iFixit - Answers With Device "Razer Phone"

Razer Phone: Fix a black main screen (think broken)

Thu, 07 Aug 2025 22:48:07 -0700

I opened my phone the other night and noticed a green line going across the screen. I folded it shut and when I get home and opened it again it had a black spot in the mIddle of the screen by the green line. By the next day it got worse and now I came even you the inside screen. It won't function to touch or anything. And the camera 📸 disappeared and my settings app disappeared. K just bought these 2 phones about 3/4 months ago for me and my wife and they been nothing but trouble for us. Call 🦗 and they said call this number and I did and they said should be under warranty and on and on and on it goes. Please someone help me make a call. Is the phones junk or is there more to these little handheld computers. Thank you for your time.

⟐ Edited by author August 07, 2025 at 22:48 MST

Razer Phone: Have white line down right hand side of screen and a black blot in itI

Thu, 27 Feb 2025 04:11:26 -0700

How can I fix this problem

Razer Phone: I can no longer use touch controls

Tue, 25 Aug 2020 11:16:07 -0700

I have a first generation Razer Phone, While using it I started to notice I couldn’t tap in certain places but turning the device off then back on fixed it. It is now at the point were I cannot use the touch controls because it thinks I am constantly tapping in the dead zone is there any fix besides Razer tech support (roughly 200+ USD last I checked)

Razer Phone: Phone does not start

Wed, 08 Apr 2020 14:01:20 -0700

Start up phone resets after done resetting does it again and again and again so basically stars up reset done resetting rests done resetting reset

Razer Phone: Wifi-Calling Not Working At Home

Tue, 31 Mar 2020 11:33:06 -0700

My wifi-calling works with any network except at home. I can go to my neighbors or a store with wifi and turn my mobile data off and still make calls. If I try at home nothing happens no error no “Please connect to a network” nothing it just doesn’t work. I can’t text or call. I’ve been back and forth with both my ISP as well as my carrier and neither can figure out why it won’t work at home.

Razer Phone: My phone turns on, but my display won't display anything.

Mon, 27 Jan 2020 18:38:45 -0700

Title. I’ve tried opening the phone up and checking the cable between the motherboard and the display, nothing. I don’t know what’s wrong with my phone - I don’t know how to troubleshoot it.

Maybe, you, the community, can help isolate this issue and tell me what’s happening.

(When I’ve put my phone to charge, it would turn on - but it’d blink. After that, the phone wouldn’t display anything at all. Tried charging again, nothing.)

(When I’ve tried pushing in the cable from the display to the motherboard, the phone did turn on without the use of charging, but, it’d still blink - and now, it won’t turn on at all.)

Razer Phone: Where can I find a replacement Rear Camera Assembly?

Tue, 07 Jan 2020 10:45:58 -0700

The rear cameras squeak when adjusting focus and don’t seem to function well to begin with. I need to replace them but the popularity of this phone never really took off so I’m having issues finding parts. I’d like to find replacement speaker grills and both rear camers (one entire assembly)

Razer Phone: bluetooth does not play any sound. but can connect

Fri, 24 May 2019 09:24:43 -0700

I can connect diffrent bluetooth deviceses and very soon or after a while it just stops playing over the speakers. is it posseble to just replace the bluetoothe modul?

Razer Phone: Screen not responsive with touch

Tue, 19 Feb 2019 02:44:33 -0700

My sreen at upper section not responsive when i try to slide down..some say it dead zone problem?any idea n suggestion how to repair it?

Razer Phone: Display Failure need to change

Fri, 08 Feb 2019 22:43:35 -0700

At first my display stopped to work at the top side and now 70% of my display is not working, what will be ppssible solution to recover this.(display is fine touch is not working)

⟐ Commented February 08, 2019 at 22:43 MST

Razer Phone: Headphone adapter not connecting.

Thu, 01 Nov 2018 08:33:31 -0700

Hello, all. The USB C connector in my phone suddenly stopped seeing the headphone adapter. It also isn't charging without being in a specific position. Help!

Razer Phone: Face Camera not working, Volume Up not working -Razer Phone

Wed, 05 Sep 2018 14:34:58 -0700

So don’t ask how, but my gold edition razer phone fell out of my car when I got out to check how flooded the street was and the water took the phone, I looked all night and couldn’t find it. In the morning I found it and totally expected it not to work but it did, after being submerged in water for 9 hours. xD It works just about perfectly but the volume up button isn’t working, the face facing camera isn’t even able to use it in the software, and the charging port is wack, any advice for trying to fix it or what should I do

Razer Phone: Any guides on how to do the charge port?

Sat, 11 Aug 2018 23:25:12 -0700

Looking to replace my charge port. Its been acting up, and i found a site that sells the single little square of the connector, im wondering if its an easy install/how do i do it. Can the port itself be removed from the cable? I dont see a site that sells the cable with the connector as well.

Razer Phone: Can I replace the speakers?

Thu, 07 Jun 2018 11:38:05 -0700

Can I order speaker replacements for this phone?

Razer Phone: Can I replace the shell?

Sat, 17 Mar 2018 07:48:41 -0700

Razer phone shell badly damaged what do I do?