HP Pavilion 17-b Series: Laptop display all black despite no physical damage what’s going on?

Mon, 13 Mar 2023 13:15:15 -0700

Before my laptop display mysteriously stopped working I would get this black screen that would have this text pop up that said “CMOS checksum error invalid “ which I ignored because I had absolutely no idea what that meant and then my laptop would boot up to the login screen as normal until last Saturday 3/4 I kept getting this error message about a usb being unrecognized even though I hadn’t put one in recently. I thought my laptop was just glitching like technology does usually and I went to restart it but then that’s when it happened after I went to restart the laptop the display wouldn’t not come back on and then the caps lock button I noticed on my keyboard was flashing multiple times I counted like 5-6 all together few long ones few short ones I then thought do I have water damage somehow why is my keyboard doing that so then I went to open my base enclosure didn’t see anything that really stuck out that looked damaged (then again I didn’t know what I was looking for) so I closed it up and decided to take it somewhere called HP support and they suggested that I send it to them and they replace the hard drive and motherboard for a large amount of money or take it to somewhere local like a Best Buy geek squad. This proved to be useless also Best Buy geek squad experience was weird they told me they couldn’t help me because I didn’t buy my laptop there it’s out of warranty anyways (had it since 2018) and they sent me to a “Ubreakifixit” I thought this would be the solution but they called me today saying my laptop is unrepairable which I can’t believe, my friend linked me to this page in hopes of some real answers and help I’m hoping I can get some help here

⟐ Commented March 13, 2023 at 13:15 MST

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Tue, 18 Apr 2023 07:19:58 -0700

Can someone give me instruction on how to replace hard drive with ssd drive?

⟐ Answered April 18, 2023 at 7:19 MST

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