iFixit - Answers With Device "Microsoft Surface 2"

Microsoft Surface 2: (Plugged in, Not Charging) Error. Help?

Tue, 28 Nov 2023 06:24:39 -0700

I just bought a surface 2 last night and there is an issue, I plug in the power cable, but when I see the battery indicator, it shows "plugged in, not charging". The tablet turns off if I unplug the power cable..

I've tried the following workarounds that I found online:

1) shut down the tablet, unplug the power cable and leave it for few minutes, plug in back the power cable and let it charge for few minutes, turn it on.

2) shut down the tablet, press volume up + power button for 10 seconds, leave it charging for few minutes, turn it on.

3) Performed a full system recovery.

But sadly these didn't help. I would like to ask is there any other workaround I can try?

I have tried multiple outlets as well as multiple chargers.

Thank you.

⟐ Commented November 28, 2023 at 6:24 MST

Microsoft Surface 2: Can I replace the hard drive?

Wed, 18 Oct 2017 12:33:45 -0700

I was wondering if the hard drive is replaceable on the surface 2 or is it attached to the motherboard. Thanks!

⟐ Commented October 18, 2017 at 12:33 MST

Microsoft Surface 2: Change Battery Microsoft Surface 2

Sat, 02 Mar 2019 04:20:39 -0700

How do I replace the Microsoft Surface 2 battery?

What material should I use to assemble the screen with the back cover?

⟐ Answer deleted March 02, 2019 at 4:20 MST

Microsoft Surface 2: Phantom Touches After Screen Replacement

Mon, 04 May 2015 20:56:36 -0700

I purchased it from Ebay. The seller had replaced the screen and now it has developed phantom touches until you disable the touch screen in the device manager.

⟐ Answered May 04, 2015 at 20:56 MST

Microsoft Surface 2: I need surface 2 Touch digitizer controller board.

Sat, 09 May 2015 14:53:45 -0700

Do you have surface 2 touch controller board?? If you have please inform me.

⟐ Edited May 09, 2015 at 14:53 MST

Microsoft Surface 2: Digitizer and LCD Screen interface PCB

Thu, 14 Jan 2016 20:23:13 -0700

Can anyone help with parts for Surface RT2. I need the digitizer and LCD screen interface board. the one that screws onto back of LCD panel.

⟐ Commented January 14, 2016 at 20:23 MST

Microsoft Surface 2: surface kickstand scew missing

Wed, 02 Mar 2016 15:37:55 -0700

Do you have a surface rt kickstand screw?

⟐ Answered March 02, 2016 at 15:37 MST

Microsoft Surface 2: Touchscreen not working after LCD and digitizer replacement

Tue, 20 Oct 2015 19:22:23 -0700

After replacing the LCD and glass the touchscreen does not respond at all even though the LCD works perfectly. I have double checked all the cables and they are firmly seated but I have not added any glue between the LCD and glass. Is the glue necessary for touch to function, did I just get a bad part, or is there another problem?

Microsoft Surface 2: Why is my Microsoft Surface 2 overheating?

Thu, 30 Jun 2016 05:19:35 -0700

I have tried letting the Surface 2 cool but as soon as I turn it back on, the device gets too hot and shuts down.

⟐ Commented June 30, 2016 at 5:19 MST

Microsoft Surface 2: Double sided tape for Microsoft Surface 2

Fri, 02 Dec 2016 08:04:45 -0700

What type should I use double-sided tape to paste the screen?

Which of these do you recommend double-sided adhesive tapes for the display?

https://2mtech.it/ricambi-smartphone-e-t...

⟐ Answered December 02, 2016 at 8:04 MST

Microsoft Surface 2: The on switch button functions just sometimes

Thu, 04 Jul 2019 05:01:03 -0700

the switcher for the power don´t function. Is it possible to remove it. And where can I buy it.

