Yesterday I noticed some weird behavior. The screen was finicky and hard to use. (I noticed it while playing Candy Crush—I couldn't switch certain candies in an area... LOL). The screen is not cracked or anything. The picture looks perfect...

I decided to open up an app where I could draw, and it turns out that I can't get any input on a perfect row about an inch or so from the top of the screen. The row is about half an inch thick and runs all the way from one side to another. I can color the whole screen, but it's perfectly blank on that one row.

I did some research and figured it might be some loose connector with the digitizer. Is this possibly an easy fix?

Thanks!!!

⟐ Commented September 28, 2025 at 7:34 MST

LG G2 VS980

What piece would be needed to fix this issue?

⟐ Answered October 16, 2023 at 18:58 MST

⟐ Answered March 19, 2023 at 15:49 MST

The screen (LCD/Dig/frame) was replaced due to a broken screen. Went great till you turn it on and make a call and the screen goes completely black and doesnt turn back on till the other person hangs up. Not even hitting the lockor power or volume will get it to come back up. I've swapped out the proximity sensor with 2 or 3 new ones with no luck but I dont really think its that. Cuz when I cover the top front of the screen with my hand/finger the screen does dim! So the sensor is working. Front facing camera was replaced as well.

The customer immediately stopped using it after the screen broke so I dont know if this is caused by drop damage or if its something else.

PLEASE...I really need (the correct) solution for this issue ASAP!!

I don't see any physical damage anywhere on any components or motherboard and I know there is no historyof water damage.

Please if you reply to this, first, I thank you, but secondly, can you please NOT leave comments like "take it to a Verizon Store" or "its junk" or bring it to a repair person"...... (well dont even comment then lol!)

I KNOW there is a FIX for this, even if ts something im just completely forgetting or overlooking, mention it, I'm human:-)

Thanks!!!

Amanda

⟐ Commented April 25, 2022 at 23:37 MST

⟐ Commented December 22, 2021 at 18:50 MST

⟐ Edited December 25, 2022 at 19:11 MST

It says low temperature, unable to charge

⟐ Commented November 08, 2021 at 0:01 MST

⟐ Answer accepted October 10, 2021 at 20:19 MST

Replaced it with refurbed LCD initially, and I got the charging at 0% icon. Pulled it out and went to sleep.

Next day when I tried to charge it, it boots up, shows the LG logo, then screen goes blank. LG logo appears again and repeat infinitely.

I've tried using a different battery, different bottom connector/usb, different LCD and it's still the same. The only thing left is the motherboard itself, but I don't have spares to test. I really doubt it could be the motherboard as it could show charging at 0% the day before.

It seems like either the motherboard won't let it charge properly, or it doesn't seem to be able to charge? Anyone has any experience with this? Would it require a forced charge or a jump start?

⟐ Answer accepted July 18, 2021 at 5:10 MST

I tested the phone by re-installing the broken screen and the broken screen works just as it did before removing it to be replaced.

The bad screens display vertical lines with a white background. Has anyone else had this problem with replacement G2 screens?

Thanks,

Bob

⟐ Commented March 17, 2021 at 10:52 MST

However, yesterday dropped another time and knocking does not help this time.. for awhile screen was dark but after putting a tape under the white antenna cable the noisy screen is back.

Would like to know better what/which connector is affecting it. Can it be fixed without removing the screen?

⟐ Answer deleted January 05, 2021 at 2:26 MST

Please help

⟐ Answered December 01, 2020 at 11:56 MST

The digitizer on my LG has broken and so I am now on the look for a replacement digitizer/whole screen.

However, I have the VS980 model number. Do all the G2 models have interchangable screens, or must i get the screen that specifically states it is compatible with the VS980 model, as many sellers simply only state its compatibility with the D800

⟐ Commented June 03, 2020 at 5:16 MST

This has been going on for about a week now, during which I've tried repeatedly to fix the problem (assuming it was a software issue) through LG PC Suite (by using the restore upgrade error option) and recently just doing a factory reset, but neither of the two worked.

My last option would be to send it to the repair shop (still under warranty, but it'll be time consuming, up to a month)

So I really hope someone can help me out here on a possible fix.

FYI: I've dropped the phone numerous times, no scratches whatsoever, and the screen is perfect. But could the drops have damaged just the WiFi and Bluetooth function?

Thanks a bunch

Update: I've just received my phone back from the shop (after a grueling 7 week wait...sigh) anyhow according to the guys at the store the problem is apparently due to a hardware issue instead of a software error after upgrading to kit kat (4.22).

Though he didn't actually specify what exactly was wrong, so not much of a help, sorry.

⟐ Commented May 26, 2020 at 9:59 MST

⟐ Answered December 26, 2019 at 14:24 MST

⟐ Commented August 23, 2019 at 8:14 MST

will you help me with a problem on my G2.

Actually i plug my phone on an amplifier and my phone just turn off.

when its back On, i got this problem of no output for sound.

I seen that the tiny icon of earphone (which appear on the top of the screen when plugin an earphone ) is always appearing despite no earphone is plugin, So the phone keeps thinking that there is an earphone actually plugin and it never output the sound through the Speaker.

Everything is OK on the phone by the way, Only this sound output which having problem. And i've already do the Factory Reset.

Do you know where the problem is !?

⟐ Commented July 15, 2019 at 22:41 MST

Do I need to change the digitizer? The LCD screen? Both?

Any advice would be greatly appreciated.

⟐ Answer accepted June 01, 2019 at 6:58 MST