iFixit - Answers With Device "Motorola Moto X"

Motorola Moto X 2nd Generation: Where is a teardown for the Motorola Moto X 2014 (2nd Gen)?

Fri, 13 Dec 2024 04:53:19 -0700

The 2014 Moto X phone (2nd Gen) has been on the available for a few weeks.

I have been searching for a teardown, unsuccessfully.

Has anyone seen a teardown already? Any ETA?

Thanks.

⟐ Answered December 13, 2024 at 4:53 MST

Motorola Moto X 2nd Generation: Moto x won't charge

Fri, 13 Dec 2024 04:47:54 -0700

Hi my moto x won't charge anymore you have to push my charger really in the usn port for it to work sometimes it works sometimes it doesnt. It only works with one fourth of all my chargers

⟐ Answered December 13, 2024 at 4:47 MST

Motorola Moto X: moto g dead battery no charging no response from the button,

Fri, 13 Dec 2024 04:41:33 -0700

Yesterday i let my battery dead (0%), then when i putted into charger, this doesnt give me any response, i let it all day and night and still no response from the buttons neither charger.

what will be wrong? the phone was working good, and the battery dont seems damaged.

⟐ Answered December 13, 2024 at 4:41 MST

Motorola Moto X: Fix for headphone jack not working

Sun, 06 Oct 2024 12:19:45 -0700

For anyone who has come across an issue where plugging their headphones into their moto x and then the audio either stuttering between the headphones and the phone's speaker, or just not playing through the headphones at all. The issue is a small metal clip at the top of the inside of the jack. It gets worn away and pushed back and stops making contact with the rings on the jack. Here is how to fix that using a small piece of cardboard or other non-conductive material:

Hope this helps for anyone desperately trying to figure out how to save their trusty moto x.

EDIT:

The link above no longer works, so I posted a photo illustrating where to insert the spacer: http://imgur.com/a/3bHEc

⟐ Commented October 06, 2024 at 12:19 MST

Motorola Moto X: Where do I find the model number on my phone

Thu, 03 Oct 2024 21:45:59 -0700

Where do I find the model number on my phone

⟐ Answered October 03, 2024 at 21:45 MST

Motorola Moto X4: inserting audio jack phone switched off, mic and speakers not work

Sun, 13 Oct 2024 19:01:24 -0700

Inserting computer speakers audio jack my moto x4 switched off. Turned on the phone mic and speakers not work. Trying to connect Bluetooth headset, works only audio, mic isn’t.

⟐ Answer edited October 13, 2024 at 19:01 MST

Motorola Moto X4: Not charging after using USB C 45W charger

Sun, 04 Feb 2024 04:14:38 -0700

Hi, I used my laptop 44W USB C charger with the phone, it turbo charged it for a few minutes and then stopped. Now phone it's charging at all. I tried different chargers and cables. Seems that something in the charging circuit was overload. How can I fix it? Will changing the charger port do anything? I can't find if the charging circuit is on the port, the battery or the mother board. Thanks in advance.

⟐ Commented February 04, 2024 at 4:14 MST

Moto X Play: My phone was dipped into water after repairing now there is no display

Mon, 23 Oct 2023 14:08:24 -0700

Black screen appears whenever I switch on the device

⟐ Answered October 23, 2023 at 14:08 MST

Moto X Pure Edition: How to unlock sim

Sun, 01 Oct 2023 06:29:37 -0700

If you insert your sim

Moto X Pure Edition: Why is there a white spot on my screen?

Wed, 06 Sep 2023 01:22:31 -0700

So my father sat repeatedly on purpose on my phone, after that I noticed a white spot on the screen. It's nothing, barely visibile, but every time I see it I feel terrible. Is the screen broken or is it something else?

White spot-> those pixel are always white, on a white screen, those are noticeable because are even whiter.

Here's some photos:

open

Thanks you for your support,

Andrea

⟐ Commented September 06, 2023 at 1:22 MST

Moto X Play: mobile heating while using and switched off

Sat, 19 Aug 2023 06:11:38 -0700

my mobile gets switched off when battery life is around 30% and below

Motorola Moto X4: Why is my Motorola Moto X4 maximum charge 4%

Mon, 03 Jul 2023 18:05:18 -0700

I have been having this problem for nearly 3 years now. LSS I accidentally got milk inside the charger and my phone has been finicky about charging ever since. I've had short periods of time where my phone would randomly start working like normal for about a week until suddenly it would go back to the "life support" state where it needed to be charged 24/7 if I ever wanted to use it. Weirdly enough it started working like normal around the end of May, however, just a day ago I used a new charger in a new outlet and suddenly my phone was acting crazy. it went from 20% to 60% in a matter of seconds then down to 30% and went down slowly as if I never plugged it in. Now I'm trying to use y normal charger with the usual socket and the maximum charge is 4%. Any solutions?

Motorola Moto X4: Overheated charger broke charging port, Is it possible to fix?

Sun, 02 Apr 2023 05:04:50 -0700

my phone charger suddenly began to overheat without my knowledge, and by the time i was able to unplug it the damage was already done. It shows visible, but not extensive damage to the inside, and the icon that indicates a dead phone still shows when I make an attempt to turn it on. Im hoping its possible to get a part replaced so that it can charge again.

