iFixit - Answers With Device "Motorola Moto G6"

Motorola Moto G6: Phone doesn't charge past 3 percent

Sun, 12 Jun 2022 19:58:56 -0700

I just changed the battery on my moto g6, but the new battery wasn't charging for some reasons. The only damage I could have done to the phone was when I was taking it apart, I slightly touched apart of the motherboard with some tweezers, and I carefully cleaned the motherboard with some 91% isopropyl alcohol and a small brush. I have tried using different cables and charging bricks, but it only charges to three percent when turned off, but not when turned on. The phone doesn't show that it is receiving power, but it does keep the charge for longer when plugged in. Don't know what else to do.

⟐ Commented June 12, 2022 at 19:58 MST

Motorola Moto G6: How to take the back of my Motorola. Don't know what kind it is

Thu, 30 May 2024 13:10:45 -0700

Need to take back cover off to see what type it is. Also screen won't come on at all. Just black

⟐ Commented May 30, 2024 at 13:10 MST

Motorola Moto G6: sim card ejector is stuck

Sat, 12 Sep 2020 08:43:21 -0700

when I was trying to eject my sim card tray the tool broke off inside of the hole and I can’t get it out.

⟐ Commented September 12, 2020 at 8:43 MST

Motorola Moto G6: How do I repair the microphone

Wed, 19 Aug 2020 17:38:12 -0700

This for Motorola G6 1925-6 how can I replace none working microphone that is definitely not working

⟐ Commented August 19, 2020 at 17:38 MST

Motorola Moto G6: no service radio off

Wed, 31 Jul 2019 11:17:07 -0700

i have no service when try to make calls i get a message turn airplane off tried everything i can. i tried to get a repair from manufacture but claimed my warranty is void due to water damage it makes no sense to me phone has not been wet 5 months old

⟐ Answered July 31, 2019 at 11:17 MST

Motorola Moto G6: Why Is My Screen Flickering?

Sat, 08 Feb 2020 07:19:03 -0700

I purchased a brand new Moto G6 (XT1925-12) from Verizon less than 30 days ago. Within 2 weeks my wife was complaining that the screen constantly flickers and rarely gets bright enough to see unless you are standing in the dark. After messing around with it a while I realized that the screen even flickers during shutdown and boot up. I even tried a factory reset, but the problem continues. Adjusting the brightness slider seems to have no effect on the brightness, and if I disable adaptive brightness that doesn't help either. I thought I would take the phone back to Verizon to see about a warranty replacement, but when I pulled it out of the case, I realized the back glass is shattered. My wife says she has never dropped the phone and it always stays in its case. After some more googling I found dozens of threads where people have said that the glass breakage is caused by exposure to temperature above 100 degrees especially in high humidity. Whatever the case, does anyone know why the screen flickers? Is there anything I can do to repair it?

⟐ Answered February 08, 2020 at 7:19 MST

Motorola Moto G6: How to replace the battery in a Moto G6

Wed, 17 Jul 2019 19:43:24 -0700

Most info I have seen from Motorola says this must be done by a factory certified technician, or you void the warranty.

The battery photo shows a connector on leads, so it would appear to be a simple task once the back is removed.

What is the step by step process to replace the battery?

⟐ Answered July 17, 2019 at 19:43 MST

Motorola Moto G6: Need help replacing glass black on Motorola G6

Sun, 07 Jul 2019 08:13:25 -0700

Need help replacing glass black on Motorola G6

⟐ Answer accepted July 07, 2019 at 8:13 MST

Motorola Moto G6: Phone wont power up

Sat, 18 Jan 2020 10:34:24 -0700

I dropped my phone and it was fine, until the next morning it wouldn't power up. But when I plug it in the blue indication light comes on. What could be wrong with my phone

⟐ Answered January 18, 2020 at 10:34 MST

Motorola Moto G6: Moto g6 Plus replacement screen and tool kit?

Fri, 29 Mar 2019 03:47:33 -0700

Hi,

I was wondering if anyone from ifixit would be able to advise whether the store has any information regarding supplying this item Moto G5 Plus Screen - Genuine , but for the Motorola Moto G6 Plus (the replacement screen AND tools). I am aware of the recently added parts for the G6 and G6 Play, but unfortunately nothing for the G6 Plus.

⟐ Answered March 29, 2019 at 3:47 MST

Motorola Moto G6: What does the yellow triangle with the exclamation point mean?

Fri, 27 Dec 2024 01:45:05 -0700

What if it is a non removeal battery but the charger works on other devices I have a moot g6 Android

⟐ Answered December 27, 2024 at 1:45 MST

Motorola Moto G6: Wher do I gt the corrct type C charging port replacement 4 my moto G6?

