⟐ Answered September 07, 2021 at 7:43 MST

Please is there anyway to get the bluetooth back or is it a hardware problem? Thanks.

⟐ Answered June 27, 2023 at 0:25 MST

⟐ Commented November 05, 2017 at 14:53 MST

⟐ Answer accepted November 13, 2015 at 10:09 MST

⟐ Commented October 14, 2015 at 19:40 MST

⟐ Answer accepted September 25, 2015 at 10:01 MST

Thanks for your input.

⟐ Commented July 29, 2018 at 17:34 MST

⟐ Answered May 24, 2016 at 0:51 MST

This started as one small pixel and has continuously grown over the course of 3-4 weeks. is this a bad LCD screen that needs to be replaced or another issue?

⟐ Answer accepted May 04, 2017 at 4:58 MST

⟐ Answered February 14, 2016 at 7:43 MST

Here is a link to the ifixit site showing the type of SSD.

HP Envy TouchSmart 15 Solid State Drive Replacement

Thanks.

⟐ Commented April 14, 2018 at 11:21 MST

⟐ Commented November 22, 2017 at 19:54 MST

⟐ Commented July 11, 2017 at 0:37 MST

HP 15 x360

model: 15-u010dx

looking to buy a great replacement battery .

can someone help please

⟐ Answered August 04, 2020 at 2:20 MST

⟐ Answered March 12, 2018 at 2:55 MST

the computer got a screen crack when opening on the 1st week of having it. im guessing it got damaged in shipping and i hadnt noticed because i was not deeply inspecting anything. but im a tiny girl and opening a laptop shouldnt crack the screen that much.

anyway this is now the second problem to have cropped up and im making sure its not a result of the first problem. i disabled the touchscreen driver at request of hp so my screen didnt keep flickering and thinking the mouse was clicking everywhere because of the crack.

after about a month of use like this with no issues, my laptop now wont boot occassionally. it'll have a charged battery or be plugged in (the led indicator is on) but the power button will essentially do nothing. ive ran through some troubleshooting with HP cause i thought it might be the battery since they had some battery recalls. however supposedly they checked that once we finally got the computer to boot.

the only way i can get it to come on is by holding the windows key, v, and the power button. then it will slowly come on with a checksum cmos 502 error. but then it'll boot like normal and work perfectly fine until it goes into sleep mode or powers down and then 90% of the time i'll have to repeat this.

any help would be appreciated

⟐ Answer accepted December 09, 2017 at 12:28 MST

I open up my laptop quite frequently as I go from new owner to upgrader, gradually replacing the wireless or storage space. On time I got lazy and left the battery plugged in while I went in and poked around. Now the laptop won't turn on.

PROBLEM: Laptop does not power on, unresponsive in general.

CAUSED BY (?): I might have shorted out a component by leaving the battery in while tinkering.

OTHER INFO: The charging light comes on when plugged into the wall adapter, but if on battery mode no lights come on when the power button is depressed (no light codes to read)

POSSIBLE SOLUTIONS: I replaced the power button which unsurprisingly did not work. Before purchasing any more components I need to isolate the issue. I need to use some multimeter tricks to identify the full damage to my components before continuing.

REQUESTING: A helpful tip, guide, link to an existing guide resource, etc. for how to correctly use a multimeter to indetify dead components, how to visually ID dead circuit components, etc.

Thank you for any response!

⟐ Answer accepted November 25, 2017 at 9:02 MST

⟐ Answer edited August 22, 2017 at 15:25 MST

⟐ Answer edited August 20, 2016 at 5:08 MST

Think its a hardware problem,maybe simple as a connection failure,

2013 model...upgraded toW10....is it worth fixing? I can use it this way,but would really like to get touch back.

u have any way to determine if is hardware?

⟐ Answer accepted May 24, 2016 at 4:12 MST