I have a webcam microphone that shows working in the Windows sound settings, but doesn't appear to be picked up on online test pages or Microsoft Teams.

It is on, it is enabled, and worked last week. It doesn't have any drivers from Logitech's website. I have uninstalled and re-installed the latest version of Teams, with no change. We have tried multiple physical ports. The best Microsoft support could say is to remake the user profile, but I don't believe that is the best way to go about it.

Any help is appreciated.

-Warren-

⟐ Edited November 14, 2025 at 8:20 MST

I have two outdoor wilife cams one has given the gohst all at once does not come up or show picture. In the wilife software camera network information it says for the good working cam it says CONNECTION GOOD

for non operating cam it says CONNECTION BAD and does not show any picture. The bad cam is a refurb obtained from logitech some 5 yrs ago. It has 4 ea 10mm caps in it rated 1000uf 16v, do you think my problem is the caps or is my problem elsewhere??

Thx for any info you guys might have to help me get this cam up and working again. BTW BLUE Iris works great using these wilife cams.

Thx

Rob

⟐ Commented June 28, 2018 at 23:43 MST

⟐ Commented January 16, 2018 at 19:35 MST