⟐ Commented May 31, 2019 at 1:08 MST

⟐ Commented October 09, 2023 at 12:52 MST

If it can't be fixed, how would I get my docs ouot of its memory?

⟐ Commented December 27, 2025 at 10:25 MST

⟐ Answered September 05, 2022 at 17:28 MST

I have a Kindle Paperwhite, 6" High Resolution Display (300 ppi) with Built-in Light, Wi-Fi - bought in October 2015.

Kept well, it hasn't fallen down, nothing untoward. Stopped working. The screen had an erratic display for a while, and has now stopped responding.

Can anyone help?

⟐ Answer edited July 12, 2020 at 23:48 MST

I have a paperwhite. Everything was normal until yesterday. I had recharged it on saturday. I used it on saturday and sunday (there should be still pretty much battery). But i couldn't open it on sunday evening. Couldn't restart/hard reset it. I plugged it on my computer. It didn't show up on my computer. Even if battery is dead, i thought i could see it on my computer as a USB stick. I charged it for 10 hours but still battery lamp is orange not green. What is the problem ?

⟐ Answered October 23, 2019 at 15:35 MST

300 ppi is DP75SDI. I think you didnt see the S clearly but since im still young I can lol.

⟐ Commented January 12, 2019 at 19:26 MST

⟐ Answered April 11, 2023 at 19:32 MST

I've tried the holding the button method for a reset. The screen flickers black then white again and it's stuck on the screen again.

I tried plugging it in my macbook but it doesn't show up even during resetting

Any ideas on how to fix that?

⟐ Commented April 24, 2025 at 6:30 MST

⟐ Answered August 21, 2017 at 9:21 MST

⟐ Answered April 02, 2023 at 6:45 MST

⟐ Answered October 06, 2017 at 13:32 MST

⟐ Commented October 19, 2017 at 14:03 MST

My Kindle was stuck all the time on home screen.

When I press power button it would popup option to restart, shutdown cancel however I was never able to select it.

Out of frustration I followed an article on Internet "Doing Factory reset using computer"

I created File without extension Do_Factory_Restore transferred to kindle performed factory reset.

Now my screen is stuck at language setup page.

• I am unable to select get started 😑
• I tried pressing hardreset for 40sec no joy.
• I tried connecting kindle to computer it shows drive is not ready😓.
• I have put my self in helpless situation.

⟐ Commented September 05, 2024 at 13:19 MST

I started replacing the USB socket in my Kindle but accidentally the conductor strips were thorn.

Now, I want to do a bypass and solder it directly to the right spot using thin wires.

The problem is that I can't determine where to solder them.

Could you advice me where to solder all 4 pins?

Thank you,

Erez

⟐ Answered October 07, 2022 at 2:40 MST

I figure that any site with a Teardown section has the readers to help me so here it goes.

One day the touchscreen just stopped working.  I can still charge, I can turn it on and off, but when the “Swipe to Unlock Kindle” appears, swiping does nothing.   It’s on an ad so the “Read Now” does nothing either.

I can reset with the 40 second holding of the button and that brings me to the Home screen but again, not responsive to touching anything.

I also noticed a very quiet rattle of something inside when I move the Kindle from side to side.

I called Amazon and they basically said they’d only credit me $15 for the device so I figured I’d try and open it and see if the rattle was anything.

I managed to get a corner open, and directed the “rattle” to that corner. A tiny white component came out.

I opened the device further to see that the screen was surrounded by these and one was missing.

What are these?  Is this the cause of the touchscreen not working? Is it worth trying to solder it back on?  If a mini resister or capacitor, can I replace with a larger one of the same value?  Any help appreciated.

First image shows the internal board. As you can see, the 5th component on the top from the left is missing. The second image is face-up and the best close-up I could do. The component contacts appear to be on the sides.

⟐ Commented January 24, 2021 at 8:15 MST

⟐ Answer edited March 31, 2024 at 21:35 MST

⟐ Answer deleted October 17, 2021 at 9:23 MST

⟐ Answered August 18, 2021 at 9:52 MST