Running Windows 8.

My father's laptop isn't working. When you turn it on it starts to load Windows 8, but only says "Preparing Automatic Repair" then goes to a black screen.

I tried holding the power button for 20sec, but there was no change during start up.

I restarted again and tried holding F9, F5, F10 to try and run a self diagnostic test, but that didn't work either.

Any help will be greatly appreciated. Thanks.

⟐ Commented March 05, 2026 at 19:15 MST

⟐ Commented November 24, 2022 at 8:08 MST

⟐ Answered October 12, 2024 at 22:06 MST

⟐ Answered November 08, 2016 at 9:46 MST

I was lent this computer for repair. Works OK, but the lower right hand corner of the display isn't working properly

. I suspect backlight malfunction, but even if the diagnosis is easy, the repair may not be.

Has anyone tried to take apart the display assembly?

Comment augmenter la mémoire vive sur cet ordinateur portable HP 14-BF0XX ?

⟐ Answer accepted February 15, 2025 at 8:32 MST

What should I do to repair this start-up issue?

⟐ Answered August 23, 2023 at 4:37 MST

On this computer model I have to repair, the plastic enclosure around the power button is cracked and broken. The previous owner likely dropped it more than once. The power button itself is a sub-microswitch located rather deep inside the enclosure and actuated by a plastic pusher molded in one piece with a spring-like extension riveted inside.

The rectangular hole holding the plastic power-button pusher has deformed, and the pusher frequently stays in the depressed position, meaning the computer may or may not turn on since the switch can stay permanently depressed.

Additionally, the spring-like plastic structure from the pusher is also broken.

It is just one exemple of a cosmetic defect affecting functionality

Already tried:

Finding the plastic pusher and replace it. No luck, even on AliExpress

Thinking of trying:

Make the rectangular hole slightly larger with an Xacto, but doing so may result in the pusher getting lost inside.

Thought of trying, but rejected:

Glueing the pusher to the switch. Given how small the electrical switch is, I just couldn't trust myself to lay a glue bead small enough not to glue the switch itself but large enough to hold the pusher.

⟐ Commented February 02, 2023 at 19:12 MST

Thanks,

Joshua

⟐ Answer accepted October 24, 2022 at 2:11 MST

⟐ Answered July 17, 2021 at 20:15 MST

I need a part number for replacement touchscreen assembly with digitizer

⟐ Answered December 14, 2019 at 6:39 MST

⟐ Answer edited November 09, 2016 at 7:10 MST

⟐ Commented November 07, 2016 at 7:51 MST

I appreciate that the ideal solution is to get the FPC replaced but I really would prefer to avoid that if possible. Does anyone have any other suggestions?

Solve in this problem.