iFixit - Answers With Device "Microsoft Tablet"

Microsoft Surface Pro: at start shows -surface then turn to black screen

Thu, 12 Mar 2026 04:43:47 -0700

Hello

I have a [problem with surface pro at pwer on it shows -surface- then black screen shows up I can not do anythin more is any way to reset to original set up?

⟐ Answered March 12, 2026 at 4:43 MST

Microsoft Surface 9: Is this the right solution?

Sat, 28 Feb 2026 06:24:29 -0700

Hello, I think I need to buy a Surface Pro 9 kickstand replacement but I'm not 100 % sure.

This is the issue: https://drive.google.com/file/d/13CRHgkl...

I want to know if by buying this product: Surface Pro 9 Kickstand - Genuine I can solve it.

Thanks in advance!

Microsoft Surface Pro: On the Surface pro 11 how do I replace the hinges

Fri, 20 Feb 2026 05:25:36 -0700

The hinges on my surface pro 11 have come out of place is there an easy way to replace them without having to take apart the whole device

Microsoft Surface Pro 11: Replacement Screw for SSD

Wed, 18 Feb 2026 03:35:48 -0700

Does anyone know if I can get a replacement screw for a Surface Pro 11 for the SSD slot? I know it's not a standard screw and is specially made for these

I found this, but it doesn't say if the SSD scew is included. Surface Pro 11 OLED Consumables Kit - Genuine

Thanks

⟐ Answered February 18, 2026 at 3:35 MST

Microsoft Surface Pro 7: Replacement Kick Stand Screws

Tue, 17 Feb 2026 18:00:23 -0700

Where can I purchase replacement (T3) screws for my MS Surface Pro kickstand?

Microsoft Surface Pro 7: Login Screen is coming in black

Mon, 09 Feb 2026 15:58:41 -0700

My job has this Surface Pro 7 and I turned it on earlier and it worked just fine, got logged in and everything. Now when I try to turn it on again I encounter the same problem everyone else has when they try to use this Surface. It starts up with the windows logo then loads into a black screen and plays the start up noise. I cannot get it to show me the login page at all. If I hold the power button while its on it brings a page that says slide down to turn the Surface Pro off.

I reset the thing and it pulled up the bios screen and everything so its clear that Windows and screen are working besides this one hiccup on the login. I just connected a mouse to it and the mouse even shows up. So for some reason its just not loading up the login page from the looks of it.

⟐ Edited by author February 09, 2026 at 15:58 MST

Microsoft Surface 9: Disassembled my surface, how do I fix my screen?

Mon, 02 Feb 2026 22:39:40 -0700

I was tinkering with my surface, and then put everything back in place, but just as I turned it on after putting the screen back it has large digital tears. My screen doesn’t seem to have any physical cracks or damage on both the front and back. What do I do?

Also, I recently ordered the adhesive for it so I can glue it back together, I’m waiting for it to arrive

⟐ Commented February 02, 2026 at 22:39 MST

Microsoft Surface Pro 7: Do you undertake repair work?

Mon, 02 Feb 2026 16:36:18 -0700

I have a Surface Pro 7 that cant boot, not even logo. I also have a motherboard purchased online for replacement. I do not know if it works either. Do you undertake repair work to make my machine boot?

⟐ Answered February 02, 2026 at 16:36 MST

Microsoft Surface: charger light flashes and surface wont charge

Sun, 01 Feb 2026 05:54:22 -0700

I was using my surface and it got the low battery notification so I went to get a charger and when I plugged it in the light on the charger flickered and surface didn't charge. The problem isn't the charger (I tested it at Microsoft store). I then ordered a new power plug and opened surface and installed the new one. When I tested it again, it still didn't work. I have tried disconnecting the battery, still nothing. If anyone has any idea what the problem could be, help would be very much appreciated.

