Yesterday I noticed some weird behavior. The screen was finicky and hard to use. (I noticed it while playing Candy Crush—I couldn't switch certain candies in an area... LOL). The screen is not cracked or anything. The picture looks perfect...

I decided to open up an app where I could draw, and it turns out that I can't get any input on a perfect row about an inch or so from the top of the screen. The row is about half an inch thick and runs all the way from one side to another. I can color the whole screen, but it's perfectly blank on that one row.

I did some research and figured it might be some loose connector with the digitizer. Is this possibly an easy fix?

Thanks!!!

⟐ Commented September 28, 2025 at 7:34 MST

will you help me with a problem on my G2.

Actually i plug my phone on an amplifier and my phone just turn off.

when its back On, i got this problem of no output for sound.

I seen that the tiny icon of earphone (which appear on the top of the screen when plugin an earphone ) is always appearing despite no earphone is plugin, So the phone keeps thinking that there is an earphone actually plugin and it never output the sound through the Speaker.

Everything is OK on the phone by the way, Only this sound output which having problem. And i've already do the Factory Reset.

Do you know where the problem is !?

⟐ Commented July 15, 2019 at 22:41 MST

This has been going on for about a week now, during which I've tried repeatedly to fix the problem (assuming it was a software issue) through LG PC Suite (by using the restore upgrade error option) and recently just doing a factory reset, but neither of the two worked.

My last option would be to send it to the repair shop (still under warranty, but it'll be time consuming, up to a month)

So I really hope someone can help me out here on a possible fix.

FYI: I've dropped the phone numerous times, no scratches whatsoever, and the screen is perfect. But could the drops have damaged just the WiFi and Bluetooth function?

Thanks a bunch

Update: I've just received my phone back from the shop (after a grueling 7 week wait...sigh) anyhow according to the guys at the store the problem is apparently due to a hardware issue instead of a software error after upgrading to kit kat (4.22).

Though he didn't actually specify what exactly was wrong, so not much of a help, sorry.

⟐ Commented May 26, 2020 at 9:59 MST

The screen (LCD/Dig/frame) was replaced due to a broken screen. Went great till you turn it on and make a call and the screen goes completely black and doesnt turn back on till the other person hangs up. Not even hitting the lockor power or volume will get it to come back up. I've swapped out the proximity sensor with 2 or 3 new ones with no luck but I dont really think its that. Cuz when I cover the top front of the screen with my hand/finger the screen does dim! So the sensor is working. Front facing camera was replaced as well.

The customer immediately stopped using it after the screen broke so I dont know if this is caused by drop damage or if its something else.

PLEASE...I really need (the correct) solution for this issue ASAP!!

I don't see any physical damage anywhere on any components or motherboard and I know there is no historyof water damage.

Please if you reply to this, first, I thank you, but secondly, can you please NOT leave comments like "take it to a Verizon Store" or "its junk" or bring it to a repair person"...... (well dont even comment then lol!)

I KNOW there is a FIX for this, even if ts something im just completely forgetting or overlooking, mention it, I'm human:-)

Thanks!!!

Amanda

⟐ Commented April 25, 2022 at 23:37 MST

LG G2 VS980

What piece would be needed to fix this issue?

⟐ Answered October 16, 2023 at 18:58 MST

I tested the phone by re-installing the broken screen and the broken screen works just as it did before removing it to be replaced.

The bad screens display vertical lines with a white background. Has anyone else had this problem with replacement G2 screens?

Thanks,

Bob

⟐ Commented March 17, 2021 at 10:52 MST

I accidentally dropped my phone today and when I picked it up, it seemed as if I hammered it. I can be sure that I dropped it on the back but there was a huge crack in the upper mid section right below the speaker. I have been dropping my phone quite a lot but I had a case on it (it was a weak thin silicone case covering just the back part). Anyways, the buttons on the back worked just fine and the device was completely functional except for the touchscreen. Even the home button, back button, and the menu button on the front was part of the touchscreen as well, so the device is pretty much useless.

Overall, I dropped my phone, there was a huge crack, touch screen does not work, but the display shows up just fine.

Question: What is broken? the digitizer or the LCD?

If I replace it, would i need to buy the digitizer, the LCD, or both?

Can I replace just the parts by getting the parts from amazon? or can you suggest me where else?

Is it better to get it fixed, buy a new one, or just replace it myself?

Please reply ASAP

⟐ Commented April 10, 2017 at 11:00 MST

⟐ Commented July 31, 2018 at 17:27 MST

Anyone come across this problem?

⟐ Commented September 28, 2018 at 10:26 MST

⟐ Answered September 28, 2015 at 17:16 MST

⟐ Edited December 25, 2022 at 19:11 MST

It says low temperature, unable to charge

⟐ Commented November 08, 2021 at 0:01 MST

⟐ Answered December 27, 2016 at 6:21 MST

⟐ Commented November 29, 2018 at 11:16 MST

Please help

⟐ Answered December 01, 2020 at 11:56 MST

I would like to know where the battery temperature sensor is located, to know what i have to replace (I'm expecting this to be built into the battery but I'd rather confirm first)

⟐ Comment deleted June 12, 2017 at 16:05 MST

Additional information: when i stop using the phone for a while, the color return to normal. after i used it for couple of minutes 5-10 minutes, the issue return and the screen gets more purple as time of use increases. performed Hard reset, reinstall ROM and kernel, issue persisted

http://imgur.com/Q2ov9ll

http://imgur.com/QWffQf9

http://imgur.com/Y0UDRTb

http://imgur.com/bwEUYfR

what should i do? how to fix it? what have caused it?

⟐ Answer accepted July 21, 2018 at 7:21 MST

However, yesterday dropped another time and knocking does not help this time.. for awhile screen was dark but after putting a tape under the white antenna cable the noisy screen is back.

Would like to know better what/which connector is affecting it. Can it be fixed without removing the screen?

⟐ Answer deleted January 05, 2021 at 2:26 MST

⟐ Answered December 14, 2017 at 2:57 MST

⟐ Answered December 26, 2019 at 14:24 MST