iFixit - Answers With Device "HP Photosmart"

HP Photosmart Premium e-All-in-One C310a: Paper feed rollers have stopped feeding paper?

Mon, 15 Dec 2025 10:47:54 -0700

The printer will print fine with one page at a time manual feed. The feed rollers drop down on the paper but will not turn when it touches the paper. Have looked for answers all through HP support and have only found that HP doesn't do anything about fixing this problem. Has anybody taken one of these apart yet to see how they can be repaired? Any good ideas about how to start?

⟐ Answered December 15, 2025 at 10:47 MST

HP Photosmart 5520: Why is it printing so small? Can't read the documents.

Sun, 08 Mar 2026 20:09:38 -0700

When I print a document it comes out extremely small. What needs to be adjusted

⟐ Answered March 08, 2026 at 20:09 MST

HP Photosmart Premium Fax C309a: Printer not picking up paper to feed

Tue, 28 Jun 2022 08:48:24 -0700

The printer will not pick up the paper to feed it into the printer. It displays the load paper into main tray message even though there is plenty of paper. It seems like it could be a paper sensor issue.

⟐ Commented June 28, 2022 at 8:48 MST

HP PSC 2410 Photosmart All In One Printer: once turned on, my photosmarts starts clicking and won't operate!

Thu, 08 Nov 2018 20:17:45 -0700

Once i turn on my photosmart, it starts clicking and won't operate!

⟐ Answered November 08, 2018 at 20:17 MST

HP Photosmart 5520: Printer stop printing black

Fri, 12 Nov 2021 01:21:41 -0700

My printer stop printing black

⟐ Answered November 12, 2021 at 1:21 MST

HP PSC 2410 Photosmart All In One Printer: error code remove and check print cartridges

Sat, 26 Jun 2021 09:42:25 -0700

error code remove and check print cartridges appearing on screen i have replaced cartridges nothing seems to be broken but error code remove and check print cartridges wont go away, what do i do next?

⟐ Commented June 26, 2021 at 9:42 MST

HP Photosmart c4780: How to replace a broken scanner glass?

Sun, 31 Mar 2024 10:28:53 -0700

A picture frame fell on top of the printer and cracked the scanner glass, scanner not working. Is there a replacement glass and how do i replace it?

⟐ Answer accepted March 31, 2024 at 10:28 MST

HP Photosmart: Photosmart 7510e - Paper not feeding automatically, Will feed Manually

Tue, 18 Mar 2025 23:18:30 -0700

With paper in the printer "No Paper Error" keeps coming up. When the printer status page it printed the feed rollers move down to the paper however they do not roll or move at all to pull the paper through the printer. All of the additional rollers after the feed rollers are working properly because when you push just one sheet of paper through the feed rollers the second rollers will grab the paper and pull through the duplexer rollers.

I am looking for a guide to the teardown process to get to the feed rollers to see if a gear is broken.

Thank you for any help.

⟐ Answered March 18, 2025 at 23:18 MST

HP PSC 2410 Photosmart All In One Printer: 2410 scanner :setup says I need software?

Fri, 19 Sep 2014 12:21:29 -0700

What software is needed for scanner option on PSC 2410. When I hit set up it says" install printer option software".

⟐ Answered September 19, 2014 at 12:21 MST

HP Photosmart 5520: Why is black ink not printing after changing the cartridge?

Tue, 05 Aug 2025 10:26:03 -0700

Why is black ink not printing after changing the cartridge?

⟐ Answered August 05, 2025 at 10:26 MST

HP Photosmart c4780: Loud ratcheting noise from printer

Fri, 28 Jun 2024 10:14:57 -0700

When printer initializes before printing, a loud ratcheting noise comes from beneath ink cartridge carrier for several seconds.

What lis likely cause?

⟐ Answered June 28, 2024 at 10:14 MST

HP Photosmart c4780: will not connect to a wireless network

Tue, 11 Sep 2018 18:18:43 -0700

How do I get my wireless hp printer to connect to a wireless network?

⟐ Answer edited September 11, 2018 at 18:18 MST

HP Photosmart Premium Fax C309a: My Scanner has black line appear on the docs when it scanned.

Sat, 09 Jul 2022 12:44:04 -0700

When I scanned any type of documents or even copy a documents, it has an output of thick horizontal line on the copied documents. What needs to be done to fix it? seems nothing showing dirty marks or anything that might create a line on the scanner bed. Is it hardware ?

⟐ Answered July 09, 2022 at 12:44 MST

HP Photosmart C6180: says paper jam but no paper is stuck anywhere

Thu, 05 Mar 2020 03:26:04 -0700

says paper jam but there is no paper stuck anywhere

⟐ Answer accepted March 05, 2020 at 3:26 MST

HP PhotoSmart 2575 All-in-One Printer: How do you fix a carriage jam?

Wed, 16 Mar 2022 05:22:24 -0700

How do you fix a carriage jam in the photosmart printer?

⟐ Answered March 16, 2022 at 5:22 MST

HP Photosmart Premium C309g: scanner won't scan to my computer

Tue, 11 Aug 2020 04:55:37 -0700

Why can't I scan to my computer?

⟐ Answer deleted August 11, 2020 at 4:55 MST

HP Photosmart c4780: Why is my printer stuck on the screen with the HP logo?

Fri, 26 Apr 2024 19:14:47 -0700

The printer is stuck on the HP logo and the blue buffering bar. It isn't getting past it and I'm so disappointed because I need to use it for scanning. It's a great scanner! Please help me in resetting the printer hardware or whatever it needs!!

⟐ Commented April 26, 2024 at 19:14 MST

HP PhotoSmart 2575 All-in-One Printer: says out of paper

Thu, 07 Sep 2023 05:31:01 -0700

When I try to print it says out of paper.Printer collects info and starts process but then stops.It doesn't matter if it is a hard copy or from external source.

⟐ Commented September 07, 2023 at 5:31 MST

HP Photosmart D110a: Why does my printer keep saying paper jam but non seen?

Thu, 04 Jun 2020 01:15:40 -0700

I have done everything possible( cleaned the rollers, reset the printer, checked to ensure that there isn’t any objects stuck in it) but it just keeps saying “ clear paper jam” every time I try to print something. I’m going cookoo

⟐ Answer deleted June 04, 2020 at 1:15 MST

HP Photosmart Premium C309g: Rubber paper feed rollers don't roll

Sun, 27 Jan 2019 10:45:20 -0700

My HP Photosmart C309g won't feed paper anymore. After checking with a flashlight, it appears that the rubber paper feed rollers don't roll at all.

Has anyone had the same problem? How did you manage to fix it?

⟐ Commented January 27, 2019 at 10:45 MST