iFixit - Answers With Device "HP Pavilion dv9000"

HP Pavilion dv9000: Laptop shuts down after 1 second

Fri, 31 Mar 2023 02:33:28 -0700

When pressing the power button, the lights flash on and you hear the fan - but after a second, the computer shuts down. Then after 2 seconds starts the process over again. Once it is in this state, the only way of stopping it is by removing the battery and the power cord.

Thanks. I sent the computer to HP and they replaced the motherboard.

⟐ Commented March 31, 2023 at 2:33 MST

HP Pavilion dv9000: What is the cause of multiple hard drive failures?

Mon, 13 Jun 2022 20:47:57 -0700

The HP Pavilion dv9000 is not the oldest computer out there. About 4 months ago, the stock hard drive (about 2 years old) began making scratching noises and such, so I went out and bought an external to back it up, as well as a new Western Digital WD Scorpio Black 500 GB 7200 RPM (the "desktop-performance" laptop hard drives).

So I tried backing it up with the external, but the old drive died mid back up, and it was completely dead.

I installed the new hard drive, and hooked it up with Windows 7, but even 2 weeks in, I started having start up problems. Windows would fail to start up occasionally, and I had to do start-up repair a few times. 2 months in, Windows failed again, I started start-up repair, and it didn't work. I went into the hard drive self-check, it passed the quick test, but received an "error #10009: replace hard disk" from the comprehensive check.

I know that means I need to replace it again, but I'm wondering if anyone knows what could cause this. Did I just get unlucky with 2 bad hard drives, or is there something else that could cause this?

⟐ Commented June 13, 2022 at 20:47 MST

HP Pavilion dv9000: Need new power cord

Sun, 02 Aug 2020 09:26:49 -0700

I don’t know what size the connector is on the laptop for a replacement charger. Can someone help me?

⟐ Answered August 02, 2020 at 9:26 MST

HP Pavilion dv9000: No operating system OS Vista

Mon, 06 Apr 2020 20:09:21 -0700

Getting this error message

⟐ Answer edited April 06, 2020 at 20:09 MST

HP Pavilion dv9000: Power Point keeps trying to repair file

Mon, 23 Mar 2020 06:29:36 -0700

I have a user running Office 2010 that every time they open a given Power Point file it prompts them to repair the file:

'PowerPoint found unreadable content in Presentation.pptx. PowerPoint can attempt to repair the presentation.

If you trust the source of this presentation, click Repair."

If you click repair, it does not appear to make any changes to the file and it opens but it says:

"PowerPoint removed unreadable content in Presentation [Repaired]. You should review this presentation to determine whether any content was unexpectedly changed or removed."

If you choose 'cancel' as opposed to 'repair' it simply does not open the file.

I can't open this same file on other machines running Powerpoint 2010. I have tried running a repair of Office as well as all available office updates to resolve. Any help I can get on this issue would be greatly appreciated.

⟐ Commented March 23, 2020 at 6:29 MST

HP Pavilion dv9000: biometric scanner not working

Wed, 12 Feb 2020 17:35:42 -0700

i have a fingerprint reader on my computer, and i have loved it up until now. i have downloaded the latest drivers and it still doesn't work correctly. it will light up when you run your finger over it but it want fill in your data??? any suggestions???????????

⟐ Answered February 12, 2020 at 17:35 MST

HP Pavilion dv9000: I have no sound

Sat, 20 Jul 2019 02:42:45 -0700

there is no sound coming from my computer after upgrading to windows vista

⟐ Answered July 20, 2019 at 2:42 MST

HP Pavilion dv9000: Operating System Not found

Sat, 13 Apr 2019 18:24:57 -0700

I get the Operating System not found when I try to boot up. Everyonce in a while it works fine. Prior to getting this error (the last time it worked) I rcvd a DVD not found error.

Any ideas? Could it be just replacing the DVD player?

⟐ Commented April 13, 2019 at 18:24 MST

HP Pavilion dv9000: While turning on my computer it freezes at a black screen?

Wed, 07 Dec 2022 02:30:07 -0700

after i power it on all of the buttons turn blue like always and then about 2 seconds later it freezes at a black blank lit up screen. please help all family pictures are saved on there.

⟐ Answer edited December 07, 2022 at 2:30 MST

HP Pavilion dv9000: No sound, USB controller has "Unknown Device" with code 43 error

Tue, 14 Aug 2018 04:52:51 -0700

I bought the laptop refurb to use at home for word processing and record-keeping since I have no access to internet. I didn’t notice the silence until I got bored with a tedious data task and decided to put in CD. The player seemed to work, the volume meter showed that it was reading, but no output through speakers, earbuds, or from the inherited playlist samples. Also not from the online classes I had registered for that required , of course, sound to hear the lecture on the wifi hot spot. According to the stickers on the bottom, the machine came with Vista, but during refurb it was loaded with Windows 7 Home premium. I tried the fix suggestions from questions in the knowledge bank, but still no go. I tried the driver update and got a message from our good friend Microsoft that the driver lacked a registration and wouldn’t install. Now there is no listing in Device Manager for sound, game, etc. Do I just have a heavy, clunky word processor, or can I try anything else?

