iFixit - Answers With Device "Portable Hotspot"

BRCK v1: Why won't my BRCK v1 connect to the internet?

Thu, 21 May 2015 02:32:26 -0700

I am having issues with my device connecting to the internet and I can't figure out how to fix this issue.

⟐ Answer edited May 21, 2015 at 2:32 MST

BRCK v1: Why won't my BRCK v1 turn on?

Thu, 21 May 2015 02:29:19 -0700

The device will usually not turn on, but when the device does turn on, it does not hold a charge.

⟐ Answer edited May 21, 2015 at 2:29 MST

BRCK v1: Why is my BRCK v1 not holding a reasonable charge?

Thu, 21 May 2015 02:26:23 -0700

My BRCK is only lasting about an hour after the device is fully charged. How do I fix this?

⟐ Answer edited May 21, 2015 at 2:26 MST

Verizon Ellipsis Jetpack MHS800L: reset admin password without answer to security question?

Sat, 30 Jun 2018 22:29:58 -0700

MHS800L (fcc: XHG-R800)

I bought this device second hand. I have registered it to my verizon account and the wifi password displays. The admin password is not the wifi password. I do not know the answer the the security question either.

Verizon wireless support was unable to remotely reset the admin password. I would very much like to increase the wifi not-connected disconnection timeout and change the wifi transmit power. The device needs to be inches from my laptop. :(

How can I reset the MHS800L admin password?

No combination of power button or power reset button do this according to the manual or tedious experimentation.

The manual facetiously suggests I login with the admin password (which I don't know) to change the admin password or factory reset.

⟐ Edited by author June 30, 2018 at 22:29 MST

Verizon Ellipsis Jetpack MHS800L: JetPack wifi not working?

Sat, 28 Dec 2019 07:21:15 -0700

When I turn on my JetPack seems to be working but my devices are not getting any data or wifi. Why wont the JetPack give me wifi service?

⟐ Commented December 28, 2019 at 7:21 MST

Verizon Ellipsis Jetpack MHS800L: My device's screen stays black when I turn on the device.

Mon, 07 Mar 2016 10:38:23 -0700

When I press the power button, instead of lighting up the screen on my device remains dark and black? Can this be fixed or do I need to replace something?

⟐ Answer accepted March 07, 2016 at 10:38 MST

alcatel y900: Emulate/Trick the phone to use direct power? Phone battery bloated

Sat, 19 Aug 2023 08:47:27 -0700

Unfortunately i had to permanently position Alcatel 4G hotpot on the charger, however, after a month the battery bloated and i’m afraid to leave it like that any more.

However, i don’t need the battery at the location at all but replacing the battery with just a power cable was not possible. The device doesn’t even turn on.

The battery is TLi036A1 with 4 pins.

pin 1. Vcc +

pin 2. (not marked) BSI or BTEMP

pin 3. GND

pin 4. (not marked) BSI or BTEMP

I remember that there were some “hacks” to emulate nokia batteries, which made it possible to use direct power at the phone battery pins.

I tried that, i measured resistances:

pin2 - GND => ~8k

pin4 - GND => ~21k

(btw the pin2 - pin4 resistance was => ~29k)

I tried hooking the appropriate resistor, replacing the resistance of 8k and also tried adding 21k at the appropriate pins but it got the device to turn on, even expose the wifi, indicate 3G/4G connection and than RESTART. That way, the device was just in a loop, restarting.

Everything was powered with appropriate 3.8V as marked on the battery.

So, i believe this is pretty common issue for mobile repair shop, i was wondering if anyone have any suggestion how to trick the device (as it is essentially the mobile phone without physical interface) to turn on and stay like that.

Anyone have any suggestion/idea what to try? How to make this hotspot to run of the direct power?

thnx

⟐ Answer edited August 19, 2023 at 8:47 MST

Verizon Ellipsis Jetpack MHS800L: Why won't my device's battery charge when it is plugged in?

Fri, 30 Apr 2021 09:15:00 -0700

My device is plugged into a wall outlet via the charger. The charging cable doesn't appear to be damaged and everything else looks fine visually.

⟐ Answered April 30, 2021 at 9:15 MST

Portable Hotspot: How to open the casing on this hotspot?

Sat, 09 Aug 2025 23:56:53 -0700

Hi, ive had a bunch of ants nest in this Telstra 5G hotspot twice now. The first time a couple months ago, had no issues and no ants since and they randomly showed up again today.

Just wanting to know how to pry open the casing to get in there and get the rest of the ants out as shaking and whacking them out of the USB ports isn’t getting them all out. I can’t seem to find any kind of button or lever that could quickly pop it open, and have tried using a credit card, knife and my fingernails but just can’t get it open.

It’s an MU5120 model.

⟐ Answer edited August 09, 2025 at 23:56 MST

Verizon Jetpack 4G LTE Mobile Hotspot: How to read messages on hotspot

Mon, 30 Jan 2023 23:59:02 -0700

How do I read messages?

⟐ Answered January 30, 2023 at 23:59 MST

Verizon Jetpack 4G LTE Mobile Hotspot: Powers on and says name is device

Sat, 24 Sep 2022 16:50:43 -0700

Powers on and freezes ,I've turn it off and on and taken battery out. .still nothing even reset and nothing??????

⟐ Answer edited September 24, 2022 at 16:50 MST

Verizon Ellipsis Jetpack MHS800L: How to reboot a router

Thu, 14 Nov 2019 12:49:33 -0700

I unplugged my router and plugged it in again and now all the lights are off. Actually this not the exact router. I have an older one.

⟐ Answer deleted November 14, 2019 at 12:49 MST

Verizon Ellipsis Jetpack MHS800L: not working and want add min

Sun, 02 Jul 2017 18:14:23 -0700

i bought this for my mom for christmas and a $60 card it didnt add the min and it want connect to enternet