iFixit - Answers With Device "Motorola Moto X4"

Motorola Moto X4: moto x4 won't start or charge

Sat, 13 Aug 2022 19:50:25 -0700

My moto x4 is a little over two years old. It was working fine and fully charged when I sent it in the mail to my daughter at college. But she was unable to start it. Now that it is back home I see that it also is not taking a charge (though it was before). It does not respond to power button and volume down button held down for 2 minutes. Is this a bad battery or something else?

⟐ Commented August 13, 2022 at 19:50 MST

Motorola Moto X4: Overheated charger broke charging port, Is it possible to fix?

Sun, 02 Apr 2023 05:04:50 -0700

my phone charger suddenly began to overheat without my knowledge, and by the time i was able to unplug it the damage was already done. It shows visible, but not extensive damage to the inside, and the icon that indicates a dead phone still shows when I make an attempt to turn it on. Im hoping its possible to get a part replaced so that it can charge again.

⟐ Commented April 02, 2023 at 5:04 MST

Motorola Moto X4: Power button broken. Cannot power on.

Fri, 01 Nov 2019 06:12:30 -0700

A while back my power button stopped working. No big deal, just don’t let it die. Well, it died. I pulled up the Boot menu, but can’t select anything because the power button does nothing. A more tech savvy friend suggested I disassemble to repair… Ok, but how do I do that?

⟐ Answered November 01, 2019 at 6:12 MST

Motorola Moto X4: text messages go thru but photos do not

Thu, 27 Aug 2020 07:00:23 -0700

Phone will not send photos as a message or receive them, either from camera or gallery

⟐ Answered August 27, 2020 at 7:00 MST

Motorola Moto X4: Why doesn't my x4 boot up?

Tue, 10 Mar 2020 17:51:18 -0700

What is there in the back of a Moto X4 that prevents phone from booting up? I've replaced motherboard, charging port, battery and phone still won't start. When I put the same parts into a Moto X4 with a cracked back, everything works, but not when I put them into the back I want to use - its in perfect condition. HELP!

⟐ Answered March 10, 2020 at 17:51 MST

Motorola Moto X4: Moto x4 doesn't power on

Sun, 09 Sep 2018 13:14:11 -0700

My Moto X4 shut down normally due to low battery. Now will not power up after 16 hours of charging. I tried the volume/power button press and hold for 2 minutes with no safe mode or rest mode turning on. There is no indication of any life. I tried to power from a PC USB port. Still doesn’t power up. Any ideas?

Motorola Moto X4: inserting audio jack phone switched off, mic and speakers not work

Sun, 13 Oct 2024 19:01:24 -0700

Inserting computer speakers audio jack my moto x4 switched off. Turned on the phone mic and speakers not work. Trying to connect Bluetooth headset, works only audio, mic isn’t.

⟐ Answer edited October 13, 2024 at 19:01 MST

Motorola Moto X4: Need to turn my speaker on every time.

Tue, 15 Mar 2022 20:46:08 -0700

Every time I were to make any call. I have to turn on the speaker for the person on the other end just to hear me. It’s very rare that I don’t have to enable my speaker, but when it does happen it is a relief.

Is it a problem with my phone’s mic? Is my mic wearing down? or is something nefarious going on?

⟐ Answered March 15, 2022 at 20:46 MST

Motorola Moto X4: Tips to replace the rear camera glass lens cover

Thu, 16 Dec 2021 08:41:38 -0700

Anyone has any tips on how to replace the rear camera lens cover for the Moto X4. Thx.

⟐ Answered December 16, 2021 at 8:41 MST

Motorola Moto X4: Why cant my motorola phone charge?

Mon, 25 Oct 2021 18:53:41 -0700

As the title says my phone could no longer charge. Please note that for about a week it could max charge at 4% and if i was lucky 6%. However starting yesterday it could suddenly no longer charge. For more info a possability is it have broke from water that may have gotten into a charging port but that happened 3-5 weeks ago from me writing this. Also note that I have tried 3 different chargers, multiple outlets and tried to see if there was something stuck up there however there is a small possability there is.

⟐ Answered October 25, 2021 at 18:53 MST

Motorola Moto X4: Where can I find the original back glass panel for my Moto x4?

Mon, 20 Apr 2020 13:42:50 -0700

The back of my Moto x4 is broken and I haven't seen any original replacement for that , I want to know where I can find it or if I buy a generic one and use the original adehsive is the water resistance will still working?

⟐ Answered April 20, 2020 at 13:42 MST

Motorola Moto X4: replacement screen not working

Fri, 03 Apr 2020 02:08:11 -0700

Connected replacement screen to test - not working. Return?

⟐ Answer edited April 03, 2020 at 2:08 MST

Motorola Moto X4: Not charging after using USB C 45W charger

Sun, 04 Feb 2024 04:14:38 -0700

Hi, I used my laptop 44W USB C charger with the phone, it turbo charged it for a few minutes and then stopped. Now phone it's charging at all. I tried different chargers and cables. Seems that something in the charging circuit was overload. How can I fix it? Will changing the charger port do anything? I can't find if the charging circuit is on the port, the battery or the mother board. Thanks in advance.

⟐ Commented February 04, 2024 at 4:14 MST

Motorola Moto X4: Why is my Motorola Moto X4 maximum charge 4%

Mon, 03 Jul 2023 18:05:18 -0700

I have been having this problem for nearly 3 years now. LSS I accidentally got milk inside the charger and my phone has been finicky about charging ever since. I've had short periods of time where my phone would randomly start working like normal for about a week until suddenly it would go back to the "life support" state where it needed to be charged 24/7 if I ever wanted to use it. Weirdly enough it started working like normal around the end of May, however, just a day ago I used a new charger in a new outlet and suddenly my phone was acting crazy. it went from 20% to 60% in a matter of seconds then down to 30% and went down slowly as if I never plugged it in. Now I'm trying to use y normal charger with the usual socket and the maximum charge is 4%. Any solutions?

