iFixit - Answers With Device "Ring Security Camera"

Ring Video Doorbell: Missing Box, No video

Tue, 16 Dec 2025 19:50:09 -0700

Today there was a box on my porch. Seconds later it vanished. There is 30 minutes missing on my Ring doorbell video. And no sign of a person on my porch. It caught every other person who came in and out of my door / on my porch…

Ring Video Doorbell Pro: I need a motherboard for model# 5at2s2

Sat, 15 Nov 2025 16:24:27 -0700

I need a motherboard

Ring Video Doorbell: 1st Gen ring doorbell button activation

Tue, 29 Jul 2025 06:10:47 -0700

Is there a spring that goes behind the black cover of the doorbell? How do I get it?

⟐ Commented July 29, 2025 at 6:10 MST

Ring Video Doorbell 4: Can you fix my ring doorbell 4 button

Sat, 12 Apr 2025 06:06:17 -0700

My ring doorbell 4 button is broken can you fix it please

⟐ Commented April 12, 2025 at 6:06 MST

Ring Doorbell 2: People can’t hear me

Sun, 14 Apr 2024 23:39:56 -0700

I can’t hear people talking to my Ring doorbell. They can’t hear me either. It’s all garbled and statically. I can’t understand anything.

⟐ Commented April 14, 2024 at 23:39 MST

Ring Video Doorbell Pro: Replacing UV-damaged plastics, particularly the camera lens

Wed, 31 Jan 2024 13:36:43 -0700

My Ring Video Doorbell Pro is 3 years old and gets full sun exposure for several hours every day. Over time, the plastics have developed a haze, similar to a car's plastic headlight housings. The button is also worn, but that is just cosmetic. The haze is bad enough that motion detection is no longer functional. Ring does not seem to sell service kits for this model, so they will only offer a discount on a replacement unit (which I presume will suffer the same fate). I'm curious as to whether there is any treatment I can apply as a preventative, or if indeed the front clear plastic panel can be replaced.

⟐ Commented January 31, 2024 at 13:36 MST

Ring Doorbell 2: Extend the length of the camera wires

Thu, 23 Mar 2023 09:25:21 -0700

Would adding length to the camera wires mess with the functionality? There is a project that I am working on that would require the camera to be further away from the device than in just the housing. Is this possible? Thanks!

Ring Doorbell 2: Howto trigger Button from outside

Wed, 29 Jun 2022 15:42:27 -0700

How can I trigger the button e.g. with a small reed relais? D I need to disassemble the complete device to solder the reed relais parallel to the push button or can this be accomplished from outside?

I would like to use the Doorbell device with existing ring button panel just as a camera and talk to the visitor device. I plan to trigger it with the existing buttons (that trigger sound modules for different buttons) and also would like to attach a small amp to use a bigger speaker. I want to put an extra enclosure (3d printed) around the device.

⟐ Edited by author June 29, 2022 at 15:42 MST

Ring Video Doorbell: Replacing existing doorbell with Wired Ring Doorbell

Fri, 24 Dec 2021 08:18:35 -0700

I'm trying to replace my existing doorbell with a wired ring doorbell. I thought it was a simple case of taking off old, using the wires on new one, bingo! But I just realised my existing door bell does not have a separate chime but actually the burglar alarm control panel (keypad) is what chimes when the bell is pressed.

Turning off mains power from consumer unit does not turn this power off. The bell still works. I'm pretty sure the power isn't strong enough to give me a shock but I'd rather turn off the power completely before beginning installation of new doorbell.

Anyone ever seen a doorbell wired to the house alarm system? How do I safely install a new wired ring doorbell? I don't need a chime with new door bell and Ring also say in instructions that you don't use an existing chime.

Any help is appreciated.

Ring Video Doorbell Pro: How do I connect the Ring Video Doorbell wired in the UK?

Fri, 04 Jun 2021 08:45:43 -0700

Hi All,

I’m on a busy street and tired of charging the battery of my Ring doorbell 3 so i am looking to get something hard-wired such as the one in subject or the Pro version. Both of which require adapting the transformer in my consumer unit.

The problem in hand is that my front doorbell is connected to a chime with a built-in step-down (8-10v) transformer. This chime get’s it feed from the consumer unit (obviously) but is connected to the same circuit breaker as my wired smoke system.