⟐ Commented August 14, 2018 at 4:52 MST

HP Pavilion dv9000: Bad motherboard causing blackscreen "Operating System Not Found"?

Sun, 15 Apr 2018 10:32:37 -0700

Took my HP Pavilion dv9000 w/Windows Vista to computer repair shop. Told me they tried new GPU (sp?), didn't work, I need new motherboard. They will not replace motherboards in Hp laptops because of all the problems with the replacements being as bad as the originals. Told me to buy a new laptop.

Is there anything else I can do to fix this? Hp told me they have no idea about such a problem. Yea, right.

Help?

⟐ Answer accepted April 15, 2018 at 10:32 MST

HP Pavilion dv9000: shuts down and restarts every 5 to 10 mins.

Fri, 13 Apr 2018 06:14:36 -0700

It powers on normal and after five to ten minutes restarts . It operates normally while its on. Will only stay on while plugged in with power cord but gets very hot . Any answers help.

⟐ Answer accepted April 13, 2018 at 6:14 MST

HP Pavilion dv9000: Won't come on press power OR the "Q' or "DVD" button blue lights flash

Tue, 09 May 2017 17:33:23 -0700

I press the POWER button and all the blue lights flash but computer will not power up. Press POWER again, same thing.

I can also press the "Q" button next to the "DVR" button and the same thing happens.

The "Q" and the "DVR" buttons are just to the right of the POWER button.

Press the POWER or Q or DVR and all the blue lights across the top of the computer flash blue then that's it. Won't do anything else. Will not power on at all.

Naturally I have checked both of the batteries that I have for the laptop and the power supply, etc. All that is fine.

HP Pavilion dv9000: Disk drive is not working

Tue, 13 Dec 2016 09:29:21 -0700

I put a disk into my disk drive and it isnt reading it. I had the same problem a couple months ago after i deleted a bunch of pics and stuff off of my computer. I recently tried to download a software that lets me burn cds and dvds, but it couldnt download because " the pc did not find a disk drive.

Please help.

Aslo my computer screen is truring red whenever it is moved. i also have a red line down the middle of it. what can it be from?

thanks for the help..

⟐ Answer accepted December 13, 2016 at 9:29 MST

HP Pavilion dv9000: Laptop won't power on

Fri, 28 Oct 2016 08:21:14 -0700

When I press the power button to turn on a dv9600 laptop, nothing happens. The only led that is lit, is the power connector led. First of all I tried with another AC adapter, but again nothing happens. I have disassembled the laptop to check if the 19V reach the motherboard correctly and indeed there are 19V on the motherboard.

How could I check if it is a motherboard problem or something else, eg the power button board?

HP Pavilion dv9000: Where do you get a rebooting program for my laptop

Wed, 26 Oct 2016 23:29:06 -0700

I need the original rebooting program for my laptop it runs a full diagnostic and says device drivers not found.

⟐ Commented October 26, 2016 at 23:29 MST

HP Pavilion dv9000: Charger port is loose

Fri, 01 Jul 2016 17:15:31 -0700

I have a HP Pavilion dv9000 and my charger port is loose and you have to press the power cable firmly to make it charge, How would I go about fixing this, Thank you!

⟐ Answer accepted July 01, 2016 at 17:15 MST

HP Pavilion dv9000: Windows Configuration on Startup Help

Sun, 14 Feb 2016 08:44:17 -0700

Looks like the power ran out when updating the windows on my laptop and every time I start the computer it will bring me to the Stage 3 of 3 configuration update and stay on 0% complete and it will stay there about 30 sec and it turns off and restarts on it own and it just keeps repeating itself over and over, how can I get rid of this process, HELP!!

⟐ Commented February 14, 2016 at 8:44 MST

HP Pavilion dv9000: Best way to reflow?

Fri, 13 Nov 2015 07:40:43 -0700

I am looking into the heatgun, blocking the vents(wow, that will do MORE damage then good), reballing, replacing the board if I get the right donor

I have asked about the best way to implement data removal separately and actually made it understandable

How I deal with these laptops is very simple, clean the heatsink, get Artic Silver 5, replace the thermal pads on these ticking death clocks to keep them around longer(I get it, I CHOOSE to take these)

I will do this on ANY NVIDIA plagued laptop I need to fix to keep them from dying again as quick(I have worked on a friend's with a reflow, it lasted 2 years before it died, better then a year and then it died before)

⟐ Answer edited November 13, 2015 at 7:40 MST