iFixit - Answers With Device "Huawei Mate 9"

Huawei Mate 9: Rear cam pictures are blurry in color mode

Fri, 03 Feb 2023 19:01:26 -0700

The rear camera takes blurry pictures in color mode, but in monochrome the photos are clear. I tried checking the settings, but it didn't work. How do I fix it?

⟐ Answer edited February 03, 2023 at 19:01 MST

Huawei Mate 9: latest version failed. "getting package info failed"

Fri, 13 Jul 2018 05:19:10 -0700

Hope someone can help me.

I received notification on my Mate9 that an update was available.

I selected the latest update, and now my phone will not start.

It is in a continuous loop of "Download latest version and recovery" and "getting package info failed"

Please can someone help as I am working overseas and this phone is how I communicate with the outside world.

⟐ Commented July 13, 2018 at 5:19 MST

Huawei Mate 9: Can replace my broken screen inifixit?

Mon, 06 Mar 2017 08:21:21 -0700

i have huawei mate9 and it's screen broken hardly.Can ifixit replace the broken screen with a new one? do you havethis type od screen to do it?

⟐ Answered March 06, 2017 at 8:21 MST

Huawei Mate 9: Phone asking for a code all of the sudden

Sat, 19 Apr 2025 18:44:19 -0700

Hi there!

On my phone, i dont use a passcode. But yesterday night, all of the sudden i see a message saying “user data is locked, please enter a PIN to unlock”. How do i still get access to my phone now? ive tried everything but nothing is working. And my phone is still locked,

any tips out there on what to do next?

how can i restore my data now, is there a way?

⟐ Answered April 19, 2025 at 18:44 MST

Huawei Mate 9: How to solve locked device after hard reset

Sun, 15 Mar 2026 01:29:18 -0700

I am having a problem in Huwaei mate 9 /Model: MHA-L29

I was doing hard reset wipe data and then factory reset it seems while doing the wipe its not done completely first it reaches 15% then it jumps to 100% claims thats it complete.

after the factor reset first I had a locked screen with emergency dialer and a space to put password but there is no keyboard and now I have a black screen with the soft keys but other functions like voice screen logo charging is working. Please help me couldnI download a new software as I don't know my build number so I can't reflash it beside when I choose the software place should it be related to the purchase country or to my residencey ?

Please help me as I can't send it to the company as I am in Africa and here there is no huwaei company..

⟐ Commented March 15, 2026 at 1:29 MST

Huawei Mate 9: Huawei Mate 9 PRO's screen is broken and looking for ways to replace

Wed, 10 Apr 2019 02:54:24 -0700

I am using Huawei Mate 9 PRO and the LCD screen was broken. Went to Huawei Customer Service Centre and realized that it was going to cost me RM841.60 which is relatively pricy. Here to ask for any ways to replace the LCD screen. Would it be cheaper to purchase the LCD screen through online? Which is the reliable website? Is LCD screen enough as I found some of the additional products needed such as touch screen digitizer and frame? Any answers are appreciated.

*Note : I attach the photo of my phone

⟐ Commented April 10, 2019 at 2:54 MST

Huawei Mate 9: How to fix bootloader - only booting to eRecovery recovery.

Fri, 13 Jul 2018 17:31:53 -0700

phone keeps booting to eRecovery mode but fails to get packages, back ground of the problem - I unlocked bootloader and rooted, then i made the mistake of installing lucky patcher, which over night ad removed countless aps (system included) I was able to remedy this with apk's that I made as system apa few hours later my device turns off boots into twrp recovery - I thought nothing of this, I then went to reboot device and its not saying its message about having an unlocked bootloader and not letting me get into twr

Huawei Mate 9: Block BonzaSpins sms spam

Mon, 04 Sep 2023 05:23:58 -0700

I keep receiving spam sms from a gambling site. There is no phone number just the name “BonzaSpins “ in the number feild.

There is also a message with a link to what is probably a gambling website. How do I block this?

⟐ Commented September 04, 2023 at 5:23 MST

Huawei Mate 9: Battery Charging Status Abnormal

Sun, 06 Oct 2024 21:11:03 -0700

How do I resolve the issue where my battery does not charge above 60% and brings a notification like Battery Charging Status Abnormal...??

Tried replacing faulty battery still not resolved tried different chargers, nothing.

