iFixit - Answers With Device "Nest Hello"

Nest Hello: How to find a replacement ribbon cable for Nest doorbell 2nd gen, batt

Wed, 28 Aug 2024 09:23:45 -0700

While attempting to remove the nest doorbell without the correct tool, I accidentally popped the front plate from the rear portion. The ribbon cable that joined the two was severed. Called Google, but they don't seem to have these kinds of replacement parts. It seems a shame to trash the unit for lack of a small cable. Any ideas?

⟐ Answered August 28, 2024 at 9:23 MST

Nest Hello: not working Nest Hello

Fri, 19 Sep 2025 04:32:05 -0700

two devices were installed and working then after two weeks not working and not even a light .

⟐ Commented September 19, 2025 at 4:32 MST

Nest Hello: Boot Loop after replacing battery

Wed, 18 Sep 2024 12:43:32 -0700

After replacing the battery and reassembly of the doorbell, my 1st Gen wired Nest Hello Doorbell is stuck in a Boot Loop. The blue light never pulses indicating ready to connect to the local network. The blue light surrounding the doorbell button lights momentarily and then the green LED at the top of the unit flashes, the blue light goes out and the process repeats endlessly. This happens both when hardwired to the transformer and when the USB port is used. Has anyone seen this behavior?

⟐ Commented September 18, 2024 at 12:43 MST

Nest Hello: Where to get the faceplate?

Sat, 09 Dec 2023 16:22:17 -0700

Where can I buy the faceplate for a nest hello wired doorbell?

I’m talking about the black faceplate for the doorbell that has the rubber gasket around it. Mine is pealing and out of warranty and Google won’t sell me one. I’d probably need the rubber gasket too. This is the first part you remove in getting inside the Nest Hello to change the battery or anything else.

⟐ Answer edited December 09, 2023 at 16:22 MST

Nest Hello: Where to find replacement gasket?

Tue, 24 Oct 2023 02:15:03 -0700

Where can one find the replacement gasket?

The replacement of this piece is mentioned in its own guide as well as in the battery replacement guide. I have not been able to find with basic search terms.

Thank you in advance!