⟐ Answer accepted July 04, 2019 at 5:01 MST

Microsoft Surface 2: Can't boot from USB recovery drive

Tue, 20 Mar 2018 23:52:08 -0700

Hello all.

I'm trying to help a friend with a Surface 2. Originally the issue he was having was that it would not power on even when plugged in. For some reason that started working fine and he was able to use it. It had sat idle for some time so he decided to catch up on Windows updates of which there were a fair amount. In the morning when he turned the Surface on he gets the Surface logo, then the spinning circle as if it's about to load but what he ends up with is a black screen. And ever so often. the system tray icon for wifi flashes a little but it's over on the left side of the screen and not at the bottom but a little higher up. Once in a while he gets a cursor with a spinning circle that disappears rather quickly. He has no important data so I downloaded the recovery image for this model from Microsoft and followed their instructions to create a USB recovery key so I could just restore it back to square one. I formatted the drive for FAT32 as they said. I follow their instructions to boot from the flash drive but it never does. I just keep getting the same black desktop and occasional flashing icon. The system had 8.1 on it still.

Does anyone have any thoughts or suggestions?

Thanks!

Fernando

⟐ Commented March 20, 2018 at 23:52 MST

Microsoft Surface 2: How can I reset my tablet?

Tue, 15 Aug 2017 23:01:05 -0700

Whenever I try to refresh or reinstall Windows, it says “Insert media. Some files are missing. Your Windows installation or recovery media will provide these files.”

Then the only option I'm given is to cancel. Is there a way to reinstall Windows anyways? Or is there a way to get these missing files back on my computer?

⟐ Answer accepted August 15, 2017 at 23:01 MST

Microsoft Surface 2: My tablet doesn't start

Wed, 24 May 2017 00:08:57 -0700

Hi,

I have a surface 2 since 3 years but today i can't start it.

I have connect with charger but always no response.

The light of the cable is on.

Nobody can repair it i hope you can help me.

Friendly,

PS: sorry for my english it's not my natural language.

⟐ Commented May 24, 2017 at 0:08 MST

Microsoft Surface 2: Adhesive for re-attaching the screen

Mon, 29 Jan 2018 03:16:26 -0700

The screen of my Microsoft Surface 2 has started to to become detached. What type of adhesive should I use a nd what procedure should I follow to re-attach it?

dimtim

⟐ Answer edited January 29, 2018 at 3:16 MST

Microsoft Surface 2: My surface 2 has a boot loop

Tue, 05 Sep 2023 05:35:41 -0700

Surface 2 has a boot loop boring from recovery drive doesn’t work

Microsoft Surface 2: Why will my surface 2 charge but not turn on

Wed, 08 Jul 2020 18:20:01 -0700

I have a surface 2 that charges but won't turn on. I've tried all the troubleshooting steps provided by Microsoft and they didn't work. What else can I do without having to open it up

Microsoft Surface 2: Touchscreen not functioning is this a hardware or software issue?

Sat, 05 Jan 2019 09:01:04 -0700

I purchased a Microsoft surface 2 used and touchscreen is non functional. I have looked all over and really can’t find a good response for this. The device is up to date and I have reloaded the OS/ drained the battery/ adjusted the device manager etc. Before I buy a new screen and digitizer has anyone ever really found a fix for this? Microsoft was no help.

⟐ Edited by author January 05, 2019 at 9:01 MST

Microsoft Surface 2: Not charging via charging port

Sat, 08 Sep 2018 09:50:30 -0700

Tried other charging cables and sockets. Device not charging.

Microsoft Surface 2: Surface 2: Home button not springing back in position.

Fri, 19 Jan 2018 11:28:33 -0700

As the title states, the home button on my surface 2 is jammed and won't spring back.

I performed a battery replacement which required me to remove the motherboard, and after replacing everything back in its original spot the home button refuses to be springy.

Taking a closer look at it, it only has a plastic piece between the button and the switch. I see no sort of spring mechanism, and I don't have any spare pieces laying around.

Am I missing something? How do I fix this?