iFixit - Answers With Device "Moto E5 Plus"

Moto E5 Plus: People can't hear me when I answer calls

Tue, 05 Dec 2023 02:39:26 -0700

Whenever I answer a call, they can't hear me? How do I fix it?

⟐ Answered December 05, 2023 at 2:39 MST

Moto E5 Plus: Back needs new adhesive?

Sun, 13 Jun 2021 16:50:35 -0700

When opening the device from the back, do you need new adhesive to reassemble, or could you just use the old one? Thanks.

⟐ Commented June 13, 2021 at 16:50 MST

Moto E5 Plus: My screens minimize & keyboard stops working

Sat, 07 Mar 2020 15:48:49 -0700

My screen keeps minimizing without me touching anything & my keyboard stops as I type. It's annoying. I don't know how to fix this. It took me a while just to type this.

⟐ Answered March 07, 2020 at 15:48 MST

Moto E5 Plus: My sim 1 is not getting network signals but phone is recognizing the s

Fri, 04 Aug 2023 18:03:30 -0700

My sim 1 slot is not getting network

⟐ Answered August 04, 2023 at 18:03 MST

Moto E5 Plus: How to fix charging Base

Mon, 30 May 2022 08:02:27 -0700

How can I fix charging Base

⟐ Answer edited May 30, 2022 at 8:02 MST

Moto E5 Plus: Battery for cell phone

Thu, 20 Jan 2022 18:57:41 -0700

Where can I purchase a new battery for my cell phone?

⟐ Answer accepted January 20, 2022 at 18:57 MST

Moto E5 Plus: Why can't I hear caller

Thu, 06 Jan 2022 01:12:02 -0700

After replacing the screen on my motoE5plus, I can’t hear caller but caller can hear me.

Same if I call out, person called can hear me, but I can’t hear them.

⟐ Answered January 06, 2022 at 1:12 MST

Moto E5 Plus: Motorola e5 plus cricket smartphone when we are talking on the phone

Tue, 01 Jun 2021 22:59:17 -0700

The person I am talking to can't hear anything from me on my motorola e5 plus cricket smartphone 32 gb

⟐ Marked as duplicate June 01, 2021 at 22:59 MST

Moto E5 Plus: My on /off button sunk into the side of the phone

Thu, 08 Apr 2021 09:48:19 -0700

The button was starting to stick and no matter how you pressed it , the phone would not turn on or off. the small strip around the phone is also coming up near the power button. SO I took a pen tip to push on the on button and now it sank into the phone and you no longer see the black rubber covering it but just a small metal looking object. Can this button be pulled out to where it should be.

⟐ Answered April 08, 2021 at 9:48 MST

Moto E5 Plus: My motherboard is causing me problem

Thu, 08 Apr 2021 09:44:19 -0700

I need a new motherboard for my Motorola Moto E5 Plus Model XT1924-8

Type M3572 and I need the right repair kits

⟐ Answered April 08, 2021 at 9:44 MST

Moto E5 Plus: Moto E5 Plus Gmail Replacement

Fri, 06 Mar 2020 03:07:17 -0700

How Do I Replace Gmail Account On Device

⟐ Answered March 06, 2020 at 3:07 MST

Moto E5 Plus: fixed screen but no one can hear me when I answer

Sat, 21 Dec 2019 06:37:47 -0700

so I broke my screen and we fixed it but one of the two tiny black wires got snipped, what are these wires for? everything seems to work fine on the phone other than no one can hear me when I answer. could those wires be why ?

⟐ Answered December 21, 2019 at 6:37 MST

Moto E5 Plus: Screen is black but the phone is still functioning

Sat, 07 Sep 2019 08:29:14 -0700

So, my Moto E5 Plus was working fine until today, I was on my laptop and went to check something on it and the screen was completely black, nothing I did would make it turn back on. At first I assumed the phone just “gave up” but after charging it for awhile I was able to get a small response out of it, if I hold down the power button the phone vibrates like the power menu just came up. If I hold down volume down and power I can even get the phone to take a screenshot, it makes the sound and vibrates. Throughout all of this the screen stays completely black, no response. Do any of you know what might’ve caused this? I don’t remember dropping my phone or anything. And past that, how would I even go about fixing this? The phone’s not dead, the screen just stopped working for some reason.

⟐ Answered September 07, 2019 at 8:29 MST

Moto E5 Plus: completely broke, I NEED HELP!

Mon, 15 Jul 2019 19:28:05 -0700

Ok so my back doesn’t come off and I looked at a lot of videos and searched all over google but nothing seems to be working I need help and now my screen is turning colors my phone is completely broke its still turns on but my left side isn’t working I even tried this this where I hold my down volume button and my power button to open up my Motorola and still nothing need help to fix my phone PLEASEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

⟐ Commented July 15, 2019 at 19:28 MST

Moto E5 Plus: Broken screen and cable connected to the back cover

Wed, 03 Jul 2019 06:41:47 -0700

I Was trying to replace the broken screen on my new moto e5 plus when I dropped the phone and the flex cable connected to the back cover ripped in half. Can that cable be purchased and repaired?

⟐ Answered July 03, 2019 at 6:41 MST

Moto E5 Plus: My Moto E5+ is stuck on bootloop, Is it Water Dmg OR bad Battery?

Tue, 02 Aug 2022 16:59:40 -0700

So I purchased this E5+ new in 2018, its been great (mostly).

A few days ago my phone got stuck on bootloop. It makes a ton of sense if the battery has just failed after all this time & use but its also possible that it was water damaged the day before as it was on a table with a sweating water bottle. When I lifted it up there was water on the back of the case but NOT inside as far as could tell. I even put a little suction on the charge port and mic openings, seemed fine. It even worked fine the rest of that day, for several hours.

How do I diagnose whether its water dmg or bad battery?

Do phones still come with that sticker inside that tells you if it got wet?

Please help.

Moto E5 Plus: Audio and sim issues

Thu, 08 Apr 2021 07:22:26 -0700

hi, i have a moto e5 plus, the issue with this phone is that

1: the audio output of the jack, the left side to be precise, is in complete static, i only hear static and my earphone warms up due to this, is there a way to replace the audio jack ic so the audio can be heard normaly?

2: the phone is supposed to have dual sim and i see the 2 slots but only one slot has the sim pins, is there a way to add the second sim slot pins to enable dual sim?

3: also, the phone details say that it includes a gyroscope but i did some tests and it doesn’t have it, i searched various types of gyroscope ic’s and found one very similar to it between the dual sim slot and the camera. is there a way to solder the ic to the phone?

⟐ Edited by author April 08, 2021 at 7:22 MST