Hopefully someone can be of some assistance. I have a Lenovo 100S Chromebook that has recently began acting up. A few days ago I did a surface wipe down of the device, cleaning any dirt and dust that was mucking it up. I used a wet wipe/disinfectant wipe for the job like I have countless times in the past. However afterwards the keyboard started acting funny. Some of the keys don't work at all, while others end up typing incorrect letters or type multiple letters at once. Some other keys even go as far as messing with the brightness control, acting like the tab key, changing volume, refreshing, and all sorts of weird combinations.

I'm not entirely sure what happened here, and it's been annoying because the semester just started and I need a small laptop like this to take notes on and handle my school work. I've opened the back of the Chromebook up and reseated the keyboard connection, that didn't help. I rebooted the device several times, didn't help either. I went as far as to do a power wash which also netted me no results. I'm not sure what else to do, I was hoping to try and go into recovery mode and completely reinstalling ChromeOS and all the drivers, in hopes that will fully restore things beyond what a power wash can do, however the escape key doesn't work, which I need for the key combination to go into recovery mode.

Not really sure what else to do here, if anyone has any suggestions or help, or has experienced such an issue with the Chromebook and was able to fix it do let me know. I had the thought of purchasing a replacement keyboard but they cost well over $100 which makes zero sense to purchase.

Any help is kindly appreciated,

Steve M.

⟐ Commented November 04, 2022 at 0:56 MST

⟐ Answered July 18, 2018 at 7:11 MST

⟐ Answer accepted July 02, 2021 at 19:21 MST

My speaker sometimes on random stops and makes charkleing noise when I play any sound audio. How do I fix it?

⟐ Commented April 30, 2019 at 11:45 MST

When I first turned it on, the keyboard was not working. Like, at all. Nothing would happen when I pressed any of the keys. I brought this problem to somebody else in the house with me, we turned the computer off (the power key wasn't working either, but we found a clickable icon to do it), and turned it on again.

When it came back on, the keyboard was working - but the computer itself kept randomly going off, only seconds after we got it on. This happened a few times; then we tried plugging it in, and we managed to keep it on for a short while - but once we unplugged it, it went off again. It's been on for a fairly long time now, plugged in - but I'm afraid to try unplugging it!

It's really confusing and frustrating - I swear I didn't do anything to damage it before this happened, and it wasn't acting weird at all the last time I used it. The only thing I did out of the ordinary was let it run out of charge, and then I didn't touch it until now, when this happened. Does anybody know what might be going on?

⟐ Commented June 10, 2017 at 14:03 MST

⟐ Commented March 02, 2026 at 21:09 MST

⟐ Edited June 11, 2017 at 9:31 MST

⟐ Answer deleted December 17, 2016 at 8:23 MST