iFixit - Answers With Device "Residential gateway"

Starlink Gen 2: Damage to white surface of Gen 2 Starlink dish

Thu, 19 Oct 2023 07:56:19 -0700

My Starlink dish blew over in the wind, landing face down. There are now several places where the white plastic surface in gouged. The dish still seems to function fine, but I fear water will get it. How can I best repair the damage?

⟐ Answered October 19, 2023 at 7:56 MST

Motorola SURFboard SB5101: Upgrading my Cable Modem to DOCSIS 3.0 SB6141

Sat, 26 Aug 2017 13:23:59 -0700

This is both a question and gives information on how to save some bucks and a grip about cable company price gouging.

Suddenlink keeps calling me trying to sell me an internet speed upgrade. I already have 100 Mb download 10Mb upload with a 350GB download limit.

I have no issues with the speed. But I'm starting to hit my download limit every month. I know my usage has gone up with the addition of an Apple TV, Netflix and HBO now.

BTW. Instead of getting premier services like HBO from them, I did it through iTunes. You get three hook ups, so if I buy HBO Now, I can have it and also set it up at my girlfriends, she buys Netflix and shares it with me. It's about three dollars cheaper than the cable company but I can also have it on my iPhone and iPad,

So I checked and naturally I have to get a better faster cable modem, a DOCSIS 3.0 Cable Modem. The cable company will rent this to me for $10 a month, (a ARRIS SURFboard SB6121 with 4X faster speed or I can buy one outright new for $70.00. I bought one off eBay for $40.00 one step up from what the cable company was offering. A SB6141 Surfboard modem with 8X faster speed.

My question is, can I just install it or do I need to register it with the cable company, then upgrade my plan?.

⟐ Commented August 26, 2017 at 13:23 MST

Motorola SURFboard SB5101: Why are all LEDs flashing?

Sat, 30 Oct 2021 19:31:27 -0700

All LEDs are flashing on my modem and modem does not work. Is there a repair procedure?

⟐ Commented October 30, 2021 at 19:31 MST

Actiontec Q1000 DSL Modem: What is the voltage in and out for power source?

Wed, 16 Oct 2019 09:13:07 -0700

What is the voltage of the power source? I can't find it on the label? Isn't it required to be on there?

⟐ Commented October 16, 2019 at 9:13 MST

Motorola SURFboard SB5101: My connection is frequently lost, what can I do?

Tue, 01 May 2018 20:02:31 -0700

I was using my modem the other day, and my device just randomly lost connection! What can I do to fix this issue?

⟐ Answered May 01, 2018 at 20:02 MST

Motorola SURFboard SB5101: My device won't turn on!

Fri, 17 Feb 2017 14:24:08 -0700

Hi! I recently got a new modem from Motorola. I've plugged it in and tried to use it but the LED lights do not light up. I can't tell if the modem is doing anything. Help!

⟐ Answered February 17, 2017 at 14:24 MST

Residential gateway: Xfi from xfinity says connected no internet

Mon, 23 Sep 2024 11:11:47 -0700

I have no WiFi or internet through xfi router says its connected but no internet

⟐ Answered September 23, 2024 at 11:11 MST

Starlink Gen 3: What would I do if my dish was submerged in water for 10ish minutes?

Wed, 24 Jul 2024 17:48:53 -0700

Hypothetical; let’s say the dish fell in a body of water and sat there for 10-15 minutes. If you were able to drain it, would it still work? Purely hypothetical of course.

⟐ Answered July 24, 2024 at 17:48 MST

Starlink Gen 3: starlink dish says disconnected

Tue, 08 Aug 2023 05:50:11 -0700

Can the motor in the Starlink dish be repaired?

⟐ Edited August 08, 2023 at 5:50 MST

Starlink: Dishy dead not communicating

Fri, 06 Jan 2023 04:37:54 -0700

Dishy quit responding over a week ago, Starlink will not respond to support request, any suggestions on if I can possibly do something to get it going? Router Wi-Fi works, cable to dish replaced, dish shows disconnected. Starlink will not help?