Now to install the Ring units I am to change the DIN Transformer within the consumer unit to a Ring specific one which looks to step-down the mains power to a 24V supply to keep the Ring powered. My concern is that this will inadvertently impact my smoke alarm system that is also wired into the same circuit.

The position of my Chime is by the front door and clear to see so i would like to avoid adding an ugly consumer unit in place of the current chime to accommodate the ring transformer.

Any guidance on how best to install the Ring doorbell is appreciated, my thoughts are that if i pull the smoke detector down i might find a junction box which is feeding the Chime and i can splice in there?

but welcome ideas

Ring Video Doorbell Pro: Ring doorbell pro setup button unresponsive

Sat, 20 Feb 2021 14:32:38 -0700

My ring is not broadcasting wifi. The orange button is not forcing it to set up mode but it does respond to resetting if I hold it. I’m confused

Ring Doorbell 2: Won't charge when plugged directly to power otulet

Sun, 10 Jan 2021 10:46:59 -0700

I have a ring doorbell 2 and instead of charging it every time and removing the battery. I bought a power adapter and plugged it into the device but it won't charge.

Ring Video Doorbell: HOW TO REPLACE ZMODO GREET PRO battery and where to purchase parts?

Wed, 30 Dec 2020 06:54:04 -0700

Hello, could not find the related doorbell, so chose a similar. but here is my doorbell.

Stopped working, because battery dead.

Upon opening, broke one of the small connectors… but was able to still have it running.

However, will appreciate if anyone would indicate where to find components, such as battery, tools (FULL NEEDED SET), connectors to fix this… as well as a video tutorial or some guides.

Thank you

Ring Video Doorbell Pro: Ring doorbell Offline alert

Wed, 29 Jul 2020 14:57:46 -0700

How can I get an alert when the Ring doorbell goes offline?

Ring Doorbell 2: My device is no longer charging via transformer

Wed, 18 Mar 2020 11:13:15 -0700

My ring doorbell 2(bought second hand) has recently stopped recognising as being hardwired so I have to charge the battery every few weeks.

the transformer is rated at 24v AC 3A(72vA) and I am still reading 24v AC at the terminations when powered up so the transformer is working as expected.

I can only assume something has gone wrong internally but obviously the device is outside of any warranty so it’ll be down to me to fix or repair.

⟐ Commented March 18, 2020 at 11:13 MST

Ring Video Doorbell: Camera iris is scratched!

Fri, 03 Jan 2020 10:04:29 -0700

My camera Iris has a small scratch in the middle of the camera lens. I would like to have the camera lens only replaced. Where do I buy just the camera lens or camera itself?

⟐ Commented January 03, 2020 at 10:04 MST

Ring Video Doorbell: Where can I purchase this missing piece?

Tue, 20 Aug 2019 12:56:50 -0700

the arrow is pointing to the missing piece where can I find this?

⟐ Commented August 20, 2019 at 12:56 MST

Ring Stick Up Cam: How do I fix the Ring Stick Up Cam camera?

Sat, 30 Mar 2019 20:15:53 -0700

I dropped the camera and the back of the camera broke off. When I tested the camera to see if it still worked, the camera was turned on and the red lights were on. I assumed it was recording and working, so I put it back up on my wall to use. However, a few days later, there was no new recordings saved on my Ring account. I also found that there was a dead spider inside the flap behind the camera. Is it possible that it was the spider? If it was not the spider, can I just replace the back of the camera, or do I have to buy a whole new ring camera. Thank you.

Ring Video Doorbell Pro: Why r 4 wires in wall mounted drbell hot when drbell disconnected?

Mon, 03 Sep 2018 12:43:51 -0700

Why are all 4 wires hot in our wall mounted doorbell even though we disconnected the Ring Doorbell Pro?

We do have a 16 v transformer installed if that helps.

Ring Video Doorbell: The ring doorbell has all the lights on the circle on

Thu, 19 Jul 2018 13:31:56 -0700

I have opened the Ring doorbell already and I can see that all the lights both white and blue lights on the circle are on. I have tried pressing the ORANGE button to try to reset it, but whenever I press it, the light would go off after about 7 seconds or so, and then when I release the button, the lights would go back on again. It seems like the firmware or OS on it is broke, and when it is connected to power, the lights just turn on only. Is there any hope left for this doorbell?