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<title><![CDATA[iFixit - Answers With Device &quot;Hitachi Touro Desk External Drive&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Hitachi_Touro_Desk_External_Drive?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Hitachi Touro Desk External Drive&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Sun, 05 Apr 2026 00:56:16 -0700</pubDate>
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<title><![CDATA[Hitachi Touro Desk External Drive: USB external dIsk not detected after improper shutdown (PC freeze)]]></title>
<description><![CDATA[<p>Hi, I had this exact same problem before and fixed it but I can’t remember how; After my computer froze [1] it doesn’t detect my USB external disk anymore, and it doesn’t show up when I boot up the laptop with a different hard drive or from a DVD boot either</p>

<p>I am pretty sure the problem is because the disk wasn’t unmounted before shutdown, I think there was a thing I got before that would detect that the USB drive is plugged in even when Windows can’t, and then safely dismount it, but I was really stupid and forgot to save or write down what program I used before if anyone knows what to do please tell me :(</p>

<p>I feel sick because I again stupidly didn’t back up [2] and it has pretty much my life on it.</p>

<p>[1] I think due to graphics card overheat because I was playing 2 copies of a game at once which is also when this happened last time, so unrelated reason to the disk</p>

<p>[2] I’ve tried to backup before and I found that copying stuff from one USB disk to another seems to be more likely to add errors than copying stuff to a computer hard disk, I don’t know if there’s any better way, I gave up because of that (and because I had this stupid dream idea that I’d get stuff organised THEN back up)</p>

<p>I saw <a class="user-mention-link notranslate" href="/User/408812/DanJ">@danj</a> answered a similar problem on this site before (found via search) but couldn’t find any way to @ or PM to point to this post</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_11_24_Num_2018" class="header">Update (11/24/2018)</h3></div>

<p>Clevo P370SM-A laptop <a href="http://archive.is/QZFIL" rel="nofollow noopener noreferrer">http://archive.is/QZFIL</a> Intel Core i7 4810MQ Mob but other USB stuff does work I am using USB keyboard and mouse right now it's just that the USB disk doesn't show up at all when I connect it, I remember I fixed it somehow before by finding a program that would detect USB disks even when they aren't being found by windows, but I can't remember the name of it :(</p>

<p>⟐ Edited by author December 26, 2019 at 5:49 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/531494/USB+external+dIsk+not+detected+after+improper+shutdown+(PC+freeze)</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/531494</guid>
<pubDate>Thu, 26 Dec 2019 05:49:13 -0700</pubDate>
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