⟐ Commented January 06, 2023 at 4:37 MST

Motorola SURFboard SB5101: WiFi connection cuts me off

Wed, 21 Apr 2021 08:35:12 -0700

When I use my WiFi in the next room, I get a strong signal because I purchased a WiFi extender. I’m still loosing my internet connection and get a message that says the server has stopped responding. Can you tell me how to keep my connection?

⟐ Answered April 21, 2021 at 8:35 MST

Starlink Gen 3: I can see starlink network but no internet connectivity

Tue, 24 Mar 2026 18:34:41 -0700

I see starlink network on my devices but no internet connectivity with an active subscription, the router once you unplug the power cable and plug it back powers comes up but after a while it goes off, does any one have similar challenge and how did you resolve it

⟐ Commented March 24, 2026 at 18:34 MST

Starlink Gen 3: Just installed the Starlink Gen3 as my Gen2 quit. Now Gen3 wont work.

Wed, 18 Jun 2025 11:45:26 -0700

My Gen2 which was working for over 2 years just quit working. Starlink sent me a new Gen3 system. The Gen3 will not work either! How could this be? there is no issue with the line of site. How can a brand new one not work as well???

Fritz!Box: My Fritz Box 7580 is rebooting

Wed, 30 Oct 2024 01:08:06 -0700

Hello, I have an AVM Fritzbox 7580 that is stuck in a boot loop, constantly rebooting at random intervals. When WiFi is enabled, it reboots every 2–5 minutes, and even with WiFi disabled, it still reboots frequently. A visual inspection didn’t reveal any issues. Does anyone have any ideas on how to fix this?

⟐ Commented October 30, 2024 at 1:08 MST

Starlink Gen 3: Do you repair starlink antenna's

Wed, 22 May 2024 00:39:21 -0700

I had a storm come through a couple of weeks a ago that had some hail in it. I have my starlink antenna mounted on top of my house. Since the storm, my starlink will lose connection from about noon until 7 pm and then start working again from 7 pm to noon the next day. Somethings not right. It worked perfect before this. the cable is in perfect condition. I can unplug it and reset it and it will connect for about 4 to 5 minutes and then loose connection during the noon to 7 pm time. It's like it can't track the satellites during that time or something. Is there anyone who works on these to repair them?

⟐ Answered May 22, 2024 at 0:39 MST

Starlink Gen 2: Water in Ethernet adapter damaged either my dish, router, or cable

Tue, 14 Nov 2023 10:35:33 -0700

Water in my Starlink Ethernet adapter damaged either my dish, router, or cable. Everything I got from Starlink was weatherproof except the Ethernet adapter. It was under cover but a particularly bad storm soaked it. My dish became unreachable even though my Starlink router was reachable through it's Wi-Fi. It still doesn't work after I removed the Ethernet adapter. It says the dish is disconnected. The cable ends look okay so I am not sure what is damaged, could be any or all of the dish, router, or cable! Please help!

Starlink Gen 3: The dish dropped from about 6ft and the pivot of the mast is jammed.

Sun, 10 Sep 2023 07:51:01 -0700

The dish dropped from about 6ft and the pivot of the mast is jammed. But I'm also having the sign in issue. I'm not worries about that, I'm signed in on the important devices. And its all working. But the mast and dish can't pivot to adjust. How can I, myself, fix this. I'll sort out the sign in issue.

Or hire customer service so you don't loose money on monthly fees, Starlink.

Actiontec Q1000 DSL Modem: Why my modem not giving signal to my router extender?

Sat, 20 Jun 2020 21:44:38 -0700

Why my modem not giving signal to my router extender even if my modem has a signal? May cable is good and working…

⟐ Commented June 20, 2020 at 21:44 MST

Motorola SURFboard SB5101: What does it mean when the Activity light is flashing? How do I fix it

Thu, 16 Aug 2018 19:13:56 -0700

On my modem, all the lights are green. The only problem is the Activity light is flashing and I have no internet connection when i connect to the wifi. I tried reseting it, hitting the “stand by” botton for 30 seconds and made sure all the wires were connected properly and correctly and nothing seems to work. Please help!

⟐ Answer edited August 16, 2018 at 19:13 MST

Motorola SURFboard SB5101: How do I change the settings to remove guest access?

Thu, 17 Nov 2016 05:46:16 -0700

There is guest access with no security code to our home wifi. How do I change the settings to remove this?