⟐ Answered October 06, 2024 at 21:11 MST

Huawei Mate 9: How to clean dump state

Tue, 14 May 2024 17:29:22 -0700

how to clear dump state

⟐ Answered May 14, 2024 at 17:29 MST

Huawei Mate 9: I can make calls and rcv text, but can't rcv calls -RESOLVED

Mon, 04 Apr 2022 00:28:31 -0700

My phone was working fine until a week or so ago. Now I can't receive calls. I can make calls, I can make and rcv text. When I call it, I get sent directly to voicemail. When I called TS they had me reconfigure the APN settings, no joy. They reset VM, then message was VM wasn't setup. Then they disabled VM, now I get a fast busy. If I put the SIM into my wife's phone, it works fine. It is running EMUI 8 and I can't figure out how to get it to a higher Android version. I did a factory reset, same issue. So, it can't be in airplane mode, there can't be any blocks, it isn't in DND = What is the problem? It is on the ATT network (GSMA).

⟐ Edited April 04, 2022 at 0:28 MST

Huawei Mate 9: Swapping batteries with huawei mate 10 pro

Mon, 26 Apr 2021 01:23:26 -0700

Hi guys my Huawei mate 9 pro battery died and I have Huawei mate 10 pro battery and would like to know if it is possible just to swap them.

thanks in advance!

⟐ Answer accepted April 26, 2021 at 1:23 MST

Huawei Mate 9: How to mirror the Huawei screen to TV

Thu, 18 Jul 2019 22:40:34 -0700

Wanna know a simple, effective way to screen my phone screen to TV, and better the phone screen doesn't need to be on all the time. Thank you ~

⟐ Answered July 18, 2019 at 22:40 MST

Huawei Mate 9: Storing emails into folders

Thu, 13 Apr 2017 19:41:22 -0700

How do i

move emails into folders?

⟐ Answered April 13, 2017 at 19:41 MST

Huawei Mate 9: Why does't I see the teardown img

Sun, 01 Jan 2017 20:28:57 -0700

I want to see the kirin 960 SoC die img

⟐ Answer accepted January 01, 2017 at 20:28 MST

Huawei Mate 9: Only Red light On

Tue, 29 Apr 2025 20:29:53 -0700

Just black screen with red light. No power on just red light cant charge it. What does it mean? Thanks

Huawei Mate 9: Broken screen replacement. No stock available

Mon, 24 Oct 2022 04:15:24 -0700

G'day,

My Mate 9 is in perfect condition apart from the screen was damaged from dropping the phone. Shame to throw it away cause of that..

Where can I get a replacement screen the screens' on the ifixit sites are out of stock. Are there any tips on what supplier to use to get another screen. Seems a gamble buying the from ebay, Alibaba, amazon etc.

thanks.

Huawei Mate 9: Why is speaker volume very low or not working?

Sun, 07 Jul 2019 06:51:36 -0700

Hello,

I dropped my Huawei Mate 9 yesterday and the speaker volume is now either very low or not working at all depending on the app. Is there a way to reset sound or do I need to replace the loud speaker ?

Huawei Mate 9: Huawei Mate 9: turns on then turns off after some seconds

Thu, 13 Jun 2019 05:26:23 -0700

Hello, I just replaced the screen of a Mate 9 (bought with frame to be easier) and the battery (I punctured the old one while disassembling, rookie mistake lol).

I managed to disassemble it but I broke the vibrating motor (ordered already). I still assembled the phone with it even if it's broken, I thought, well ok the vibration will simply not work.

I also lost 2 screws but the phone is firmly assembled, I'm sure of it.

Now when I turn on the phone after the bootloader screen it turns off (after it says: "your device is booting now")

This is a GIF of what happens: https://imgur.com/a/88GdBOs (this is right after I pressed the button to turn it on)

What do you think it's the problem? I hope it's for the vibrating motor alone, so I will just replace it.

But do you guys think it's for something else? Did you encounter a similar problem? The phone should vibrate as soon as I turn it on if I remember right, but it doesn't so it means the vibrating motor is broken for sure, but still it turns on.

P.S. Yes I charged it for some hours, but while in charge the battery logo doesn't appear and there is a yellow led (now green): https://i.imgur.com/XBbl52v.jpg

⟐ Edited by author June 13, 2019 at 5:26 MST

Huawei Mate 9: My back camera is blurr

Tue, 12 Jun 2018 23:03:49 -0700

my rear camera is blurr no goods pics , the front is very sharp and takes goods pics_{,what may be the problems..can I replace the rear camera},what parts did I need

My rear view camera is blurr...can I replace my rear view camera

⟐ Edited by author June 12, 2018 at 23:03 MST