iFixit - Answers With Device "Huawei Mate"

Huawei Ascend Mate 7: Why they can't hear me during a call

Fri, 02 Oct 2020 02:03:23 -0700

During a call, i can hear the person on the other line but they can't hear me. If i use the loud speaker mode or connect a head phone they will be able to hear me then. I already tried to restart the phone and even tried to reset it but still don't work. I wonder because I never dropped it and the phone is just a year old. So please help me. Thank you and I look forward to the help you can give.

⟐ Commented October 02, 2020 at 2:03 MST

Huawei Ascend Mate 7: Touch not working even after a new display

Mon, 16 Nov 2020 07:05:54 -0700

Hi, I have a Huawei mate 7 and the touch doesn't work. I've replaced the LCD, touch everything but still doesn't work. Any thoughts?

⟐ Answered November 16, 2020 at 7:05 MST

Huawei Mate 9: Rear cam pictures are blurry in color mode

Fri, 03 Feb 2023 19:01:26 -0700

The rear camera takes blurry pictures in color mode, but in monochrome the photos are clear. I tried checking the settings, but it didn't work. How do I fix it?

⟐ Answer edited February 03, 2023 at 19:01 MST

Huawei Mate 20 lite: Replaced LCD and touch is not working

Tue, 04 Mar 2025 01:37:51 -0700

Hi guys, quick question. I have tried to replace an LCD to a broken Mate 20 Lite and after replacement the touch is not working. Thought that is was a detective replacement and had shipped another one , tried the next replacement and realised that it does the same. Initially I thought that there was a slight chance that I might have damaged the LCD on reassembly but the second one I tried it without putting anything back together and it does the same. Am I missing something? The original broken screen was heavily shattered but the touch was working fine. What am I missing?

⟐ Answered March 04, 2025 at 1:37 MST

Huawei Mate 9: latest version failed. "getting package info failed"

Fri, 13 Jul 2018 05:19:10 -0700

Hope someone can help me.

I received notification on my Mate9 that an update was available.

I selected the latest update, and now my phone will not start.

It is in a continuous loop of "Download latest version and recovery" and "getting package info failed"

Please can someone help as I am working overseas and this phone is how I communicate with the outside world.

⟐ Commented July 13, 2018 at 5:19 MST

Huawei Mate 20 Pro: I inserted the pin in the left bottom microphone

Wed, 26 Jul 2023 14:46:09 -0700

Hi everybody,

this morning I've been quite dumb: trying to insert the sim into the newly arrived mate 20 pro, I inserted the pin into the left bottom hole instead of into the correct one on the sim slide...

Does anybody know what are those two holes? Microphones? May I have broke something? For example the waterproof integrity?

I installed a testing app and tried to register covering alternatively the two holes and it seems that the phone correctly register my voice..

There is a third hole on the top, is that another microphone?

I'm not sure I damaged something: when I phone, on the other side my voice is well received, besides I re-tried to insert (extremely slowly and carefully) the pin inside both the bottom holes and it find something hard at the same depth, so it seems that nothing has been perforated.... but, I really would like to know where to find technical schematics or tear down videos to see how these two microphones are mounted and which is their function.

If I try to register something with the recorder app and I tap alternatively on the left hole and the right hole, only the second tap is registered... so two are the cases:

1) I destroyed the left microphone, but the right one is sufficient for any application to work correctly

2) Nothing is destroyed, but the left hole is something else or the microphone inside is used for other purposes (noise reduction?)

Does anybody know where to find the phone schematics?

Thank you for any answer

⟐ Commented July 26, 2023 at 14:46 MST

Huawei Ascend Mate 7: MT7-L09 lcd replacement no working

Fri, 16 Sep 2016 01:40:10 -0700

Hello,

today i wanted to repair an lcd screen on the phone huawei mate 7 model L-09. When i tested the new lcd screen, it only shows the logo and then went black. When i recconect the old one(lcd with broken glass) it goes normally in the menu. I ordered a normal lcd from ebay and now i am wondering if there is a difference between models L-10 lcd and L-09?

Does any one has any idea of why is that happening?

⟐ Commented September 16, 2016 at 1:40 MST

Huawei Mate 10 Pro: Water damage, black screen, phone still on! Won't turn off!

Mon, 07 May 2018 04:48:42 -0700

I used my apparent water resistant phone in the pool and now the screen of my phone is black, my phone is on, and unable to be turned off, the screen is black and every so often the phone vibrates as if a notification has come through or as if the phone is being used.

Please help!!! I'm furious this has happened as I did all the research about the water resistance of this phone and only used it to its abilities.

