iFixit - Answers With Device "Plantronics Headphone"

Backbeat Go 410: Why my one side earbud is not working

Wed, 24 Dec 2025 10:12:44 -0700

I've boat company wireless Bluetooth ( neck band) and it's one side earbud is not working

⟐ Answered December 24, 2025 at 10:12 MST

Plantronics Voyager 8200 UC: There is this annoying sound that keeps beeping when I move my head

Thu, 18 Dec 2025 13:10:50 -0700

I cannot find a way to stop it from doing it.

⟐ Answered December 18, 2025 at 13:10 MST

Plantronics Backbeat Fit: Can I disassemble my Plantronics Voyager 5200 charger case

Fri, 12 Dec 2025 12:24:36 -0700

Hi. I have problem with the top connector in my Plantronics Voyager 5200 charger case.

I need to open the unit but I can´t

Can yo give me a video explain it?

This is the charger case: https://www.amazon.com/Plantronics-Voyag...

Thanks !!

⟐ Commented December 12, 2025 at 12:24 MST

plantronics: Lost USB dongle-how can I find a part number/buy a replacement?

Mon, 24 Nov 2025 00:23:48 -0700

I can't find any documentation online for a Plantronics Voyager Focus UC Wireless headset base model 203079-01. I've lost the USB dongle that connects to the computer. It looks like Plantronics became Poly. But I can't seem to find any documentation. Hoping someone in this community/forum might have some ideas-THANK YOU FOR YOUR HELP !

⟐ Answer edited November 24, 2025 at 0:23 MST

Backbeat Go 410: BB Go 410 “Power on" then unusable. How to fix this?

Tue, 29 Jul 2025 18:25:51 -0700

I have a unit of BB Go 410 that when turned on says “Power on" then stop and unusable. If normal it should says “Power on, battery high/medium/low”, then usable (directly to music or anything else I'm listening to). I can still charge it and the lamp indicator can still show whether it's charging or full.

In my case usually if I leave it for hours it went back to normal and I can use it, but it keeps disconnected from my phone until eventually it went back to the previous state (“power on" then unusable). While in my wife case (a different but same type unit) every time we try to turn it on its always “Power on” then unusable.

Any suggestion to fix this issue?

⟐ Answered July 29, 2025 at 18:25 MST

Backbeat Go 410: Why is my headphone not turning on after removing from charge

Sun, 18 May 2025 01:26:45 -0700

It's not turning on

Plantronics Backbeat Fit: Headphones not Turning on

Thu, 24 Apr 2025 07:47:35 -0700

My Backbeat Fit has stopped working. I haven't used them in a while, but the last time I did they did work. When I plug them in, the red LEDs turn on but never change color, even after 8+ hours. When I unplug them, the light goes out. Holding down the power button doesn't work . I've even opened the side to make sure that the plastic button is actually pressing on the real button, but nothing changed. Any thoughts?

⟐ Commented April 24, 2025 at 7:47 MST

Plantronics Backbeat Fit: Why won’t my backbeat go 3 turn on?

Tue, 04 Mar 2025 20:30:26 -0700

I know that this is listed under backbeat fit but I didn’t see the option to choose the backbeat go 3 which is what I am having difficulties with. It will still charge and when I connect it to the charger, it shows that it has a full battery. No buttons are stuck, and I know that it hasn’t been exposed to any type of water damage. When I try to hold the power button to turn it on, the headphones simply won’t turn on. Any ideas?

⟐ Commented March 04, 2025 at 20:30 MST

Plantronics Backbeat Fit 2100: Headphones not charging - possible error code?

Wed, 05 Feb 2025 04:36:03 -0700

When connected to power, the device flashes red light 15 times and then doesn’t charge. If i depress the power button once during the flash sequence, the red light goes steady and the device charges normally.

Is the 15 flashes an error code? It’s not mentioned anywhere by Plantronics.

⟐ Commented February 05, 2025 at 4:36 MST

Plantronics C054: Headset Not Pairing with Base

Fri, 03 Jan 2025 11:31:09 -0700

I have a Plantronics C054 that won't pair with the base. I've read through the manual and watched videos of two different ways of doing this.

First Method: Press the volume up button for 8 seconds (until the light flashes) and press the pairing button on the base for 8 seconds (until the light flashes). Headset should pair with the base in a few seconds.
Second Method: Unplug the base for 1 minute, have the headset in the charging cradle, plug it back in and it should automatically pair.

Does anyone else have any other suggestions?

Plantronics backbeat pro: How to replace battery?

