection is no longer functional. Ring does not seem to sell service kits for this model, so they will only offer a discount on a replacement unit (which I presume will suffer the same fate). I'm curious as to whether there is any treatment I can apply as a preventative, or if indeed the front clear plastic panel can be replaced.

⟐ Commented January 31, 2024 at 13:36 MST

Ring Video Doorbell Pro: How do I connect the Ring Video Doorbell wired in the UK?

Fri, 04 Jun 2021 08:45:43 -0700

Hi All,

I’m on a busy street and tired of charging the battery of my Ring doorbell 3 so i am looking to get something hard-wired such as the one in subject or the Pro version. Both of which require adapting the transformer in my consumer unit.

The problem in hand is that my front doorbell is connected to a chime with a built-in step-down (8-10v) transformer. This chime get’s it feed from the consumer unit (obviously) but is connected to the same circuit breaker as my wired smoke system.

Now to install the Ring units I am to change the DIN Transformer within the consumer unit to a Ring specific one which looks to step-down the mains power to a 24V supply to keep the Ring powered. My concern is that this will inadvertently impact my smoke alarm system that is also wired into the same circuit.

The position of my Chime is by the front door and clear to see so i would like to avoid adding an ugly consumer unit in place of the current chime to accommodate the ring transformer.

Any guidance on how best to install the Ring doorbell is appreciated, my thoughts are that if i pull the smoke detector down i might find a junction box which is feeding the Chime and i can splice in there?

but welcome ideas

Ring Video Doorbell Pro: Ring doorbell pro setup button unresponsive

Sat, 20 Feb 2021 14:32:38 -0700

My ring is not broadcasting wifi. The orange button is not forcing it to set up mode but it does respond to resetting if I hold it. I’m confused

Ring Video Doorbell Pro: Ring doorbell Offline alert

Wed, 29 Jul 2020 14:57:46 -0700

How can I get an alert when the Ring doorbell goes offline?

Ring Video Doorbell Pro: Why r 4 wires in wall mounted drbell hot when drbell disconnected?

Mon, 03 Sep 2018 12:43:51 -0700

Why are all 4 wires hot in our wall mounted doorbell even though we disconnected the Ring Doorbell Pro?

We do have a 16 v transformer installed if that helps.

Ring Video Doorbell Pro: How to fix doorbell button that came loose?

Mon, 02 Jul 2018 14:49:05 -0700

The pro doorbell button came loose and hangs by the ribbon cable. i tried pushing it and the spring back in but it doesnt lock into place.

⟐ Commented July 02, 2018 at 14:49 MST