iFixit - Answers With Device "Microsoft Mouse"

Microsoft Sculpt Comfort Bluetooth Mouse: cursor no longer appears on monitor screen

Wed, 10 Sep 2025 13:40:16 -0700

I dropped the mouse and it no longer appears on monitor screen. Batteries are good. What went wrong? Can it be repaired?

Microsoft Wireless Mobile Mouse 1850: Why is the scroll not working

Thu, 19 Sep 2024 11:18:00 -0700

Whenever i use the scroll on the mouse in either goes up or down by then stopeps working and randomly up or down, how to fix.

Microsoft Mouse: Bad click switch on mouse. Need part.

Tue, 26 Dec 2023 02:51:27 -0700

Do you have replacement click switch for your Microsoft mouse?

⟐ Commented December 26, 2023 at 2:51 MST

Microsoft Wireless Laser Mouse 6000 and 5000: right click does not operate

Tue, 26 Dec 2023 02:16:57 -0700

MS 5000 mouse.

Right click does not operate.

Was operating fine and then for a day or so required extra pressure.

And then stopped altogether.

⟐ Commented December 26, 2023 at 2:16 MST

Microsoft Wireless Laser Mouse 6000 and 5000: Microsoft Wireless Laser Mouse 6000v2.0

Tue, 24 Oct 2023 13:29:14 -0700

Can the rubber "tire" on the wheel be replaced?

⟐ Answer accepted October 24, 2023 at 13:29 MST

Microsoft Wireless Laser Mouse 6000 and 5000: Wireless devices (keyboards and mice) and lost usb dongles...

Wed, 16 Aug 2023 18:01:56 -0700

Hi:

I (and perhaps you) have encountered many situations in which wireless devices requiring a usb transceiver are missing their transceiver. People seem to lose them or throw them away, or leave them in ports when they pass on their laptops and PCs. Such devices are completely unusable without their specific transceiver. The transceivers alone are either 'unobtanium' or ludicrously expensive to buy. Question: Would it be possible to read/decipher the signal used and replicate it using a cheap 'generic' usb dongle as a substitute? Just spitballing here...for you inventive types this could be a nice little moneymaker.

⟐ Commented August 16, 2023 at 18:01 MST

Microsoft Wireless Laser Mouse 6000 and 5000: How find and re-pair aftermarket USB transceiver for an MS 5000 mouse?

Wed, 16 Aug 2023 16:38:58 -0700

MS 5000 mouse transceiver lost. With no replacement available from Microsoft there has got to be hundreds if not thousands of these laying around in desk drawers. I'm an electronics technician, not an EE. Why has no one programmed a PIC or similar to put this equipment back in service.

⟐ Commented August 16, 2023 at 16:38 MST

Microsoft Wireless Laser Mouse 6000 and 5000: Why is this mouse always hard to clean?

Wed, 29 Mar 2023 07:09:52 -0700

I like to use this mouse, but no matter how well I clean the outside cover, it is always gummy and sticky, even though my hands are clean! I use soap, oil or whatever to remove the gummy, sticky feeling on the cover (the black area on both sides of gray area) and still it feels sticky to the touch! I hate that feeling, because nothing keeps it smooth in texture.

How or what do I use to have a clean, yet not sticky feeling to the touch? help!

⟐ Commented March 29, 2023 at 7:09 MST

Microsoft Wireless Mobile Mouse 4000: Wireless mobile mouse 4000

Sun, 29 Jan 2023 17:35:52 -0700

My Microsoft wireless mobile 4000 stop working. The mouse arrow as stuck too screen .How do I fix it ?

⟐ Commented January 29, 2023 at 17:35 MST

Microsoft Sculpt Comfort Bluetooth Mouse: Mouse is not moving on the Screen

Mon, 14 Nov 2022 00:49:27 -0700

I put new batteries in mouse, Blue light is on along with Green light but mouse does not move on screen???

⟐ Answered November 14, 2022 at 0:49 MST

Microsoft Surface Dial: which optical sensor does it use?

