I tried downloading and updating drivers a lot of times but nothing seems to work.

⟐ Commented February 22, 2021 at 0:15 MST

⟐ Answer accepted January 15, 2020 at 10:14 MST

⟐ Commented January 27, 2026 at 18:08 MST

⟐ Commented November 06, 2021 at 8:34 MST

⟐ Answered July 10, 2018 at 12:20 MST

⟐ Answer edited June 07, 2018 at 14:05 MST

Now to the actual problem: When I boot the laptop, the keyboard backlight and status lights on the front all come on like normal, but the screen stays black (not just a black image being displayed, the screen is off). The problem has occured in the past, but was intermittent and could be fixed by letting it sit unplugged with the lid closed (I have no way of knowing if this actually helped, but it usually booted after that) for a few minutes before trying to boot again. The problem now seems quite permanent. I removed the backing last night and took a closer look, and the connections all appear to be fine. I'm not sure if it's relevant or not, but the laptop was left unplugged and powered off for about 72 hours before it refused to boot. The status light indicates that it still has battery, and I've tried it both with and without having the charger plugged it. I've also tried it with an external monitor without success.

My initial inclination is that there is a problem with the graphics card, or some other internals rather than the screen itself, but I really have no way of knowing, as hardware isn't my area of expertise. I'm a CS student, so if anyone could post answers ASAP, it would be VERY much appreciated.

⟐ Commented June 29, 2021 at 19:07 MST

⟐ Commented September 03, 2016 at 12:09 MST

⟐ Answer deleted July 25, 2019 at 6:04 MST

⟐ Answer accepted March 07, 2018 at 5:56 MST

I have a Lenovo Ideapad Y700 gaming laptop. My issue is with my GTX 960m graphics card not working properly / not being recognized (Error 43, Error 32, and Error 10). Issue started after I was gaming one day and I closed the screen while the game was running. It wouldn't work properly after that. Laptop is used very lightly and usually only for browsing and light activities (rarely for gaming). First owner and personal use only so I am sure it didn't fall or take a blow. Also it is used in an air conditioned environment (so heating shouldn't be an issue). Things I tried to do to fix the issue:

1- Uninstall/stop then reinstall/run the graphics driver.

2- Uninstall graphics driver using DDU program then doing a fresh re-install of it.

3- Switching Integrated/dedicated GPU settings in BIOS in hope of reactivating it or something.

4- Taking laptop apart to clean it and check for accumulated dust (no accumulated dust).

5- Update BIOS, sound drivers, and various other drivers from Lenovo website.

6- Reset laptop while keeping files.

7- Reset laptop without keeping files.

8- Various little steps from different forums and Youtube.

9- Ensure Windows 10 is up to date.

Weird detail: When sometimes the graphics card is detected and Nvidia control panel shows up in the right click options (on desktop), I try to interact with it but shortly the laptop gets a blue screen and restarts.

Any help is appreciated as I am losing hope to ever game on this laptop again (this has been going on for months) xD.

Edit: I did try to post this on the Lenovo English forum but I got no answers.

Thanks

Hi!

Thanks for your answer. Yes usually after uninstalling then restarting, the GPU would have an error code (error 43 is the most common). Other times it has errors 32 or 10.

This is the result of the test:

Edit: For some reason, picture is not showing up. I did the simple scan and all components passed.

⟐ Answer accepted September 15, 2024 at 3:06 MST

⟐ Answer edited May 25, 2020 at 4:04 MST

CPU temperature constantly outside the norm. Even after replacing the thermal paste and full cleaning of dust nothing has changed.

When I'm surfing on the net the CPU temperature is 55-65 deg on balanced power mode.

When I start system stress test - after 3 min i get CPU overheating.

All drivers is up to date according to lenovo site.

OS: Windows 10 x64

I suspect case in the BIOS version, but it also updated to the latest version.

Have any ideas?

Stats of my laptop temperature while I'm working (just coding web application)

And stats of friend of mine during the same working process

⟐ Answered June 07, 2019 at 6:30 MST

It looks like a fried capacitor or something.

Is this possible to fix without replacing the motherboard?

⟐ Commented July 22, 2024 at 22:35 MST

As the title says my dog peed on my laptop. My laptop would turn on but the screen wouldn’t. After my dog did that I took out the back and cleaned out the battery as well as my SSD card that I’ve had replaced for the Hard drive with a wet cloth as well as cleaning wipes to clean out the urine. I’m not too confident on taking it apart since I do not have the manual anymore. I’m unsure what to do next.

When I would plug it in to charge the battery light would turn orange and blink every couple of seconds. I’m thinking the battery may have a blown out fuse or the screen may have malfunctioned. But I wanna do everything I can before I would send it in to a business that could potentially fix it.

Any help or advice is appreciated!!!

Thank you!

⟐ Answered October 25, 2020 at 16:25 MST

i want to solve this problem.

⟐ Commented September 07, 2016 at 5:18 MST

⟐ Commented June 14, 2023 at 11:46 MST

⟐ Answered December 18, 2022 at 0:15 MST

⟐ Commented September 05, 2021 at 14:52 MST