iFixit - Answers With Device "MP3 Player"

Microsoft Zune 30 GB: Zune goes to a light grey screen after Zune logo when booting

Sat, 28 Mar 2026 15:39:29 -0700

So my dad found has other old Zune and it’s works and I just restarted it and it went to a grey screen after the Zune logo I don’t here any hard drive falling sounds is it a software glitch? And I promised my brother to not open it up

⟐ Commented March 28, 2026 at 15:39 MST

Whisker mp3 player te: Can’t get passed the boot up screen

Thu, 26 Mar 2026 08:01:46 -0700

I can’t get it too get past the whisker logo on the boot up screen

what do I do?

⟐ Commented March 26, 2026 at 8:01 MST

MP3 Player: Broken usb-c port on a mp3 player

Tue, 24 Mar 2026 11:04:02 -0700

The usb-c port on my mp3 player detached from the motherboard, and I can't solder for jack, Idont have the tools nor the knowledge, and idont wanna pay 50 up to get it repaired. So Iwant to buy an external battery. Would I haveto solder oneon? And what kind of battery can I use? This is the mp3 player. Any advice at all?

⟐ Answered March 24, 2026 at 11:04 MST

MP3 Player: My MP3 player won't turn on once I remove the charger.

Tue, 24 Mar 2026 09:15:10 -0700

I can listen to my Sylvania SMP2200 2GB MP3 Player when it is charging, but once it unplug it it stops and the light won't turn on. I know it has to be fully charged to play, but it was charging all night. Any tips?

⟐ Answered March 24, 2026 at 9:15 MST

Sansa e260R: Faulty Battery or Faulty Connector?

Wed, 04 Mar 2026 18:07:48 -0700

Good evening,

I’ve recently dug up my old Sandisk mp3 and thought I’d try to use it again. I ended up using a known-good generic 3rd party Apple 30-pin connector to plug it in into the wall socket. I tried turning it on a few times to see if it would run on power but the same message would appear.

“Battery is too low. System shutdown.”

I even let it alone for 30 minutes but there wouldn’t be any battery indicator or changes on the screen, same message always ends up popping up.

Another thing I ended up finding out was that whenever I wiggled around the cable the ring light-thing would turn on for a very quick second but then turn off. i checked the connector itself and it didn’t seem to have any external damage to the prongs or the connector itself.

Not sure if it has to do with a battery replacement but, I wanna double check myself and see if my suspicions are correct.

Any information or tips are appreciated.

⟐ Commented March 04, 2026 at 18:07 MST

Pono Player: Where do you send for repair

Sat, 28 Feb 2026 00:54:53 -0700

My boss has a Pono Music Player and wants me to send it for repair, we are in Louisville, KY, is there anywhere local to take it, if not where can it mailed for repair.

⟐ Commented February 28, 2026 at 0:54 MST

Sandisk clip jam: I had a friend3 dog chew up my 32 gig Mp3 player and needs repair. can

Thu, 26 Feb 2026 02:54:29 -0700

Can it be fixed ? or is it junnk

⟐ Answered February 26, 2026 at 2:54 MST

Microsoft Zune HD: I have model 1376 120gb. What generation is this one?

Sat, 14 Feb 2026 14:18:18 -0700

120gb zune player. battery has weakened over time and I want to replace it but I am not sure what generation it is.

⟐ Answered February 14, 2026 at 14:18 MST

Zune 120gb: How to replace the audio jack?

Mon, 09 Feb 2026 21:46:08 -0700

I'm only getting 1 sided audio from my 120GB model, as in mono, not stereo. how can this be fixed?

⟐ Commented February 09, 2026 at 21:46 MST

Sansa Clip Plus: Sandisk Clip+ Component Identification

Wed, 04 Feb 2026 10:54:52 -0700

Recently dug out my old Sansa Clip+ and couldn't get it to power on. Appears the component shown below has ruptured and I assume is the issue. Looks like a capacitor to me but I can't find anything that looks the same with the markings s451. Hoping someone can point me in the direction of a replacement. Thanks in advance.

⟐ Edited February 04, 2026 at 10:54 MST

Innioasis Y1: MP3 Player Not Recognized: Unknown USB Device

Thu, 29 Jan 2026 08:09:41 -0700

When I plug my MP3 player into my windows / surface laptop, it does not appear in File Explorer.

In the Device Manager of Windows, it shows up as “Unknown USB Device (Device Descriptor Request Failed)”.

I have already tried restarting my laptop, factory-resetting the MP3 player, using different USB cables, and plugging it into a different computer. I get the same result every time. HELP PLEASE :(

⟐ Answer edited January 29, 2026 at 8:09 MST

Sansa Clip Plus: Player stuck in refreshing media mode

Mon, 19 Jan 2026 19:19:01 -0700

Hi I have a Sansa clip plus 4gb. No idea what happened but one day I plugged into my laptop and my player restarted and stuck in refreshing media mode. I held the player to turn it off hard reset and no matter what its still stuck in the refreshing media mode.. Appreciate any advise at all as it's now as good as a junk of plastic =(

⟐ Commented January 19, 2026 at 19:19 MST

Sandisk clip jam: Why wont my clip jam turn back on?

Thu, 25 Dec 2025 22:06:35 -0700

Whenever I try powering on my clip jam nothing happens and when I plug it up it just shows the SanDisk logo not powering on why wont it power back on?

Sandisk Sansa Clip: How to replace dead battery in Sansa Clip mp3 player?

Sun, 14 Dec 2025 11:47:57 -0700

1. How do I open the case without damaging it?

2. What is the right soldering tool to unsolder old battery?

3. What is the right temperature for soldering tool? (To minimize or eliminate harming electronics)

4. Identify what the battery leads are attached to.

5. What should be unsoldered first,then next?

6. What is correct solder to resolder new battery?

7. Show replacement battery for ipod that will work in Sansa Clip.

⟐ Commented December 14, 2025 at 11:47 MST

SanDisk Sansa C250: What type of cable and charger do I need

Sat, 06 Dec 2025 10:47:03 -0700

what type of cable/charger do i need and where can i get it?

⟐ Answer edited December 06, 2025 at 10:47 MST

Sandisk Sansa Clip: Why does my screen not turn on but the music plays?

Mon, 10 Nov 2025 16:27:42 -0700

The display of my Sansa clip isn't turning on. However, the buttons light up and the music still plays. It's not a changing issue since it's been on a charger for a long time now, and I've tried resetting it but nothing is working.

Zune: Zune error message "contact support 5"

Sun, 09 Nov 2025 22:57:09 -0700

Zune 120gb displaying error message

contact support 5

I followed the instructions on resetting it, but still no luck.

⟐ Commented November 09, 2025 at 22:57 MST

Zune: My zune 120GB needs repair do you repair them?

Sun, 09 Nov 2025 22:43:27 -0700

Do you repair the Zune 120GB

⟐ Commented November 09, 2025 at 22:43 MST

AGPTEK A02: Why is my screen only showing white, but otherwise functions as normal

Wed, 22 Oct 2025 19:34:09 -0700

It only shows white. Music still plays, buttons still pause/play and navigate menus, it's just a lot harder to tell what I'm doing, since the screen is completely blank. Plugging into computer doesn't help, reset hole didn't work.

⟐ Commented October 22, 2025 at 19:34 MST

Sandisk clip jam: My device got stuck with the brightness turned off so I can’t see it

Mon, 06 Oct 2025 11:59:30 -0700

My device has gotten stuck with the brittleness turn off.so I can’t see when it is on .