Thu, 04 Aug 2022 09:00:46 -0700

Microsoft Surface Dial mounts an optical sensor for reading the rotation angle.
Which optical sensor does it use? there is no reference in the teardown guide.

Microsoft Surface Dial: Microsoft surface book 3 power panel on top found two cracks

Wed, 14 Jul 2021 21:09:09 -0700

Dear sir, I have been using Microsoft surface book 3 for the last 7 months, and it’s still in warranty, but I found some cracks on the top close to the power panel.

Being an Aerospace engineer in my opinion these creaks were found due to stress because of load impact. that is a drawback of this machine.

Without removing the LCD screen, it is possible that it could be changed and fit a new panel because I don’t want to remove the complete LCD.

Do you have an idea regarding the replacement of the system with a new one because my system is on a warranty?

Thanks

⟐ Answer accepted July 14, 2021 at 21:09 MST

Microsoft Wireless Mobile Mouse 4000: Repair Estimate for Broken Mouse

Sat, 27 Feb 2021 22:55:48 -0700

Can you provide me with a repair estimate for my broken Microsoft Mouse? Thank you.

⟐ Answered February 27, 2021 at 22:55 MST

Microsoft Wireless Laser Mouse 6000: Where are the screw locations for disassembly?

Thu, 19 Nov 2020 01:21:50 -0700

I am having a hard time finding all the screws to disassemble the mouse. I have located three on the exterior of the mouse unable to disconnect the shell from the body.

I have tried to use a micro screwdriver to try and pry apart the shell but in the attempts, feel that It will break if I try any harder.

I have tried to research online and through youtube even. no one has this model to show.Can anyone help me out?

⟐ Comment deleted November 19, 2020 at 1:21 MST

Microsoft Wireless Laser Mouse 6000 and 5000: red optical laser doesnt work\

Tue, 18 Aug 2020 05:59:03 -0700

all buttons work but the laser in the bottom doesn't work

Microsoft Surface Dial: Microsoft Surface 3, 4, 5

Sun, 10 Nov 2019 04:30:56 -0700

i get a lot of calls to surface screen repairs. I understand the high risk of breaking screen and the repair rating being very low, but does ifixit have screens and are there repair techs pushing ahead regardless?

there is someone in my hometown here who is proving screen replacement for surface.

Microsoft Mouse: Microsoft laser mouse (has wire) stops working after a while.

Thu, 05 Sep 2019 18:12:57 -0700

This mouse worked well for a long time and suddenly it would stop working. After unplugging for a long time or rebooting the computer it would work again. I tried it on a different computer and it did the same thing. It was working for 2 days and then stopped working. After the Microsoft laser/optical mouse stopped working I plugged in the track ball mouse I usually use with this laptop it was not working either. It always works so it appears to be a driver issue possibly. The touch pad on the laptop still works. These both use a USB connection. Looking at the device and driver information through control panel it says everything if working. I am 95% confident that if I reboot the computer both of them will work again.

⟐ Answered September 05, 2019 at 18:12 MST

Microsoft Sculpt Comfort Bluetooth Mouse: Why my mouse is missing sometimes and get back without any reason?

Thu, 05 Sep 2019 10:49:26 -0700

I’m using the mouse and suddenly it’s missing and after few seconds/minutes I got it back without any reason. First I changed the battery but seems to be another problem. I check a wired USB mouse and there is no problem. Can it be a Bluetooth problem? How to check and fit it?

⟐ Answered September 05, 2019 at 10:49 MST

Microsoft Mouse: Replacement of damaged cord possible

Tue, 17 Feb 2026 08:14:32 -0700

I have a microsoft trackball explorer and really like to get the damaged cord fixed as I loved this mouse , is it possible ?

⟐ Edited February 17, 2026 at 8:14 MST

Microsoft Wireless Mobile Mouse 4000: Microsoft 4000 Wireless Mouse-Replacement Parts

Tue, 07 May 2019 07:31:52 -0700

Where can I purchase replacement parts for the Microsoft 4000 wireless mouse (Model # 1383)? Specifically the scroll wheel rubber/slicone “gasket”.