First, I had to figure out, how to get the disc back from the player, so I took the service manual, disconnected the power and unplugged the power cable. (This is a laser product, so one has to be very careful and always have the laser covered when the power has been turned on.)

Image 1: It was easy to get the disc back from the player: after opening the device, lifting the two plastic tumblers on the right side to the left, allowed the removal of the upper part of the inside part of the drawer.

Image 2: Lifting the drawer outside manually was not possible in a similar manner than doing so for the PC disc drives: there was no small hole on the front panel of the drawer. But anyway, on the left hand side of the player, I felt the gearwheel and I was able to move it with my left hand. (It is not visible on the image.) One needs to move it only a little bit. After the drawer unlocks, it can be gently pushed by a hand.

Image 3: After doing so, the belt and white part of the mechanism became visible. The belt of the motor was firmly on the place, so it was not causing the problem.

Image 4: I decided to upload one more image showing the locking tap and a smaller gearwheel. The drawer can be only lifted to the place if the white part of the mechanism has been pushed back and the locking tap is facing the groove on the drawer.

I added some lubricant, but it did not made the drawer functioning normally. What should I try next, or could it be possible that the motor itself is broken?

Thank you.

⟐ Edited by author September 17, 2021 at 4:22 MST

⟐ Answered December 14, 2024 at 9:58 MST

⟐ Commented December 16, 2025 at 14:13 MST