iFixit - Answers With Device "Ring Video Doorbell"

Ring Video Doorbell: Why is my ring chime not connecting to my WiFi?

Tue, 08 Apr 2025 19:07:51 -0700

We have set up the Ring video doorbell and now have the ring chime to go with it. We have followed all instructions and looked up forums online but still unable to get the chime to connect. It finds our WiFi and the blue light pulses, as soon as it says they are connecting the blue light speeds up searching for networks and says set up has failed! I've reset the chime, reset the router, checked internet connection and not sure what I can do now! Please help?!

Thanks in advance

⟐ Commented April 08, 2025 at 19:07 MST

Ring Video Doorbell: Why is my hardwired battery not trickle charging

Sat, 24 Jan 2026 13:23:05 -0700

I've had my hardwired ring doorbell almost a year a the battery has always been at 100%

Lately its been slowly dropping and not recharging. I've read on other forums that this was the cause of a firmware upgrade and ring knows nothing about it. Their tech support is really terrible. Anyone experiencing this?

⟐ Answered January 24, 2026 at 13:23 MST

Ring Video Doorbell: Why am I not getting Notifications

Tue, 31 Oct 2023 09:53:02 -0700

I am not getting any notifications on my phone and other iOS devices including two Mac desktops. Everything was working fine. After I charged the battery and I discovered I was not getting any notifications on my iPhone 8. Obviously I went through the basic troubleshooting steps to figure it out. I was never able to figure it out. I did look at the system health and it appears normal. The battery has a good charge and RSSI is good as well.

The Doorbell firmware is up to date and Ring App is 5.11.2. On my iPhone 8 running 12.3, all of the notifications are ON.

Does anyone else use a Ring Doorbell 2 and experience a notification issue?

⟐ Commented October 31, 2023 at 9:53 MST

Ring Video Doorbell: Can I get replacement screws for ring doorbell?

Wed, 18 Feb 2026 17:20:39 -0700

Mini doorbell screws

⟐ Commented February 18, 2026 at 17:20 MST

Ring Video Doorbell: Really low speaker volume

Tue, 20 May 2025 13:54:30 -0700

Hi! I have a Ring doorbell, and live on a quite busy road. The speaker seems to be extremely hard to hear, and I have had RING tech support check it is set to the maximum. So what I am wondering is whether anyone has, or could advise on swapping out this speaker for one say from an iPhone or something? I am NOT technical, so there may be many reasons why this is not possible, but f I play music on my iPhone at the front door, that can be heard fine in any traffic, so I don’t see why the Ring doorbell couldn’t be adapted in some way to allow for a better speaker. Any help gladly accepted! Thanks in advance

⟐ Commented May 20, 2025 at 13:54 MST

Ring Video Doorbell: Ring 2 bundle from Costco, Chime won't connect to WiFi.

Wed, 23 Dec 2020 09:54:24 -0700

I go through the setups steps, but when it is time for Chime to link to my phone, the Chime network says, “Cannot connect, internet unavailable.” But the internet is very available, even when I try this a couple of feet from my router. z

The slow blink starts, I hit continue, then the app tells me Chime is trying to connect to my device. After a couple of minutes, it seems like it’s connecting, but then I get the above message. Anyone seen this before?

⟐ Answered December 23, 2020 at 9:54 MST

Ring Video Doorbell: Why does the ring door cam have a $@$* sound

Fri, 05 Dec 2025 21:35:36 -0700

when anyone answers the door cam and speaks it does not sound great

it either sounds robotic or scratchy why is this

there is no issue with the network as we are one 180mbps so why is this occurring

⟐ Commented December 05, 2025 at 21:35 MST

Ring Video Doorbell: Person is at my door before video starts.

Wed, 29 Oct 2025 01:12:18 -0700

Is slow to start recording. person has walked up drive & rung bell before it starts recording

⟐ Answer edited October 29, 2025 at 1:12 MST

Ring Video Doorbell: My Ring doorbell rings and no one is there or in the area of the bell.

Tue, 02 Sep 2025 11:28:55 -0700

My ring doorbell goes off at various times during the day and yet it does not show anyone.

⟐ Answered September 02, 2025 at 11:28 MST

Ring Video Doorbell: I need to switch between Ring accounts

Sun, 19 May 2024 19:01:08 -0700

My workplace has a Ring account. My house has a Ring account. Those who use the work Ring account, have to use the work Ring account, but I can't access my home Ring account. And the shared user had 3 people going in circles trying to figure that out. My question is, is it possible to switch between 2 account in Ring, without signing in and out every time I need to switch between them? Or am I just out of luck?