⟐ Commented February 01, 2026 at 5:54 MST

Microsoft Surface Pro 8: FPC flex cable, Microsoft Surface Pro Signature

Wed, 21 Jan 2026 09:00:05 -0700

My Microsoft Surface Pro Signature keyboard suddenly stopped working, I tried several software solutions and nothing worked. Then I proceeded to disassemble the keyboard, and I found that the internal flex cable was damaged, as it had very small tracks, it was impossible for me to reattach them, and I ended up damaging the flex cable even more. Integrated in this flex are the backlight tracks, signal tracks and the tracks that power the wireless charging of the slim pen 2. The flex cable that connects the detachable keyboard to the tablet is broken, therefore the keyboard stopped working completely and it also does not charge the wireless pen. I uncovered it completely, and the flex is completely separated from the base of the external connector of the keyboard that is inserted into the tablet. I would like to know where I can get the schematics for this connector, know how the flex is connected to the connector pins, how the keyboard backlight is connected and how it is connected to the keyboard motherboard. or if anyone knows the function of the 6 pins of the connector, or if they could help me with some other solution. Please The FPC cable contains the following numbering: "MFS M1110070-012"

⟐ Answer edited January 21, 2026 at 9:00 MST

Microsoft Surface Pro 8: Reuse Microsoft Surface Pro 8 keyboard?

Wed, 21 Jan 2026 08:38:49 -0700

I found this keyboard in an e-waste bin. I believe it's from a Microsoft Surface Pro 8 or 9. Visually it's identical to this: https://www.microsoft.com/en-us/d/surfac.... The model number is 1864. But I don't have the laptop that came with it.

The connector has 6 contacts. I suspect it's a USB HID interface, although the touchpad could be I2C. Before cutting it open (which is destructive), I wonder if anyone has some info on the pinout of this keyboard? Thanks.

⟐ Answer edited January 21, 2026 at 8:38 MST

Surface Slim Pen 2: How do I get my pen to work/charge?

Mon, 19 Jan 2026 14:46:45 -0700

After not having used my pen for a while and having it sitting in the charging tray of my Signature Keyboard on my Surface Pro 8, it doesn't seem to work anymore. It's not lighting up when the pen is placed in the tray like it used to. What can I try?

I've run Surface Diagnostic Kit which doesn't test for the pen though, and it doesn't indicate something being wrong with the keyboard. Is there a way to check if the keyboard is not charging it anymore?

Microsoft Surface Pro 4: Screen replacement of Surface Pro 4 with a Surface Pro 5 screen

Sun, 18 Jan 2026 05:26:34 -0700

Receive surface 5 screen, received cable x00341z2yr to attach new screen to pro 4. I transferred the Surface 4 digitizer board to the new screen. Machine turns on ok and screen comes on fine. I still do not have screen touch or use of pen. I have ordered a new digitizer board and will try it for correction of touch screen. Other suggestions for repair of problem would be appreciated.

⟐ Answered January 18, 2026 at 5:26 MST

Microsoft Surface Pro 4: Touch screen won't work after screen replacment

Sun, 18 Jan 2026 05:21:01 -0700

I just replaced the screen on my surface pro 4 and everything went smoothly except when I booted it up. It worked fine it showed the display but the touch screen wouldn't work. I've tried disabling the touch from device manager but it wouldn't work.

⟐ Answered January 18, 2026 at 5:21 MST

Microsoft Surface Pro 4: surface pro 4 battery replacement

Mon, 05 Jan 2026 20:28:33 -0700

Do all model of Surface pro4 use the same battery because I am not sure if would order a correct one?