Mon, 11 Sep 2023 08:09:46 -0700

The repair guide for the charging port on the moto g6 xt1925-6 does not list a replacement source. I don’t see where Ifixit lists a source or sells them. What is the part number, and where do I get the correct type C charging port replacement?

⟐ Answer accepted September 11, 2023 at 8:09 MST

Motorola Moto G6: phone wont charge properly when all the way off or when turned on

Sun, 14 Aug 2022 17:09:13 -0700

My Moto g6 wont charge poperly when turned all the way off. It will show the charging icon, then show battery persentage, but then a white light turns on in the upper right hand corner of the front of the phone for about half a second and then it repeats the whole prosess I just described over and over. Also, my phone wont charge at all when im using it. Any ideas about what could be wrong?

⟐ Answered August 14, 2022 at 17:09 MST

Motorola Moto G6: Where can I get a new charging port

Mon, 28 Jun 2021 12:19:20 -0700

My charging port overheated. I can not locate a new one. Data from my phone is lost until I find one. Help!

⟐ Commented June 28, 2021 at 12:19 MST

Motorola Moto G6: 'internal' speaker not working, 'loud' speaker is fine

Sun, 10 Jan 2021 07:23:58 -0700

Hi, when I hold my Motorola G6 to my ear, no sound coming out. I switch on the loud speaker of the mobile phone and it is working fine.

No bluetooth in use, no headphone, etc. all volumes set to max

I have restarted the phone two times and I have checked the settings. Everything seems to be fine.

Do you have any clue, how I could identify the issue?

I am assuming that the speaker you are referring to, is the loudspeaker?

Sincerely Juergen

⟐ Answer accepted January 10, 2021 at 7:23 MST

Motorola Moto G6: How much to fix BACK of phone CRACKED (not the front screen)

Tue, 08 Dec 2020 17:49:57 -0700

My brother cracked the back of the phone and its completely cracked, but not the front, the back. How much is it to repair that? Including shipping and all that?

⟐ Answer accepted December 08, 2020 at 17:49 MST

Motorola Moto G6: Microphone only works with headphone in

Fri, 12 Jun 2020 05:24:49 -0700

When making calls, people cannot hear my voice, though they can hear garbled noises coming through. Having headphones in increases the sound quality to the point where I can be heard and understood, but not as clearly as normal.

I have tried using safe mode and the problem was the same. I visited a Cell Phone Repair shop and they quoted me a total of $215 to replace the microphone, because apparently they would have to also replace the screen to do so… so it was two costs (screen and mic), $149 and $65 (I don’t remember which was which, sorry).

The phone is not worth much more than that, so I am trying to find out how much the microphone itself is worth. I would rather try to fix it myself.

Thanks in advance for any help!

⟐ Answered June 12, 2020 at 5:24 MST

Motorola Moto G6: How to replace the usb type c connector?

Thu, 21 Nov 2019 17:36:50 -0700

I saw the video from a few years ago where Andrew worked with Jessa to replace the USB connector on the Glalaxy S3 but that was a regular USB port

I was wondering if anyone tried to do the same thing with the USB-C type connector

I noticed on the video that it was installed with the soldering iron by soldering the pins to the pad

The problem with the USB-C is that it has 2 rows of pins so there is no access to the inner rows so you can’t use the soldering iron so the hot air needs to be used

The problem I am having is that by the time the solder melts the plastic material that separates the pins starts to melt at a lower temperature so it damages the connector

What is the best way to install this type connector ?

Can this be done with just a hot air station or do I need to preheat it from the bottom maybe ?

⟐ Edited by author November 21, 2019 at 17:36 MST

Motorola Moto G6: Turbo Charger Plug Fell in Water

Mon, 04 Nov 2019 07:13:52 -0700

My Moto G6 turbo charger fell in cup of water. I took it out, stuffed thin toilet paper tissue inside the port to dry it out. Then put a hair dryer in front of it and blew warm air on low for a few minutes. I left it to dry for 8 hrs. and tried to charge my phone with the cable it came with and it didn't charge up my phone. When I switched the cable to attach to an iPad charger (white one about 2 in x 2 in) it charged up my phone. Is my Moto turbo charger damaged permanently, or is there hope it will work again?

⟐ Commented November 04, 2019 at 7:13 MST

Motorola Moto G6: I can only hear sound when I plug earphones in.

Wed, 09 Oct 2019 19:37:06 -0700

My Moto g forge phone only has sound with earphones. There is no external sound. Can this be fixed ?

⟐ Answer edited October 09, 2019 at 19:37 MST