iFixit - Answers With Device "Microsoft Surface Pro 2"

Microsoft Surface Pro 2: Do I need both the screen and the digitizer?

Mon, 14 Jan 2019 12:33:53 -0700

I was getting random ghost touches on my Surface Pro 2 screen, and I was told the screen needed replacement. I managed to get it open, but apparently the screen and the digitizer are sold separately. Do I need to replace both, and if not, which one? And most importantly, how do I get the two apart?? Bottom line: it might not be worth the effort to save a few $ by reusing one or the other, but I can’t help trying.

Microsoft Surface Pro 2: My surface will turn on but is frozen

Tue, 22 May 2018 11:10:30 -0700

it turns on and display screen shows fine but when i touch it its frozen and wont do anything, when i attach the keybord it goes to a blank screen. ive had it for 5 yrs.

what can i do to fix it?

Microsoft Surface Pro 2: Damaged the 5 volt supply to the usb connector

Fri, 02 Mar 2018 06:38:44 -0700

Where could i find the Usb controller ic on the mainboard

of my Microsoft Surface pro 2?

I damaged the 5 volt supply to the usb connector!

Microsoft Surface Pro 2: LCD does not work correctly after replacement (no backlight)

Sat, 03 Feb 2018 15:52:33 -0700

Hi, I changed my surface pro 2 lcd screen, and after the replacement, the backlight didn't work, I can see the login screen dimmed in it.

I bought the lcd flex cable in case it was broken, I have tried 3 different cables, and two different lcd screens, and neither of those work.

I don't see any damage around the connectors on the board, and can't figure out what is the problem here.

Any ideas?

Edit:

I connected it to a external screen and the surface screen appears in the device manager as Digital Flat Panel (1024x768 60Hz)

⟐ Edited by author February 03, 2018 at 15:52 MST

Microsoft Surface Pro 2: New charger - Surface still won't charge or turn on.

Sat, 11 Nov 2017 03:45:15 -0700

My surface pro started giving "connected, not charging" error a few days back. When I'd lower the brightness or plug back in the charger a few times it would start charging again so I thought it would be charger problem. I ordered a new 12V 5W charger which was to arrive in 3 days.

During these 3 days while using the old charger it would keep giving the error until it stopped detecting charger, but when i connected the charger upside down it would detect the charger.

Last night (1 day before new charger arrived) my WiFi icons were removed and it won't connect to internet. And it detected charger but didn't charge at all. I tried the following solutions:

1. Pressed power for 10 seconds then plugged in charger, it charged for a while but stopped again.

2. Pressed vol up + power for 15 secs and turn on. It didn't charge and stopped detecting charger.

I eventually thought the charger has failed. But today as I received new charger it won't detect it as well, no indicator light or whatsoever (I'm not sure this new charger has indicator light or something).

I've tried to:

1. Clean and wipe the connector pins of both surface and the charger with wet tissues. Didn't work.

2. Kept it plugged in and pressed power button for 10 secs. Didn't work.

Things I noticed:

1. Since the battery is all dead. I see a battery icon in a circle when I press power button. But that doesn't come anymore.

2. I can feel the static electric buzz on my fingers if I touch the back of surface like there's electricity flowing. But its not charging.

Any solution might be helpful.

Microsoft Surface Pro 2: I turned on MS Surface Pro 2 while replacing the screen, black displa

Fri, 23 Dec 2016 21:03:43 -0700

I accidentally turned on a Microsoft Surface Pro 2 while replacing the screen, now I get a black screen with back light. Does anyone know what chip to replace?

Thanks

⟐ Commented December 23, 2016 at 21:03 MST

Microsoft Surface Pro 2: Where can I buy a new Surface Pro 2 power swith

Thu, 29 Dec 2016 23:55:46 -0700

The power switch of my Surface Pro 2 is broken. Does anyone know where can I purchase a new one?

