Product Number: 9VT59UA#ABL

I need help to find the correct parts to buy (shipping to Canada) and I am unsure if simply buying a screen replacement will do the job to adjust hinge correctly.

Will it be possible to have a repair guide to replace broken hinge/screen please?

I was also looking to possibly replace the battery for a new one.

Let me know if you need more information.

Thank you in advance for your time and help!

P.S. Here is a video showcasing the issue on my laptop: https://www.dropbox.com/scl/fi/5epcs2fx2...

⟐ Commented January 04, 2026 at 20:33 MST

⟐ Commented January 14, 2025 at 0:36 MST

⟐ Answered September 21, 2025 at 7:29 MST

⟐ Commented July 07, 2025 at 22:51 MST

⟐ Answered March 16, 2026 at 7:57 MST

After waiting for all the parts to be shipped I finally got to replacing the back cover and the screen, I transferred all the cables and components to the new back cover, but when I connected the screen and power the laptop back on the new screen wouldn’t turn on. When I tried putting the old screen back just to see if it lights up it also didn’t work.

An important thing to note is that during the replacement of the screen this small (same size as the one in the screen bezel) magnet just appeared out of nowhere and I don’t know where it came from. Anyway I trued restarting the laptop, resetting the BIOS, even updating the graphics drivers and nothing seems to help. I also wanna mention that with an external monitor the laptop works fine and everything else is working.

i came across a post on Reddit talking about the hall sensor cutoff switch for the screen, that’s normally used to detect when the laptop is closed to turn of the screen, and that it might be stuck in the off position and that’s why the screen isn’t working. However I haven’t been able to locate the hall sensor, even though I know where the magnet in the screen bezel is. Would anytime be able to help me fix this issue?

⟐ Commented March 06, 2026 at 20:32 MST

keeps occuring and i do not know why

any suggestion on why this keeps on occurring

⟐ Commented January 27, 2026 at 1:25 MST

i did go through the same process a while back but it did nothing again no further instructions on what to do next and the keyboard still kept having issues so now i need assistance as i did what the others have suggested and nothing so what to do as i have no idea well not no idea i have a idea but i would rather avoid dismantling a 699 laptop if am able to assist it as i have not found the keyboard ribbon cable and i did check google images but they confused the &&^& out of me so what next

any actual suggestions rather than the ones that have already been tried and failed

⟐ Answered January 21, 2026 at 2:29 MST

⟐ Commented December 14, 2025 at 15:05 MST

is this cos quick share is unable to send large amounts of files and folders or is it from the amount of space i have as stated i have more than enough memory to send the large files and folders but fails to send

⟐ Answer edited December 06, 2025 at 1:27 MST

as i use the laptop am i guessing that the left one on the machine is usb 3.0 and the right one is usb 2.0 or is this incorrect as when i plug any type of usb connection into the left side it does not always recognise that there is a device connected to it so am guessing that the left one is for 3.0 and the right one is for 2.0

but need answers on this topic

⟐ Commented December 02, 2025 at 1:22 MST

⟐ Answered November 18, 2025 at 5:58 MST

⟐ Answered November 04, 2025 at 17:05 MST

When I run my system, I typically have 2 windows open in google chrome and about 5-7 tabs per window. I find that when other operations are active (excel, windows, etc.) everything will lag. I also notice the computer runs kind of hot. Fan runs a ton.

⟐ Answer accepted October 10, 2025 at 13:06 MST

Here is the image

⟐ Commented August 14, 2025 at 0:54 MST

⟐ Answered April 30, 2025 at 16:43 MST

Does anyone know a fix to this? should i replaces the fan or is there a simpler fix?

⟐ Commented April 24, 2025 at 8:32 MST

The power button also seems to be disabled. The only way I can turn on the laptop from a cold start is to disconnect the battery, plug in the AC Adapter (USB-C), and clear the CMOS Error. Holding down the power button (on the keyboard) fails to generate a response.

For my Windows 11 installation and Hiren's BootCD sessions, the trackpad was inactive. I used a keyboard and external mouse, respectively, to navigate. I did not test for touchscreen functionality.

Getting an SSD to handshake properly is my first priority. I can already work around a bad trackpad and power button.

At this point, I believe I need to replace the motherboard and the entire upper case to bring this laptop back to working condition.

⟐ Commented March 05, 2025 at 2:14 MST

⟐ Answered January 03, 2025 at 4:59 MST

wouldn't i be able to hear the voice message in the bluetooth headset as well as the gaming headset as am using obs but unable to so why is this occurring