The Slim SpacePlus in-door icemaker fills and cycles normally but the icemaker tray does not release the ice cubes. The tray rotates, there is a knocking sound that continues for around 30 seconds but no ice is released. I can get the ice to drop if I open the icemaker door and pound on the ice tray when it rotates down, but that's obviously not a practical solution!

Our water is very hard (well water) but we have a sodium ion exchange water softener and particulate filter. The in-refrigerator filter is regularly replaced.

Can mineral deposits in the tray be preventing ice release? If so, what can be done to mitigate the problem?

Are there other possible causes that may prevent ice release?

⟐ Edited December 29, 2023 at 14:36 MST

⟐ Commented May 27, 2024 at 12:10 MST