iFixit - Answers With Device "LG G Phone"

LG G2: Small row of screen unresponsive?

Sun, 28 Sep 2025 07:34:41 -0700

I have an LG G2. It works great.

Yesterday I noticed some weird behavior. The screen was finicky and hard to use. (I noticed it while playing Candy Crush—I couldn't switch certain candies in an area... LOL). The screen is not cracked or anything. The picture looks perfect...

I decided to open up an app where I could draw, and it turns out that I can't get any input on a perfect row about an inch or so from the top of the screen. The row is about half an inch thick and runs all the way from one side to another. I can color the whole screen, but it's perfectly blank on that one row.

I did some research and figured it might be some loose connector with the digitizer. Is this possibly an easy fix?

Thanks!!!

⟐ Commented September 28, 2025 at 7:34 MST

LG G2: No sound from speaker

Mon, 15 Jul 2019 22:41:55 -0700

Hi,

will you help me with a problem on my G2.

Actually i plug my phone on an amplifier and my phone just turn off.

when its back On, i got this problem of no output for sound.

I seen that the tiny icon of earphone (which appear on the top of the screen when plugin an earphone ) is always appearing despite no earphone is plugin, So the phone keeps thinking that there is an earphone actually plugin and it never output the sound through the Speaker.

Everything is OK on the phone by the way, Only this sound output which having problem. And i've already do the Factory Reset.

Do you know where the problem is !?

⟐ Commented July 15, 2019 at 22:41 MST

LG G2: WiFi and Bluetooth not turning on. What gives?

Tue, 26 May 2020 09:59:20 -0700

Well here is the gist, I haven't been able to turn on either the WiFi or the Bluetooth function on my G2. When I do try to turn them on, the icon shows its in the process of being turned on, but that's it. It returns to the off position in a minute.

This has been going on for about a week now, during which I've tried repeatedly to fix the problem (assuming it was a software issue) through LG PC Suite (by using the restore upgrade error option) and recently just doing a factory reset, but neither of the two worked.

My last option would be to send it to the repair shop (still under warranty, but it'll be time consuming, up to a month)

So I really hope someone can help me out here on a possible fix.

FYI: I've dropped the phone numerous times, no scratches whatsoever, and the screen is perfect. But could the drops have damaged just the WiFi and Bluetooth function?

Thanks a bunch

Update: I've just received my phone back from the shop (after a grueling 7 week wait...sigh) anyhow according to the guys at the store the problem is apparently due to a hardware issue instead of a software error after upgrading to kit kat (4.22).

Though he didn't actually specify what exactly was wrong, so not much of a help, sorry.

⟐ Commented May 26, 2020 at 9:59 MST

LG G3: demigod crash handler kernel crash..

Tue, 25 Oct 2022 04:26:16 -0700

My lg g3 phone goes to a blue screen.. Then turns off. It will then come up with a green screen and a kernal crash.. It gives instructions to reboot.. But that doesn't work! Did a hard reboot which worked for a few hours then it happens again!! My Sprint carrier said "too bad" cause I don't have insurance.. Help!! I don't want to spend the $350 they said it will cost me... I think the software update my phone last had was corrupt! Or did not finish properly!! I am at a loss.. Now it says this error..

⟐ Answer accepted October 25, 2022 at 4:26 MST

LG G2: Why does my screen go black during calls?

Mon, 25 Apr 2022 23:37:59 -0700

I own and operate my own cell phone repair biz and need to figure this issue out asap for my customer. I've now had this happen to a couple customers phones.

The screen (LCD/Dig/frame) was replaced due to a broken screen. Went great till you turn it on and make a call and the screen goes completely black and doesnt turn back on till the other person hangs up. Not even hitting the lockor power or volume will get it to come back up. I've swapped out the proximity sensor with 2 or 3 new ones with no luck but I dont really think its that. Cuz when I cover the top front of the screen with my hand/finger the screen does dim! So the sensor is working. Front facing camera was replaced as well.

