I’m trying to chase down why this laptop isn’t showing a display and I believe the user was using the wrong charger which caused this issue, possibly. Visual inspection shows no damage to the board but chasing down the power lead me to this chip with no label. Any ideas on the name and a replacement?

The computer gives an orange light for the battery and when the power button is pressed it lights up for about 2 seconds then shuts off with no display ever coming on. We are a small marketing business and would like to save money on this computer if possible by not buying a new one. Might be a long shot but worth a try.

⟐ Answer accepted October 22, 2025 at 1:06 MST