iFixit - Answers With Device "Plantronics Backbeat Fit"

Plantronics Backbeat Fit: Why can’t I turn off my open mic feature?

Sun, 26 Nov 2023 11:27:34 -0700

I can’t get the open mic feature to turn off on my PLT BBFIT 6100 and it won’t let me connect to my phone at all. What should I do?

Plantronics Backbeat Fit: Backbeat Fit 3150 - case not charging

Sat, 07 Aug 2021 10:08:14 -0700

I would appreciate some help with the charging case for my Backbeat Fit 3150” which isn’t charging. My “Backbeat Fit 3150” is a very different device from the pictured “Backbeat Fit”, but this is the closest fit. The Backbeat Fit 3150 is pictured here:

https://www.poly.com/content/dam/plantro...

There are two separate earpieces, no connecting cable between the earpieces. The charging cord (mini USB) plugs into the case, and the earpieces need to be placed in the case to charge. There is no way that i have discovered to charge the earpieces except by placing them into the case. The case includes a battery which can be used to recharge the earpieces even when the case is not connected to a charging cable.

My case won’t take a charge. The cords I am using have worked with the case in the past. I have tried several different USB cables, with no change. I verified that other devices take a charge from the cable, so it is not a faulty cable or bad electrical outlet. The case worked fine until about a week ago; now it doesn’t take a charge at all. There is no visible damage, it didn’t get wet, and I don’t recall dropping it.

The reason i think this is the case and not the earpieces is: The case has a charging light that will light when it is charging. The earpieces also have an LED that turns on when the earpieces are placed into the case and begin charging. When a charging cord is connected to the case, the charge light on the case doesn’t light up. Also, no matter how much I fiddle with adjusting the earpieces into the case, the LEDs on the earpieces won’t light up any longer when placed into the case for charging (to me this signifies that no charge is coming from the case). This is the same whether the charging cable is connected or disconnected. When I place the earpieces into my ear and turn them on, I get a low battery warning—which means to me that they are working but not charging. I cleaned both the charging pins in the case that electrically connect the earpieces to the case and also the corresponding contact points on the earpieces with canned air and with a dry toothbrush. No change.

Until the charge ran out, the headphones worked fine.

Has anyone had success fixing one of these charging cases?

Thanks very much for your assistance!

Plantronics Backbeat Fit: My backbeat fit has been having trouble charging

Tue, 13 Jul 2021 20:43:36 -0700

Hi, i’ve been using my backbeat fit series 500 for about a month now, and when i plug in the charger the light turned on showing that its charging but when i connect the headphones, the percentage hasnt gone up and has stayed the same from when i plugged it in, im very worried theyre broken, and i had trouble finding an solution for this, if anyone could help me out with this, i would appreciate it, thanks!

Plantronics Backbeat Fit: Cover where the power is turned on fell off

Wed, 30 Sep 2020 07:40:36 -0700

Hi, the cover on my right earbud fell off. The rubber gasket around the circumference along with the plastic circle piece that has what looks like the hand held portion of an old phone and the thin gray rubber piece underneath the hard plastic circle. Is that part replaceable? I am concerned the internal parts that are now exposed will get damaged. In addition, now I cannot turn it on and off

Plantronics Backbeat Fit: My headset will only connect to audio and will not connect for calls.

Wed, 19 Aug 2020 19:56:38 -0700

I tried unpairing it and connecting it again via bluetooth but to no avail. It will only connect to audio and not calls,

Plantronics Backbeat Fit: volume up/down not working on bbfit2100

Sun, 04 Aug 2019 08:02:30 -0700

the touch control not working

⟐ Commented August 04, 2019 at 8:02 MST

Plantronics Backbeat Fit: Left ear bud produces a tinny/rattly sound.

Sun, 31 Mar 2019 09:02:13 -0700

My left ear bud started sounding tinny this morning, as in it is rattly and has a poorer sound quality than the right. How can I fix this?

Plantronics Backbeat Fit: Today I noticed my right side control to power on is missing

Wed, 28 Nov 2018 20:11:50 -0700

The outer part on the right side is missing Is there any replacement parts available

Plantronics Backbeat Fit: How to open Plantronics Backbeat Fit headphones?

Mon, 29 Jan 2018 12:46:06 -0700

Hello,I have a problem with my headphones, they do not react to the charger. I want to unscrew them and try to fix them. I found help in this topic :

How do I fix my backbeat fit?

But I can't press the device out of its frame. Someone will help me?

I have one more headphones in which the red diode lights when charging and nothing. Hard reset does not help. Any idea?

Thanks :)