⟐ Commented May 19, 2024 at 19:01 MST

Ring Video Doorbell: Charging cable does not charge the battery anymore

Wed, 23 Dec 2020 10:35:35 -0700

The unit was operating normally, but the supply transformer is dead, likely due to overload, and a replacement transformer sees a high current flow. At 0,5 Amps AC, only 1 Volt at the Ring terminals. How to repair the circuit board?

⟐ Answered December 23, 2020 at 10:35 MST

Ring Video Doorbell: Why is my live view not loading?

Wed, 23 Dec 2020 11:24:38 -0700

Hi, each time someone presses the door bell or click live view, the camera is in perpetual activating mode. I’ve checked my wifi and everything is working out fine. I tried different houses and the camera is not loading.

⟐ Answer edited December 23, 2020 at 11:24 MST

Ring Video Doorbell: How can I choose best video dooobell?

Thu, 20 Jun 2019 23:49:27 -0700

Hey, everyone, I am very confused about choosing a video ring doorbell. Because there are many latest doorbells. But my friends said to me that I should choose the video ring doorbell 2. So that’s why I need to experts help to choose best video doorbell. I have a lot off options but need some best suggestion’s Thanks.

⟐ Commented June 20, 2019 at 23:49 MST

Ring Video Doorbell: Missing Box, No video

Tue, 16 Dec 2025 19:50:09 -0700

Today there was a box on my porch. Seconds later it vanished. There is 30 minutes missing on my Ring doorbell video. And no sign of a person on my porch. It caught every other person who came in and out of my door / on my porch…

Ring Video Doorbell: 1st Gen ring doorbell button activation

Tue, 29 Jul 2025 06:10:47 -0700

Is there a spring that goes behind the black cover of the doorbell? How do I get it?

⟐ Commented July 29, 2025 at 6:10 MST

Ring Video Doorbell: Replacing existing doorbell with Wired Ring Doorbell

Fri, 24 Dec 2021 08:18:35 -0700

I'm trying to replace my existing doorbell with a wired ring doorbell. I thought it was a simple case of taking off old, using the wires on new one, bingo! But I just realised my existing door bell does not have a separate chime but actually the burglar alarm control panel (keypad) is what chimes when the bell is pressed.

Turning off mains power from consumer unit does not turn this power off. The bell still works. I'm pretty sure the power isn't strong enough to give me a shock but I'd rather turn off the power completely before beginning installation of new doorbell.

Anyone ever seen a doorbell wired to the house alarm system? How do I safely install a new wired ring doorbell? I don't need a chime with new door bell and Ring also say in instructions that you don't use an existing chime.

Any help is appreciated.

Ring Video Doorbell: HOW TO REPLACE ZMODO GREET PRO battery and where to purchase parts?

Wed, 30 Dec 2020 06:54:04 -0700

Hello, could not find the related doorbell, so chose a similar. but here is my doorbell.

Stopped working, because battery dead.

Upon opening, broke one of the small connectors… but was able to still have it running.

However, will appreciate if anyone would indicate where to find components, such as battery, tools (FULL NEEDED SET), connectors to fix this… as well as a video tutorial or some guides.

Thank you

Ring Video Doorbell: Camera iris is scratched!

Fri, 03 Jan 2020 10:04:29 -0700

My camera Iris has a small scratch in the middle of the camera lens. I would like to have the camera lens only replaced. Where do I buy just the camera lens or camera itself?

⟐ Commented January 03, 2020 at 10:04 MST

Ring Video Doorbell: Where can I purchase this missing piece?

Tue, 20 Aug 2019 12:56:50 -0700

the arrow is pointing to the missing piece where can I find this?

⟐ Commented August 20, 2019 at 12:56 MST

Ring Video Doorbell: The ring doorbell has all the lights on the circle on

Thu, 19 Jul 2018 13:31:56 -0700

I have opened the Ring doorbell already and I can see that all the lights both white and blue lights on the circle are on. I have tried pressing the ORANGE button to try to reset it, but whenever I press it, the light would go off after about 7 seconds or so, and then when I release the button, the lights would go back on again. It seems like the firmware or OS on it is broke, and when it is connected to power, the lights just turn on only. Is there any hope left for this doorbell?