Motorola Moto X4: Where can I get Moto X4 (GT1900-7) charging port? Do you trust witrig?

Fri, 01 Apr 2022 03:59:27 -0700

I looked her on ifixit and on mobile defenders, but couldn't see it.
Witrigs seems to have it, but they have so many reviews that says the parts never arrive. Is there a long time user here, that knows if they can be trusted?
How do I find out if the charging port for GT1900-1 is compatible - then I could find one on ebay at an ok price?

Thx thx thx.

Motorola Moto X4: What should I try next? Moto X4 will not power on - does not fastboot.

Fri, 14 May 2021 08:20:01 -0700

I found my phone powered down after a nap. I have been unable to power it back on since.

Things I’ve tried:

Checking the charger works with another phone (my partner also has an X4).
Cleaning the charging port of all debris.
Charging the phone for 24 hours.
Holding the power button down for 40 seconds.
Holding the (-) volume button and power button down for 2 minutes.
I replaced the battery using iFixit moto x4 battery kit. One of the connector locks has broken off so I used a dab of silicone to keep the connector in place.
Connecting the phone to my PC seems to be the only sign of life. The audible connect is heard but the device doesn’t show a connection. However, it does show in the device manager under ports. Looking closely there are three events, one of which is a warning. I’ve copied and pasted the key information below.

Log Name: Microsoft-Windows-Kernel-PnP/Configuration

Source: Microsoft-Windows-Kernel-PnP

Level: Warning

Description:

Device USB\VID_05C6&PID_9008\5&1d9b8640&0&6 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_046D&PID_C52F\5&1d9b8640&0&6

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(6)

Migration Rank: 0xF000FFFFFFFF0023

Present: false

Status: 0xC0000719

I am beginning to suspect this phone is now bricked. Seems odd that this would happen during normal use. I suspected the battery was the problem initially because I’ve had this phone a few years and I have definitely noticed the battery life beginning to wain. Thanks in advance for any assistance you are able to provide.

Motorola Moto X4: Screen replacement tested great, then black after completed install

Fri, 04 Sep 2020 04:27:11 -0700

After removing the old broken screen from the Moto X4 XT1900-1, I connected the replacement screen (Glass and Digitizer) before proceeding to install the precut gasket. It worked perfectly.

Then, I turned if off, prepared the surfaces, applied the gasket, and reconnected the ribbon connectors. The fingerprint sensor created vibration, but the screen stayed black. I repeated the sequence a half dozen times: turn off (press/hold power button, then press/hold power and down volume buttons), disconnect screen ribbon, reconnect ribbon, restart, sound resumed and fingerprint sensor vibration. Infant failure of the replacement part, or other damage?

On close inspection, there was a loose tiny plastic cube near the latch that fell off to a slight touch. In its place, previously beneath the cube, were 4 tiny metal connections. I reviewed a YouTube video of the repair, and saw a difference (image attached), suggesting a possible cause. Apparently two of the cubes are missing on my phone; my guess is that these cubes may have been jumpers connecting the 4 connections somehow. I was unable to find the tiny cubes to inspect and see if they are jumpers. If they are, it might explain the failure to perform, and I could repair with solder if I knew more about their function. I am reticent to remove one of the remaining 3 for inspection, and these cubes may have nothing to do with my problem. If so, it is probably a known production issue. The preview of this posting did not preview the uploaded image, which is an illustration of the area by the socket and a graphic of the potential issue described in this paragraph.

The failure could be an “infant” failure of the component, which is not very unusual. Before returning the part, I am hoping that someone has an idea. Because IFIXIT is a Motorola partner, I’m hoping for guidance from IFIXIT and Motorola experience. Meanwhile, I’ll try the disconnect/reconnect cycle more times in the off-chance that it might clear some debris that might have gotten into the socket.

Motorola Moto X4: ifixit moto x4 replacement screen correct one? part looks different

Thu, 04 Jun 2020 17:32:41 -0700

I bought the replacement kit from ifixit for my moto x4 (android one). When I look at the copper colored stuff to the left of screen connector cable(phone laying sideways on table in front of me, top(speaker+camera) of phone on my left, finger sensor part to my right) there is a completely different number and arrangement of metal bits and the black rectangular “pad.” Sorry I don’t know proper name for any of those things. I attached the cable and it seems to work, but I have only looked at basic functionality. I wouldn’t really know what things I should test to see if they are working. This phone was purchased from Google FI in the US in May 2018.

Motorola Moto X4: Can we change moto x4 buttons

Fri, 19 Jul 2019 02:12:29 -0700

Hello, my phone power button is not working, is it possible to repair it

I just want to know are the buttons are replaceable or we have to change the motherboard?

Motorola Moto X4: My Moto X4 wave action not working

Sat, 29 Jun 2019 04:18:23 -0700

My X4 wave action not working properly, the phone not showing moto display when some thing wave in front of the phone,

make me confused, cause the phone will respond when installed 3rd apps name WaveUp, the phone display will turning on, when i wave my hand in front the phone,

i also installed 3rd apps for Sensor Test, the Proximity censor working properly

i have already do factory data reset, flash firmware, also safe mode, all not working

have anyone happened same case?

⟐ Answer edited June 29, 2019 at 4:18 MST