iFixit - Answers With Device "Motorola Moto Z Play"

Motorola Moto Z Play: Where are my home, back and open app buttons

Sat, 13 May 2023 17:42:13 -0700

I seem to have lost my home button my back arrow and open apps button on the bottom of my Motorola MOTO Z2 play

⟐ Answered May 13, 2023 at 17:42 MST

Motorola Moto Z Play: Constant System Updates notification

Sat, 31 Aug 2024 01:21:15 -0700

Every since I purchased my phone 3 months ago, I get System updates notifications on screen. If you accept and download and install, within minutes it will tell me I have a new update. How do I turn this off?

⟐ Commented August 31, 2024 at 1:21 MST

Motorola Moto Z Play: Touch not working after screen replacement

Thu, 11 Jul 2019 15:01:22 -0700

I replaced the digitizer and OLED screen on my Moto Z Play and now touch isn't working on the screen. I made sure everything is seated properly, but it's just not working at all. The only thing I can think of is that somehow the zif connector for the pair isn't seating all the way in as the line on the cable does not sit exactly at the opening where the cable mates, but about a millimeter out from it.

⟐ Commented July 11, 2019 at 15:01 MST

Motorola Moto Z Play: I dropped my Motorola Moto Z Play Droid XT1635-01 phone in the toilet

Tue, 23 Jan 2024 01:32:34 -0700

ive had this phone for 4 days... it fell out of my back pocket into the toilet and i put it in rice for a little bit but i took it out for some reason and it worked for a little bit but then it died and wouldnt turn back on but now its on and the screen doesnt work at all... please help my moms gonna whoop me

⟐ Edited January 23, 2024 at 1:32 MST

Motorola Moto Z Play: How to Replace USB-C connector?

Sun, 29 Jul 2018 09:35:55 -0700

How to replace the Moto Z Play USB-C connector?

⟐ Answered July 29, 2018 at 9:35 MST

Motorola Moto Z Play: How to change the camera lens?

Mon, 27 Aug 2018 16:06:09 -0700

The camera lens usted scratched bit I don't know how ti change it

⟐ Edited August 27, 2018 at 16:06 MST

Motorola Moto Z Play: I dropped my phone in pool for 3 seconds!

Mon, 04 May 2020 06:45:04 -0700

HELP! I dropped my Moto Z2 play phone in a pool 8 inches deep. I picked it up immediately and shook it out but then the screen went wonky. I put it in a bag of rice for 3 days....there is a white light that blinks when I plug it in but then disappears and won't turn on. is there a reset buttton or what can I do to make it work again. I thought these phones were water resistant? So disappointed and I really can't afford to purchase another one.

⟐ Answer edited May 04, 2020 at 6:45 MST

Motorola Moto Z Play: Successful battery transplant, but no touch?

Fri, 25 Dec 2020 11:43:07 -0700

I tried to be careful with the pick when I was cutting the old adhesive, but it looks like I’ve done something to disable touch? The display works fine otherwise, and the battery seems to be charging. Anything I can do about this?

⟐ Answer edited December 25, 2020 at 11:43 MST

Motorola Moto Z Play: Moto Z Play, replaced defective battery, phone no longer charging

Sat, 16 May 2020 16:09:33 -0700

The battery on my Moto Z Play expanded and started pushing the screen outwards.

I dis-assembled the phone and replaced the battery, but now the phone does not take a charge.

Tried using the USB cable and wireless charger moto mod, same issue.

Tried a second battery from another supplier, same problem. Not charging.

Tried factory reset, and charging at boot loader, didn’t help.

The phone works off the 20% charge that the replacement batteries came with, works when plugged in with cable.

Is there anything I’m missing? What could be the cause of the problem.

⟐ Answered May 16, 2020 at 16:09 MST

Motorola Moto Z Play: New Moto z Play lcd unresponsive

Mon, 27 Aug 2018 16:07:57 -0700

Following the iFixit guide I carefully removed the LCD assembly from my Moto Z play now the new assembly is completely unresponsive the old display was broken but with my projector mod it would respond to touch I tried reconnecting the old display now it won’t respond, all I connected was the wide ribbon cable for the LCD I’m guessing that’s all that is needed to test the new LCD I had no issues replacing it, I’m missing something somewhere? Any ideas?

⟐ Edited August 27, 2018 at 16:07 MST

Motorola Moto Z Play: Drilling stripped screws out

Sun, 05 Feb 2023 09:16:43 -0700

Hi there, I have some T3 screws, at least it used to be until it's pretty much stripped.

