We bought this second hand and found when we switched it on that the fridge bit doesn't cool things. This was a shame but we already had a small undercounter fridge so we decided we could get by with that as our fridge and the freezer section of the Hotpoint.

We did read online that if this model gets turned off for a while and then gets turned back on, condensation can build in the vents from freezer side to fridge side and block them up as the freezer cools the fridge. So we defrosted the unit for 48 hours and dried any moisture we could find then followed the instruction manual to restart the unit.

For one day we had a fully functioning fridge and freezer. But now just the freezer works again. And with the weather being warmer we've started putting ice cream in there; we've found it freezes soft - regardless of brand. Also not sure if relevant but occasionally it makes a "clok" sound...

We'd really like to get it fixed but can't really afford an engineer at the moment so would like to have a go ourselves if possible. Any suggestions?

⟐ Edited December 19, 2023 at 5:32 MST

⟐ Commented December 01, 2024 at 3:27 MST

⟐ Answer edited July 27, 2024 at 19:14 MST

I am not sure this changes anything. The freezer is empty because I never put food in it.

⟐ Answer edited April 09, 2024 at 7:26 MST

I have a Hotpoint fridge freezer FFP187MP which came in the flat I bought. Initially, this fridge was working well, however, when the door of the fridge was opened the lights would flicker 3-4 times with a clicking noise, before staying on.

Recently I noticed the compressor comes on for a few seconds, then the same loud clicking noise happens and the compressor shuts down. After a few minutes, it happens again.

I also noticed that, at night, the compressor seems to run for longer, hence the freezer is working alright (food still is frozen), but the fridge temperature is higher than it should be.

I bought a starter relay and, funny enough, replacing it didn’t help. So I switched back to the old one as it seems to be more stable (could the new part be faulty?).

Has anyone experienced this before? I watched too many youtube videos now and wonder if it’s the evaporator fan, or thermostat, or even the control board that is failing.

Thanks!

⟐ Edited March 11, 2024 at 10:25 MST

Recently the fridge has not been cooling. I was advised to turn it off for a couple of days to make sure no ice had built up, which I did.

It’s still not cooling properly. It is on and running when I set it to superfreeze - you can hear it running but then the fridge gets quite icy if left on too long or it seems like there’s cold ‘humidity’ in there. The freezer seems cold enough. When I put it back to it’s number setting 5 or 6, it turns off completely and I can’t hear it running. Someone suggested it’s the condensor that’s not running properly. Any ideas? I really don’t wnat to have to buy a new one as this looks still brand new, but then I don’t want to pay for a repair only to find that something else needs repairing etc. Thank you.

⟐ Edited March 11, 2024 at 10:08 MST

⟐ Answer edited February 11, 2026 at 14:43 MST

⟐ Edited May 18, 2024 at 6:37 MST

It shows on the display screen the letter f and the numbers 09

The touch doesn't work 100%

⟐ Edited May 02, 2024 at 14:25 MST

⟐ Edited December 12, 2023 at 15:52 MST

so what could be the reason the fans not being told to operate? Oh the the defrost heater get hot to the touch.

please help

⟐ Edited December 12, 2023 at 16:17 MST

⟐ Edited December 18, 2023 at 11:16 MST