The customer immediately stopped using it after the screen broke so I dont know if this is caused by drop damage or if its something else.

PLEASE...I really need (the correct) solution for this issue ASAP!!

I don't see any physical damage anywhere on any components or motherboard and I know there is no historyof water damage.

Please if you reply to this, first, I thank you, but secondly, can you please NOT leave comments like "take it to a Verizon Store" or "its junk" or bring it to a repair person"...... (well dont even comment then lol!)

I KNOW there is a FIX for this, even if ts something im just completely forgetting or overlooking, mention it, I'm human:-)

Thanks!!!

Amanda

⟐ Commented April 25, 2022 at 23:37 MST

LG G2: Only speakerphone works during calls, can't use normal phone mic

Mon, 16 Oct 2023 18:58:37 -0700

When I make/take a call, I can only use speakerphone to communicate. If I use the normal mic (as in holding it like a normal phone) then nobody can hear me. I believe I damaged the noise-cancelling mic when I dropped it, the one at the bottom of the phone which is used for phone calls.

LG G2 VS980

What piece would be needed to fix this issue?

⟐ Answered October 16, 2023 at 18:58 MST

LG G2: bad screens display vertical lines with a white background

Wed, 17 Mar 2021 10:52:40 -0700

I had a G2 that it took 4 screens before finally getting one that worked. I am now replacing a screen on a different G2 and I am on the second screen.

I tested the phone by re-installing the broken screen and the broken screen works just as it did before removing it to be replaced.

The bad screens display vertical lines with a white background. Has anyone else had this problem with replacement G2 screens?

Thanks,

Bob

⟐ Commented March 17, 2021 at 10:52 MST

LG G2: Display works but touchscreen broken LG G2

Mon, 10 Apr 2017 11:00:27 -0700

Phone information: LG G2 4G LTE VS980

I accidentally dropped my phone today and when I picked it up, it seemed as if I hammered it. I can be sure that I dropped it on the back but there was a huge crack in the upper mid section right below the speaker. I have been dropping my phone quite a lot but I had a case on it (it was a weak thin silicone case covering just the back part). Anyways, the buttons on the back worked just fine and the device was completely functional except for the touchscreen. Even the home button, back button, and the menu button on the front was part of the touchscreen as well, so the device is pretty much useless.

Overall, I dropped my phone, there was a huge crack, touch screen does not work, but the display shows up just fine.

Question: What is broken? the digitizer or the LCD?

If I replace it, would i need to buy the digitizer, the LCD, or both?

Can I replace just the parts by getting the parts from amazon? or can you suggest me where else?

Is it better to get it fixed, buy a new one, or just replace it myself?

Please reply ASAP

⟐ Commented April 10, 2017 at 11:00 MST

LG G4: Does changing motherboard repairs lg g4 bootloop issue?

Fri, 30 Oct 2020 10:51:13 -0700

Guys i want to know whether lg g4 bootloop issue is a motherboard problem ?

Also does your g4 works fine now after changing the motherboard or has it faced the bootloop issue again?

⟐ Commented October 30, 2020 at 10:51 MST

LG G6: Moisture Detected, Charging is blocked.

Sun, 06 Jul 2025 20:55:34 -0700

Hi, my father has an LG G6, and it has been saying moisture detected and prevented the device from charging. We have tried MANY things, putting it in a bag of rice even though he knew he didn't drop it in water or anything, using compressed air, rubbing alcohol in the port, WD40, EVERYTHING we could find online. But we have heard you can shut off the moisture detection, BUT all the videos we find are of different carriers "secret menu codes" so we can't figure it out. We have sprint, any help we can get? This seems to be a very common issue with the G6. I personally NEVER buy LG phones, because I know all the issues they have had in the past and present.

⟐ Answered July 06, 2025 at 20:55 MST

LG G4: Why is my LG G4 not charging properly?

Wed, 22 Feb 2023 14:00:29 -0700

I have connected my device to a power cord and it is charging very slowly or not at all.

