<![CDATA[iFixit - Answers With Device "Portable Hotspot"]]> https://www.ifixit.com/Answers/Device/Portable_Hotspot/Unanswered?rss=yes en-US Mon, 20 Jul 2026 23:34:13 -0700 <![CDATA[Verizon Ellipsis Jetpack MHS800L: How to reboot a router]]> I unplugged my router and plugged it in again and now all the lights are off. Actually this not the exact router. I have an older one.

⟐ Answer deleted November 14, 2019 at 12:49 MST

]]> https://www.ifixit.com/Answers/View/490037/How+to+reboot+a+router https://www.ifixit.com/Answers/View/490037 Thu, 14 Nov 2019 12:49:33 -0700 <![CDATA[Verizon Ellipsis Jetpack MHS800L: reset admin password without answer to security question?]]> MHS800L (fcc: XHG-R800)

I bought this device second hand. I have registered it to my verizon account and the wifi password displays. The admin password is not the wifi password. I do not know the answer the the security question either.

Verizon wireless support was unable to remotely reset the admin password. I would very much like to increase the wifi not-connected disconnection timeout and change the wifi transmit power. The device needs to be inches from my laptop. :(

How can I reset the MHS800L admin password?

No combination of power button or power reset button do this according to the manual or tedious experimentation.

The manual facetiously suggests I login with the admin password (which I don't know) to change the admin password or factory reset.

⟐ Edited by author June 30, 2018 at 22:29 MST

]]> https://www.ifixit.com/Answers/View/497128/reset+admin+password+without+answer+to+security+question https://www.ifixit.com/Answers/View/497128 Sat, 30 Jun 2018 22:29:58 -0700 <![CDATA[Verizon Ellipsis Jetpack MHS800L: not working and want add min]]> i bought this for my mom for christmas and a $60 card it didnt add the min and it want connect to enternet

]]> https://www.ifixit.com/Answers/View/409178/not+working+and+want+add+min https://www.ifixit.com/Answers/View/409178 Sun, 02 Jul 2017 18:14:23 -0700