We’ve had our Razer Kraken Pro headset cable chewed up by our cat. I’ve watched a few videos in repair but it appears highly flammable and we are looking for a proper repair method. Please help.

⟐ Answered June 01, 2020 at 21:03 MST

⟐ Answered March 30, 2026 at 11:32 MST

⟐ Answered January 29, 2023 at 9:58 MST

i am wondering what type of wires connect the headset to the volume control panel and if the wire can be replaced.

⟐ Answer unaccepted October 13, 2016 at 0:46 MST

My tiamat 7.1 is on the shelf since month, I tried to fix it month ago, but without success ... I need the color code/or a precise picture of the inside of the volume controller to reconnect the audio Output wires.

I would give you a million thanks if you could help me :)

MrWisest

⟐ Answer edited November 23, 2017 at 15:36 MST

⟐ Answer deleted February 18, 2021 at 17:39 MST

⟐ Answered January 15, 2023 at 9:51 MST

Hello - my son is trying to fix his Razer Kraken headphone jack - and has come to me (mum - insert horror emoji here ) to help identify the wire colours. I’ve attached a photo, we don’t have the tools we need to check the wires by playing a sound and the old jack (it’s not USB) doesn’t give us access to the original wires/ my son cut them off too soon (I’m not sure). One way or another, I’m faced with 4 wires:

Red

Copper

Yellow

Green

And I don’t know which of these wires we need to solder to which part of the jack ….

Youtube has been helpful - but not helpful enough.

Really hoping you amazing people can help!

⟐ Edited December 01, 2025 at 14:49 MST

It has 5 wires, a white, copper, green, blue, and red. The copper wire seems to surround the white wire so i supposed it was the ground, so I connected it to the ground. The green wire seemed to be the left earphone so I soldered it, and the red wire seemed to be the right earphone so i soldered it. That left the white wire for the mic so I soldered that too. I tried many combinations of wiring so this is what I ended up with and the headset was working fine, but the mic was being picked up when i inserted it into an audio splitter on my pc, but was not recognized on my macbook. The audio of the mic on the pc was glitch, blurry, and so quiet it was in audiable. I’m wondering if this is of a wiring fault or a simple short in the circuit.

⟐ Commented September 18, 2019 at 2:33 MST

⟐ Answered July 14, 2015 at 11:28 MST

⟐ Edited by author March 03, 2023 at 17:51 MST

I put the wires on where it said to online, but now the audio sounds like it is in a tunnel and at low volume. If I lower the balance on either side to zero, the volume goes up and it sounds normal. I found that it said the black wire off the jack would go to the yellow and gold wires on the headset. Green wire off the jack to white on the headset. White from the jack, to red on the headset. And red on the jack to green on the headset.

Update: I forgot to say, I only replaced the jack itself not the entire cable.

I tried getting the information from Razer, but that went nowhere. Why is the audio messed up and is the wires I connected correctly together?

There is nothing on your website for answers either.

⟐ Answered June 21, 2024 at 5:34 MST

So about a month ago this part of the headset came off while accidentally sitting on it and I've since been looking for a way to repair it .any help is welcome . It's the part that connects the left ear piece to the top mechanism

⟐ Answered February 02, 2025 at 15:57 MST

⟐ Commented March 29, 2024 at 6:48 MST

⟐ Answer edited May 15, 2023 at 16:45 MST

⟐ Answer edited September 15, 2021 at 21:35 MST

⟐ Answered June 08, 2021 at 13:51 MST