Wed, 01 Jan 2025 16:06:27 -0700

I've read that the battery is not replaceable, but I wonder if someone has managed to replace it somehow and if so, how, and which replacements were used?

(Not yet needing it, but would be nice to know for the future)

⟐ Commented January 01, 2025 at 16:06 MST

Plantronics Backbeat Fit: How do I fix my backbeat fit?

Mon, 03 Jun 2024 17:29:59 -0700

I bought a Backbeat FIT and after about 3 months it stopped working, it won't turn on or anything! It still charges(the light turns on when plugged in) but won't actually turn on! I'm frustrated because I spent $130 on headphones, 3 months later Platronics in telling me I need to pay $95 to replace it!!!

⟐ Answered June 03, 2024 at 17:29 MST

Plantronics Backbeat Fit: It won't charge,red light&bluelight doesn't come on use it when going

Fri, 22 Mar 2024 00:11:14 -0700

This is the platronics Back beat fit wireless bluetooth earpiece work out head phone . For my Samsungs5 mobile phone never been in water or dirt always put in black and bluecover that i got with it all brand knew. from Diane

⟐ Commented March 22, 2024 at 0:11 MST

Plantronics Headphone: Sound is not coming.

Mon, 18 Dec 2023 01:18:16 -0700

I have INFINITY GLIDE 120 bluetooth earphone.

Which , When I connect it from my mobile the sound does not come.

But when I shake the wire , it will work for some seconds and then again , I have to shake it.

Pls help.

⟐ Answered December 18, 2023 at 1:18 MST

Plantronics Backbeat Fit: Why can’t I turn off my open mic feature?

Sun, 26 Nov 2023 11:27:34 -0700

I can’t get the open mic feature to turn off on my PLT BBFIT 6100 and it won’t let me connect to my phone at all. What should I do?

Backbeat Go 410: Why my one plus headphones one side speaker not working

Sun, 19 Nov 2023 21:59:51 -0700

my one plus headphones one side speaker not

Backbeat Go 410: My bluetooth earphone is connected to bluetooth, why is there no noise

Tue, 31 Oct 2023 01:46:01 -0700

My bluetooth earphone is connected to bluetooth, why is there no noise in the earphone?

⟐ Answered October 31, 2023 at 1:46 MST

Backbeat Go 410: Why Motherboard is not working.

Sat, 16 Sep 2023 07:06:10 -0700

Why Motherboard is not working.

⟐ Commented September 16, 2023 at 7:06 MST

Plantronics Backbeat Fit: My headphones wont charge

Fri, 17 Feb 2023 06:08:56 -0700

Hey my headphones wont charge I have tried different plugs and chargers but none of it works please and thank you

⟐ Answered February 17, 2023 at 6:08 MST

Plantronics Backbeat Fit: Backbeat Fit 3150 - case not charging

Sat, 07 Aug 2021 10:08:14 -0700

I would appreciate some help with the charging case for my Backbeat Fit 3150” which isn’t charging. My “Backbeat Fit 3150” is a very different device from the pictured “Backbeat Fit”, but this is the closest fit. The Backbeat Fit 3150 is pictured here:

https://www.poly.com/content/dam/plantro...

There are two separate earpieces, no connecting cable between the earpieces. The charging cord (mini USB) plugs into the case, and the earpieces need to be placed in the case to charge. There is no way that i have discovered to charge the earpieces except by placing them into the case. The case includes a battery which can be used to recharge the earpieces even when the case is not connected to a charging cable.

My case won’t take a charge. The cords I am using have worked with the case in the past. I have tried several different USB cables, with no change. I verified that other devices take a charge from the cable, so it is not a faulty cable or bad electrical outlet. The case worked fine until about a week ago; now it doesn’t take a charge at all. There is no visible damage, it didn’t get wet, and I don’t recall dropping it.

The reason i think this is the case and not the earpieces is: The case has a charging light that will light when it is charging. The earpieces also have an LED that turns on when the earpieces are placed into the case and begin charging. When a charging cord is connected to the case, the charge light on the case doesn’t light up. Also, no matter how much I fiddle with adjusting the earpieces into the case, the LEDs on the earpieces won’t light up any longer when placed into the case for charging (to me this signifies that no charge is coming from the case). This is the same whether the charging cable is connected or disconnected. When I place the earpieces into my ear and turn them on, I get a low battery warning—which means to me that they are working but not charging. I cleaned both the charging pins in the case that electrically connect the earpieces to the case and also the corresponding contact points on the earpieces with canned air and with a dry toothbrush. No change.

Until the charge ran out, the headphones worked fine.

Has anyone had success fixing one of these charging cases?

Thanks very much for your assistance!