⟐ Commented April 02, 2023 at 5:04 MST

Motorola Moto X 2nd Generation: Crashed phone vibrates when plugged but doesn't turn on

Wed, 01 Feb 2023 13:37:51 -0700

This is a weird story, it's even hard to explain so i will make a punctuated list with everything that happened, trying to be as much clear as i can:

1 - the phone crashed, screen broken, black and touch digitizer not working;

2 - the phone kept to stay powered on, so i was able to plug it to the pc and save all of my data;

3 - i opened it and magically the screen started to show something, like the 10 % of the screen was now working (the bottom part, near the unlocking shape), and that gave me the chance to check the sensors which were working, so that gave me the feeling that the phone wasn't broken completely, and just a screen replacement would have helped me fix it at 100%;

4 - unplugged the battery cable and kept to unmount it;

5 - after removing the screen frame, and tried back to turn it on, it didnt powered.

Ok this is the situation where i'm stucked on. Now these considerations:

If i plug the phone to the pc, it does get recognized by my device manager under the +Disk devices, as a "Android Android USB Device" (the doubling isn't a mistake). I can't access it, it tells me to insert the disk, even if it's plugged.

If i unplug the battery pin, and plug the phone to the pc, it starts trying to plug in (windows does the typical sound) and then unplug, then again it starts trying to plug, and unplug again... a cycle.. and while it tries to connect, a green led powers on, which turns off and turn on relatively to the cycle phases.

So, what the !&&* is happening? As the screen replacement of this exact model is very very very expensive, i dont know if changing the screen would fix it or if i would just waste my money, which i dont want.

If anybody could help me would be very appreciated.

Thanks in advance

⟐ Answered February 01, 2023 at 13:37 MST

Moto X Play: Phone keeps shutting off. One sec it is 90% then 0%

Sat, 21 Jan 2023 19:47:21 -0700

-I have the Moto X Play XT1563 and need to know what battery to buy as a replacement.

-This video: showes 2 connections from battery to the board @ 2:10-2:15

-I can only seem to find batteries with one connection, even though they claim to be XT1563 compatible.

Any help locating the proper battery would be greatly appreciated.

⟐ Commented January 21, 2023 at 19:47 MST

Motorola Moto X: No wi-fi or bluetooth

Wed, 16 Nov 2022 10:28:09 -0700

My moto x wifi nor Bluetooth work and I was wondering if it might be the WCN3680 is that possibly my issue??

⟐ Answered November 16, 2022 at 10:28 MST

Motorola Moto X4: moto x4 won't start or charge

Sat, 13 Aug 2022 19:50:25 -0700

My moto x4 is a little over two years old. It was working fine and fully charged when I sent it in the mail to my daughter at college. But she was unable to start it. Now that it is back home I see that it also is not taking a charge (though it was before). It does not respond to power button and volume down button held down for 2 minutes. Is this a bad battery or something else?

⟐ Commented August 13, 2022 at 19:50 MST

Motorola Moto X4: Where can I get Moto X4 (GT1900-7) charging port? Do you trust witrig?

Fri, 01 Apr 2022 03:59:27 -0700

I looked her on ifixit and on mobile defenders, but couldn't see it.
Witrigs seems to have it, but they have so many reviews that says the parts never arrive. Is there a long time user here, that knows if they can be trusted?
How do I find out if the charging port for GT1900-1 is compatible - then I could find one on ebay at an ok price?

Thx thx thx.

Motorola Moto X4: Need to turn my speaker on every time.

Tue, 15 Mar 2022 20:46:08 -0700

Every time I were to make any call. I have to turn on the speaker for the person on the other end just to hear me. It’s very rare that I don’t have to enable my speaker, but when it does happen it is a relief.

Is it a problem with my phone’s mic? Is my mic wearing down? or is something nefarious going on?

⟐ Answered March 15, 2022 at 20:46 MST

Motorola Moto X 2nd Generation: Microphone replacement parts for Moto X 2nd (Moto X2)

Wed, 12 Jan 2022 23:05:27 -0700

While replacing USB connector I’ve damaged main microphone - with hot air or soldering paste got into the holes. Recorded sound is super quiet. I’ve tried to clean them up with IPA and compressed air but that didn’t help.

There’re 4 mics on this phone: 2 front facing near the bottom grill, one back facing in the top and second back facing in the bottom between 2 front facing ones. Sound is recorded properly during video recording and loud speaker phone calls but not in recorder app or normal phone calls. I assume bottom front facing ones are broken (please correct me if I’m wrong).

Those would be this golden ones in the center of that picture:

Here’s the board view and schematics:

This phone is quiet old but still very capable so I wanted to fix it and give someone who can still benefit from it. Unfortunately I’m unable to find dedicated microphones for this device anywhere. There’re bunch of “generic” Motorola microphones and similar for different devices like Moto G on Aliexpress but I don’t know which one would work.

How can I find a suitable replacement microphones?

⟐ Commented January 12, 2022 at 23:05 MST