iFixit - Answers With Device "Razer Phone"

Razer Phone: Fix a black main screen (think broken)

Thu, 07 Aug 2025 22:48:07 -0700

I opened my phone the other night and noticed a green line going across the screen. I folded it shut and when I get home and opened it again it had a black spot in the mIddle of the screen by the green line. By the next day it got worse and now I came even you the inside screen. It won't function to touch or anything. And the camera 📸 disappeared and my settings app disappeared. K just bought these 2 phones about 3/4 months ago for me and my wife and they been nothing but trouble for us. Call 🦗 and they said call this number and I did and they said should be under warranty and on and on and on it goes. Please someone help me make a call. Is the phones junk or is there more to these little handheld computers. Thank you for your time.

⟐ Edited by author August 07, 2025 at 22:48 MST

Razer Phone: Have white line down right hand side of screen and a black blot in itI

Thu, 27 Feb 2025 04:11:26 -0700

How can I fix this problem

Razer Phone: I am looking for a screen replacement for my Razer Phone 2

Sat, 08 Oct 2022 17:47:57 -0700

Please assist with finding the second gen screen

⟐ Answer accepted October 08, 2022 at 17:47 MST

Razer Phone: Bluetooth connects but no sound and videos freeze

Sun, 12 Dec 2021 14:02:29 -0700

Hello

Recently my Razer phone bluetooth stoped working, things i noticed is that when i connect my phone to a speaker or headphones there is no sound and if i try to play a video it’s really slow, nearly frozen, happens if im connected to wifi, mobile data and even with offline videos, occasionaly it works if i turn it off and on quite a few times in a row, no updates were made to the phone since it’s old, unsure what the problem is.

Steps i already taken:

Hard reset
clear bluetooth cache and data
factory reset

⟐ Answered December 12, 2021 at 14:02 MST

Razer Phone: Speaker grill cover adhesive

Tue, 30 Nov 2021 20:51:21 -0700

I’m trying to find where I can get the adhesive use to stick the speaker grill back onto the phone. It’s starting to peel off. I’m looking for the top one for now but if you know where I can get the bottom one so i can clean the dirt.

⟐ Answered November 30, 2021 at 20:51 MST

Razer Phone: replacement speakers cover razer 2

Sun, 13 Dec 2020 01:32:51 -0700

hi. do anyone have any idea where can I find replacement speakers covers for my razer 2 phone? many thanks!

⟐ Commented December 13, 2020 at 1:32 MST

Razer Phone: Where can I find a screen replacement for this phone?

Sun, 18 Oct 2020 03:04:43 -0700

I cracked my phone screen and I can't find a replacement screen?

⟐ Answer deleted October 18, 2020 at 3:04 MST

Razer Phone: I can no longer use touch controls

Tue, 25 Aug 2020 11:16:07 -0700

I have a first generation Razer Phone, While using it I started to notice I couldn’t tap in certain places but turning the device off then back on fixed it. It is now at the point were I cannot use the touch controls because it thinks I am constantly tapping in the dead zone is there any fix besides Razer tech support (roughly 200+ USD last I checked)

Razer Phone: Razer Phone 2 Charging Port

Thu, 18 Jun 2020 13:06:17 -0700

Charging port replacement for razer phone 2 how much

⟐ Commented June 18, 2020 at 13:06 MST

Razer Phone: It states there is no SIM card-emergency calls only/shuts down/restart

Fri, 24 Apr 2020 20:47:59 -0700

The phone says no SIM card-emergency calls only when there is a working SIM card in it. It shuts down and restarts constantly. What can I do to fix this?

⟐ Answered April 24, 2020 at 20:47 MST

Razer Phone: Phone does not start

Wed, 08 Apr 2020 14:01:20 -0700

Start up phone resets after done resetting does it again and again and again so basically stars up reset done resetting rests done resetting reset

Razer Phone: Wifi-Calling Not Working At Home

Tue, 31 Mar 2020 11:33:06 -0700

My wifi-calling works with any network except at home. I can go to my neighbors or a store with wifi and turn my mobile data off and still make calls. If I try at home nothing happens no error no “Please connect to a network” nothing it just doesn’t work. I can’t text or call. I’ve been back and forth with both my ISP as well as my carrier and neither can figure out why it won’t work at home.

Razer Phone: My phone turns on, but my display won't display anything.

Mon, 27 Jan 2020 18:38:45 -0700

Title. I’ve tried opening the phone up and checking the cable between the motherboard and the display, nothing. I don’t know what’s wrong with my phone - I don’t know how to troubleshoot it.

Maybe, you, the community, can help isolate this issue and tell me what’s happening.

(When I’ve put my phone to charge, it would turn on - but it’d blink. After that, the phone wouldn’t display anything at all. Tried charging again, nothing.)

(When I’ve tried pushing in the cable from the display to the motherboard, the phone did turn on without the use of charging, but, it’d still blink - and now, it won’t turn on at all.)

Razer Phone: Where can I find a replacement Rear Camera Assembly?

Tue, 07 Jan 2020 10:45:58 -0700

The rear cameras squeak when adjusting focus and don’t seem to function well to begin with. I need to replace them but the popularity of this phone never really took off so I’m having issues finding parts. I’d like to find replacement speaker grills and both rear camers (one entire assembly)

Razer Phone: Can the motherboard on the Razer phone be fixed?

Mon, 27 May 2019 09:12:23 -0700

I think my Razer phone's motherboard had a short. The top speaker, camera flash, and GPS have stopped working as a result. Can this motherboard be fixed by some Microsoldering? I can't find any place capable of doing that.

Is it possible to replace the motherboard instead? I read that Razer does not provide provide shops with replacement parts.

I emailed Razer to find a solution and they said they can only sell me a new refurbished phone for the same price as a brand new Razer phone, and they're still asking me to send them my current phone too. I politely told them to go F themselves.

⟐ Answered May 27, 2019 at 9:12 MST

Razer Phone: A question about the games?

Sun, 26 May 2019 12:04:33 -0700

Hello I have a question about the games, when I download games on the PC gives me the Minimum Requirements to run the game, Why not do so for games on phones ?

⟐ Commented May 26, 2019 at 12:04 MST

Razer Phone: bluetooth does not play any sound. but can connect

Fri, 24 May 2019 09:24:43 -0700

I can connect diffrent bluetooth deviceses and very soon or after a while it just stops playing over the speakers. is it posseble to just replace the bluetoothe modul?

Razer Phone: I dropped my Razer Phone and some part of the screen no longer can tou

Sun, 14 Apr 2019 10:11:40 -0700

How do i repair this or where is it to repair in Malaysia

⟐ Answered April 14, 2019 at 10:11 MST

Razer Phone: I dropped my phone and the screen freaks out, how do I fix it?

Sun, 07 Apr 2019 19:05:59 -0700

I dropped my razer phone and the phone bent. the screen now has an area just under the power button not working, but when I will say draw a line straight from top to bottom, the dead part begins to freak out and rapidly swipe on its own. beside the power button is a slight yellow-brown discoloration. I went to a shop but they said they did not have access to parts to fix my phone. What would be a temporary fix until I get a new phone?

⟐ Answered April 07, 2019 at 19:05 MST

Razer Phone: Screen not responsive with touch

Tue, 19 Feb 2019 02:44:33 -0700

My sreen at upper section not responsive when i try to slide down..some say it dead zone problem?any idea n suggestion how to repair it?