⟐ Edited December 29, 2016 at 23:55 MST

Microsoft Surface Pro 2: Surface Pro 2 wont charge

Thu, 29 Dec 2016 23:13:18 -0700

I have replaced the charger on my surface pro 2 and still wont charge and the thing is dead and wont turn on.

⟐ Edited December 29, 2016 at 23:13 MST

Microsoft Surface Pro 2: New Kickstand or new Hinges?

Tue, 20 Sep 2016 08:28:37 -0700

Is there a replacement kickstand for the Surface Pro 2? New Hinges might also work. I am only finding a kickstand for the Surface RT.

Thanks. My device is no longer under warranty.

Microsoft Surface Pro 2: My Surface Pro 2 didn't reset or reinstall OS

Mon, 08 Aug 2016 18:46:26 -0700

Hi, I am trying to update my windows on my surface pro 2 but after few hours I saw a black skin is stuck. Then I restart my surface and after that it will show a bios information on a black screen and I have 5 option. They are

Trusted Platform Module (TPM)

Secure Boot Control

Install Default Secure Boot Keys

Delete All Secure Boot Keys

Exit Setup

I am tryig to solve this problem from google search but I failed. Then I tried to make a recovery USB and after that I try to boot the device and I was success. But After that If I try to refresh or reset this PC but it does not work for me. Show some error like The drive where windows is installed is locked or unable to reset your PC. A required drive partition is missing.

How to solve it?

Microsoft Surface Pro 2: Capacitive Touchscreen affected when charging

Thu, 30 Jun 2016 08:15:13 -0700

My capacitive touchscreen keeps having ghost touches when the surface is charging and I touch the screen. Meaning like when I touch the screen with 1 finger, instead of just 1 touch detected, there are additional ghost touches on the screen as well. This only happens when I'm charging my Surface.

I was using my Surface fine but then one day my charger's wire frayed so badly that I needed to replace it. I first replaced it with some China made non official Surface charger, that's when I started getting all these ghost touches issue. I went back to exchange the charger for an official Microsoft Surface charger but it is the same problem still exist.

Is it a touchscreen issue or a grounding issue with the Surface or the charger issue? What do I need to try replacing?

⟐ Edited by author June 30, 2016 at 8:15 MST

Microsoft Surface Pro 2: Can I use micro sd as main drive?

Sat, 05 Mar 2016 09:33:28 -0700

My ssd is apparently dead and it doesn't look like replacing it will be a viable option. Can I use my micro SD slot as the boot and storage drive for this device? If so, How would I go about setting that up?

Microsoft Surface Pro 2: Screen won't turn on

Wed, 24 Feb 2016 13:20:00 -0700

I tried to turn on my tablet and the screen is black. I tried to hold the power button down for 30seconds & turn on, no luck. Tried to hold the power button and the volume up simultaneously for 15 seconds & turn on, no luck. I tried to then push the power button down three times back to back, no luck. I push the Windows home screen button on the bottom and feel the touch screen working but the screen stays black. Anyone no what else I can try?

Microsoft Surface Pro 2: Screen Problem that got oily after spraying it with universal degrease

Thu, 19 Nov 2015 01:51:44 -0700

Greetings,

My surface pro 2 has a fan problem, it has ridiculously bad noise so I tried to use Universal Degreaser for cleaning the fan without opening it, unfortunately the oil containing in spray got behind the screen, should I open the surface and change the screen ? or can I clean the oil away in other ways?

I can send a picture of the screen if you needed .

best regards Meroojan

⟐ Edited November 19, 2015 at 1:51 MST

Microsoft Surface Pro 2: Why wont it let me connect to itunes

Fri, 02 Oct 2015 18:34:42 -0700

My iPod has been disabled twice but my uncles have fixed it . But this time even though I tried everything i saw It won't connect to iTunes

Microsoft Surface Pro 2: Surface Pro 2 touchscreen revisions?

Thu, 09 Apr 2015 22:21:28 -0700

I recently got a surface pro 2 that had a broken screen, the touchscreen revision shows v1.5, as far as I am aware only v1.3 is available? will it work if I put a v1.3 on my unit?