I have try tipping the screwdriver with cyanoacrylate, hammering the screw head with a flathead screwdriver to create a slot, rubber band.

I'm seriously considering to drill the screw since some are recessed, so I can't dremel it.

Here are the specification of the screws.

1.38mm stem diameter

2.68mm head diameter

counter clockwise to unscrew

I'm considering to use a 1/16" drill bit.

Some questions I wanted to know the answers before proceeding.

Will some of the screw left behind so I can't install a new screw into the hole?

Does the rotation of the drill bit matter?

⟐ Commented February 05, 2023 at 9:16 MST

Motorola Moto Z Play: Can I replace the glass exclusively?

Mon, 27 Aug 2018 16:05:35 -0700

So I cracked the glass my Moto Z Play, and I'm wondering if I can replace the glass by itself easily/safely. The glass itself is cheaper then when the LCD is included, however Ive heard from some sources that it's hard to replace just the glass.

Also if possible include a guide for doing so

⟐ Edited August 27, 2018 at 16:05 MST

Motorola Moto Z Play: Can the phone if it has water damage

Mon, 27 Aug 2018 16:09:54 -0700

water damage and broke screen

⟐ Edited August 27, 2018 at 16:09 MST

Motorola Moto Z Play: Phone died won't charge when power is on

Mon, 01 Apr 2019 18:20:00 -0700

My phone died, and when I went to charge it I thought nothing of it, it got to 3% I turned it on and saw it isn't charging, so I turned it off and let it charge it took 3 hours to get to 13% but when I turned it on it still won't charge

⟐ Commented April 01, 2019 at 18:20 MST

Motorola Moto Z Play: No touch response after screen replacement

Wed, 17 Oct 2018 20:38:50 -0700

I replaced a screen with a cracked LCD. After replacement touch is unresponsive. During startup, I am prompted to enter my password and after a few seconds I can do so. Once started up, the screen comes on, but I can not unlock the screen. It appears to respond to touch, because the notifications change color when selected, but it does not unlock or prompt me to put in my code to unlock. Help!

⟐ Commented October 17, 2018 at 20:38 MST

Motorola Moto Z Play: New battery: lightning icon blinks, won't turn on

Fri, 23 Oct 2020 05:06:42 -0700

Hi everyone,

I bought a second hand Moto Z Play (XT1635-01), and the battery swelled up after a bit of usage so I bought a new one plus some Tesa tape from iFixit; it took some time to replace and the first charge went smoothly so I left it unplugged to see how long it’d last.

At 63%, it turned off by itself like it did with the old battery. I turned it back on, and it booted alright at the same % but shut down shortly. When I plugged the charger, it went through a few cycles of (lightning bolt in a circle -> charging LED blinks -> black screen) before showing a % indication, but it wouldn’t boot: the light blue Moto screen shows for a second and it starts allover again.

Current status: No % indicator, just the lightning icon loop. The only “stable” screen I can reach is the bootloader mode, which alternatively shows “Battery Low (Charging)” and “Battery OK”. Trying to boot system or recovery gets me 1 second of blue screen so I can’t even wipe/reset it.

Did I get a bad battery?

⟐ Commented October 23, 2020 at 5:06 MST

Motorola Moto Z Play: How to remove stripped screws?

Sat, 30 May 2020 11:46:54 -0700

Hello, I am trying to replace a battery on the moto z play phone. I got the back off and screen separated. But can not get the little screw out to remove the metal piece holding the battery cord in place. Anyone have a suggestion on removing stripped screws? I have tried the rubberband trick but no luck.

⟐ Answered May 30, 2020 at 11:46 MST

Motorola Moto Z Play: I dropped my phone on the ground and it has tiny cracks and dark spot

Mon, 27 Aug 2018 16:20:02 -0700

i dropped my phone on its side and i looked at it later and it had a bunch of cracks and the whole right side is a dark splotch and i can still use it i just dont know what part of it was damaged. also i can still select things on the dark spot but i cant see anything.

⟐ Edited August 27, 2018 at 16:20 MST

Motorola Moto Z Play: Test point of moto z play

Mon, 05 Jan 2026 18:37:55 -0700

Test point of moto z play

⟐ Answered January 05, 2026 at 18:37 MST

Motorola Moto Z Play: My phone died quickly when on it.

Thu, 17 Jul 2025 22:11:25 -0700

I didn't do anything to it. It dies quickly when on it. Does anybody know what to do.

⟐ Answered July 17, 2025 at 22:11 MST