What can I do to fix it?

⟐ Commented February 22, 2023 at 14:00 MST

LG G2: Why is my lg g2 screen not turning on?

Tue, 31 Jul 2018 17:27:07 -0700

i have an lg g2 that has been working great. i picked it up just now and the screen wont come on, only the backlight. i know that the phone is working since i still hear the alerts on my phone. But no images... how can i fix this? I already tried a soft and hard reset with no effect. the logo did not come up.. nothing but vibration. the power button on the back blinks light when i press it also... so it is responsive to some degree.. I took it apart to make sure all connections were still good. honestly everything looked identical to the video.. not sure what could have suddenly happened or what I should do next? Going to take it to sprint tomm but I dont have the repair plan so would rather find my own fix :/

⟐ Commented July 31, 2018 at 17:27 MST

LG G5: GPS Not working well at all

Mon, 13 Dec 2021 06:36:54 -0700

Are there any ways to fix the gps on the LG G5? Where is the antenna located? I've found several fixes and tried a couple. Getting better contact with some of the pins has helped but its temporary. I only get one satellite to connect currently which is better than the none I had before. Help?!

⟐ Answered December 13, 2021 at 6:36 MST

LG G3: LG G3 Blue Screen

Mon, 28 Oct 2024 09:53:42 -0700

The Lg G3 will flash the logo sign and then after a second the screen flashes blue. Is it a software or hardware issue

⟐ Answered October 28, 2024 at 9:53 MST

LG G5: Can the rear facing camera glass be replaced

Tue, 07 Jan 2020 18:33:23 -0700

The glass that covers the rear facing cameras on the lg g5 it broke can it b replace

⟐ Commented January 07, 2020 at 18:33 MST

LG G Flex 2: My LG phone wont turn on or charge

Tue, 18 Sep 2018 01:12:54 -0700

My LG flex 2 phone has gone black. first it gone blue then I tried everything to get it back working. i have tried rebooting it (volume down button, home button and on/off button) also left it on the charge for 2 days and 2 nights also i did the factor reset thing.

This isn't an old phone. Has anyone had the same troubles with this phone? I would be forever grateful if you could help.

⟐ Answered September 18, 2018 at 1:12 MST

LG G4: Replace Glass Over Camera?

Wed, 17 Feb 2016 13:58:46 -0700

Today, I unfortunately cracked the glass over the camera (lens?). I watched the video of the G4 teardown and a video on replacing the lens in the G3, and it looked really cheap and easy. Is there anywhere to get the replacement parts for the camera yet?

⟐ Commented February 17, 2016 at 13:58 MST

LG G4: Any way to replace the smooth plastic bezel?

Mon, 24 Oct 2016 14:08:25 -0700

I dropped my lg g4 today and it held up pretty well, it was not from a high height, as I was getting out of my car, and did land on the back but the plastic bezel was dented in two places on one side of the phone. I could just get used to this cosmetic damage and still use the phone, but I was wondering if there was any way to remove the plastic bezel and then replace it.

⟐ Answer accepted October 24, 2016 at 14:08 MST

LG G6: Broken sim card tray stuck in G6

Mon, 27 Dec 2021 04:16:59 -0700

Hello,

I have recently somehow broke my sim card tray and part of the tray and remained stuck inside the phone as the rest of the tray came out. I can manage to move part of the frame with the sim card key, but what's holding the piece inside the slot is the very end. It sort of wraps in an L shape if you can picture that. I really do not want to risk disassembling my phone, as I am paranoid I will damage something. The sim card AND the microSD can no longer be read. Im guessing it's due to this piece being stuck.

Thanks,

Peter

⟐ Answered December 27, 2021 at 4:16 MST

LG G3: Sim Card Slot Contacts Broken, can you fix it?

Sat, 19 Dec 2020 17:08:17 -0700

What's the cost and time frame to replace a SIM Card Holder on a LG G3.

⟐ Commented December 19, 2020 at 17:08 MST