⟐ Answer edited May 07, 2018 at 4:48 MST

Huawei Mate 8: touch screen not working after lcd screen replacement

Thu, 18 Mar 2021 12:16:54 -0700

after lcd screen replacement touch was working fine but after few hours it stop working and then tried with other new screen replacement but touch screen not working but display is fine

⟐ Commented March 18, 2021 at 12:16 MST

Huawei Mate 20 Pro: Where to buy lcd screen replacement

Sun, 10 Mar 2019 17:16:48 -0700

Hi Fellows,

You guys know where I can fix broken lcd screen of Mate 20 Pro, I mean in US.

Thanks in advanced

⟐ Answer edited March 10, 2019 at 17:16 MST

Huawei Mate 9: Can replace my broken screen inifixit?

Mon, 06 Mar 2017 08:21:21 -0700

i have huawei mate9 and it's screen broken hardly.Can ifixit replace the broken screen with a new one? do you havethis type od screen to do it?

⟐ Answered March 06, 2017 at 8:21 MST

Huawei Mate 40 Pro: Mate 40 pro google I'd and Huawei I'd removed

Sat, 19 Apr 2025 03:01:11 -0700

My phone is locked, I need to remove Google I'd and Huawei I'd removed... Do you solution.. I'm from Pakistan and I have Huawei mate 40 pro

⟐ Commented April 19, 2025 at 3:01 MST

Huawei Mate 20: How to fix volume button

Sun, 01 Sep 2024 21:05:39 -0700

My volume button and switch button cannot function. Cannot turn the volume up or down. Also cannot switch off also

⟐ Answer edited September 01, 2024 at 21:05 MST

Huawei Mate 20 Pro: Is it possible to physically replace volume buttons?

Sun, 13 Sep 2020 16:57:49 -0700

I’ve got damaged volume button after my phone fell on the ground and now its pushed in. I’m stuck with the repair right now, I’ve already got the button flex out but still can’t figure out how to get the buttons out.

⟐ Commented September 13, 2020 at 16:57 MST

Huawei Ascend Mate 7: Why is my Huawei-mate 7 blinking with a red light. (salt water)

Thu, 10 May 2018 07:16:30 -0700

Yesterday I was swimming. I had put my phone into a waterproof bag that I had brought. It worked 2 times and the 3rd time water got it. I didn't see how much got in but it wasn't fully soaked in sea water. 2 hourd after I had been 'swimming' with my phone we got home. I dried it and put it in rice. I left it in for 20 hours. I took it out and tried to turn it on nothing worked. I put it on my charger and it flashed with a battery symbol saying my phone was super flat. Now im just waiting for what will happen next. Any advice?

⟐ Commented May 10, 2018 at 7:16 MST

Huawei Mate 9: Phone asking for a code all of the sudden

Sat, 19 Apr 2025 18:44:19 -0700

Hi there!

On my phone, i dont use a passcode. But yesterday night, all of the sudden i see a message saying “user data is locked, please enter a PIN to unlock”. How do i still get access to my phone now? ive tried everything but nothing is working. And my phone is still locked,

any tips out there on what to do next?

how can i restore my data now, is there a way?

⟐ Answered April 19, 2025 at 18:44 MST

Huawei Mate 9: How to solve locked device after hard reset

Sun, 15 Mar 2026 01:29:18 -0700

I am having a problem in Huwaei mate 9 /Model: MHA-L29

I was doing hard reset wipe data and then factory reset it seems while doing the wipe its not done completely first it reaches 15% then it jumps to 100% claims thats it complete.

after the factor reset first I had a locked screen with emergency dialer and a space to put password but there is no keyboard and now I have a black screen with the soft keys but other functions like voice screen logo charging is working. Please help me couldnI download a new software as I don't know my build number so I can't reflash it beside when I choose the software place should it be related to the purchase country or to my residencey ?

Please help me as I can't send it to the company as I am in Africa and here there is no huwaei company..

⟐ Commented March 15, 2026 at 1:29 MST

Huawei Mate 20 lite: The screen is cracked but the phone still works?

Sun, 25 Jun 2023 08:09:04 -0700

I turned the phone on but the screen doesn't work where its cracked and it has water inside of it but it still makes noises

⟐ Answered June 25, 2023 at 8:09 MST

Huawei Mate 20 lite: phone wont charge with new battery

Wed, 25 Jan 2023 17:53:13 -0700

i change the battery of my phone and wont charge with any charger

⟐ Answered January 25, 2023 at 17:53 MST

Huawei Mate 20 lite: No display on my Huawei Mate 20 Lite

Tue, 13 Apr 2021 15:14:59 -0700

Hi,

I have no display on my phone when I press the power button. I have attached a video of the problem

Your help is much appreciated

Thanks

⟐ Answered April 13, 2021 at 15:14 MST