⟐ Answered January 05, 2026 at 20:28 MST

Microsoft Surface 9: My surface is stuck on logo

Wed, 31 Dec 2025 12:36:59 -0700

My surface pro got an upgrade, then when it finished, it said that I can't login to my device via face ID or my PIN. Only password, i had forgotten my password because I barely used it, and i didn't have it written anywhere else. I know this is my mistake. I tried a few things, didn't work. I went to troubleshoot page and tried a few things to perhaps restart my device completely so I can open my surface, this was done by I think holding the power button down (it's been a week so my memory is not the best). Then it no longer started showing the troubleshoot screen, and instead showed just the logo. So now i can turn off and on my surface and can't go beyond the window logo point. I tried doing a usb recovery to reboot it, it wouldn't work. I tried usb c directly plugged into the surface and usb a plugged into an adaptor. I made sure usb recovery drive checked off all that was in the microsoft support website on how to create a usb recovery drive. I'm stuck on what I should do, and how I can get this fixed? I bought my surface off of facebook market months ago (about 5 months ago), and it was working well. It was bought new and barely used as well, so it's not old. It's in a good condition. I'm also in Canada ON, and I'm not sure how I can contact microsoft directly for help, if someone knows please let me know. I've went to a few repair shops already such as Best Buy Geek Squad, and all of them said they don't work with surface pro. I would love some guidance on what I should do to fix this problem.

Microsoft Surface Pro 7: Replaced my screen on wife's SP7 but now mic isn't working!

Thu, 11 Dec 2025 22:42:22 -0700

Hi - I had to replace my wife's screen for this device. Its very challenging but your guide was really useful! I was finally in the position to put the screen back on with adhesive but did a final test (I replaced the screen and as instructed damaged the wifi antenna so purchased a replacement of that too).

But now - the microphone(s) aren't working! Windows picks up the device but zero sound input. Any ideas or tips on this issue? I have seen the microphone cables for sale but not sure that will fix my issue.

Any help much appreciated!

Hi all - I figured it out. When I replaced the wifi areial part I did not re-connect the two microphone sensors - they are super small so I missed them.

If anyone else has the same issue feel free to reach out!

⟐ Commented December 11, 2025 at 22:42 MST

Microsoft Surface Pro 8: Replacement speaker mesh and screen adhesive strips

Wed, 03 Dec 2025 16:54:05 -0700

I've read the service guide and watched the video. Part of the replacement of the screen on the Surface Pro 8 is to replace the speaker mesh and the adhesive that bonds the screen to the unit. I can't find these anywhere (I can find them for Pro 7 and earlier models, but not Pro 8). Have you seen it? Does the mesh have to be replaced or can it be reused? Can I use simple double-sided tape meant for LCD screens and just put it in the general areas where the full strips shown in the video/service guide go?

These are the pictures from the service guide showing the adhesive and speaker mesh.

⟐ Commented December 03, 2025 at 16:54 MST

Microsoft Surface Pro 5: Surface Pro 5 3rd touch failure. Screen replacement didn't fix the los

Sun, 30 Nov 2025 14:33:44 -0700

Hello everyone!

I am so lost and really don't know what to do anymore. My customers Surface Pro 5 has lost it's touch function after a windows 10 update. Also there is no touch input within the UEFI bios.

Since I am a technician, I installed a known good tester display with new cables and a working touch board. Nothing.

Got a new display from AliExpress with a new touch controller, it worked until the first reboot. Aaaaand it's gone.

I did check the AliExpress display on a tester surface pro 5 and it worked prior to installing it on my customers device.

After I installed it on my customers SP5 it no longer worked.

I feel like this surface pro 5 has a habit of frying display touch controllers. Checked the board for any heat spots or water damage but there is nothing.

All the voltages are fine and no capacitors or resistors are bad.

So what the hell is going on here? Do you guys have any idea what the issue could be?

Reinstalled everything as well btw and tried win 11 with no luck.

Had a similar issue with my personal Surface Pro 5 and had to replace the motherboard.

This is how ever a 1TB i7 board and it would a shame to trash it.

Best regards

⟐ Commented November 30, 2025 at 14:33 MST

Microsoft Surface Go 4: Waht is the part number for the UK surface go 4 kb

Thu, 20 Nov 2025 08:04:56 -0700

What is the part number for the UK surface go 4 kb

⟐ Commented November 20, 2025 at 8:04 MST