iFixit - Answers With Device "HP Envy Series"

HP Envy 4502: Won't connect to the Internet

Wed, 13 May 2026 09:49:53 -0700

Motherboard error

HP Envy 5660: Printer says that there is a paper jam. But there is no paper jammed i

Mon, 04 May 2026 02:19:05 -0700

Printer says that there is a paper jam. But there are no papers. Jammed in the printer will not print

⟐ Answered May 04, 2026 at 2:19 MST

HP Envy 7640: What is blocking the Photo tray when I want to print using normal tray

Thu, 13 Nov 2025 11:06:48 -0700

Photo tray is in proper place but once I hit print using normal tray, it clicks and stops, then printer stops and produces error message about Photo Tray Problem. It is riding freely and I definitely in place per HP fixit page. I'm not trying to print photos, just normal print/copy from regular tray. "The photo tray is blocked. Please adjust the tray and try again." Purchased in 2018, HP ENVY 7643.

HP ENVY 5530: My paper path cover cannot be removed

Tue, 14 Oct 2025 09:14:17 -0700

I removed my paper Path Cover on my HP Envy 5530 and not sure if I put it back the wrong way round but cannot now remove it. Any suggestions please.

HP Envy 4502: How to replace carrier

Sat, 03 May 2025 04:48:31 -0700

Hp 3545 printer has error . THE CARTRIDGE IS NOT COMPATIBLE

⟐ Answer edited May 03, 2025 at 4:48 MST

HP Envy 4502: Paper will not feed

Thu, 10 Apr 2025 17:30:37 -0700

Paper will not feed unless I manually feed one sheet at a time

⟐ Commented April 10, 2025 at 17:30 MST

HP Envy 5660: Blue screen of death

Mon, 24 Mar 2025 06:25:58 -0700

I experience the following issues. I think it may have been after an automatic firmware update:

Sometimes it will not even power on when I press the power button.
If it does power on, it usually gets stuck on the HP screen or shows a blue screen with one of several error codes, like: B84507AE, B80A0AEC, 00541654, B3A7AAFC, B8A7451E, and others. It seems like the system cycles through a dozen different failure modes and error codes and is not consistently the same each time.
If it does make it to the home menu screen, it faults out there after a few seconds or the screen changes to black and white stripes or some kind of distortion.

There is no way to do a factory reset, as I cannot even get the printer to turn on and let me use the menu screen or connect via wifi. Basically the printer seems like it is "bricked."

Yes, I have tried dozens of time to use a different cord or outlet, powering off and on. I have even noticed that a desk lamp in the same room flickers briefly as I plug the printer cord in. I even changed the power supply to no avail.

HP ENVY 5530: Error code message on printer

Wed, 05 Mar 2025 07:14:12 -0700

Hi, I’m getting an error code c4eba341 on my hp envy 5530 printer.

⟐ Commented March 05, 2025 at 7:14 MST

HP Envy 5660: Keeps saying load paper which I have done several times

Sun, 02 Feb 2025 17:52:14 -0700

Why does it keep saying load paper when I have several times

⟐ Answered February 02, 2025 at 17:52 MST

HP Envy 5660: Paper Jam and gears grinding

Mon, 20 Jan 2025 14:45:53 -0700

The printer won’t print an error screen comes up stating paper jam. I followed all therir instructions and still don’t see a paper jam. As the cartridges move aross it sounds like the gears are grinding on the right side.

⟐ Commented January 20, 2025 at 14:45 MST

HP ENVY 5530: Setup wizard wouldn't accept new internet password

Sun, 17 Nov 2024 05:38:36 -0700

Setup wizard can see the new internet but won't accept the new password on my TMobile internet

HP ENVY 5530: Power AC Adapter search

Mon, 14 Oct 2024 09:01:01 -0700

Hello all…Please can someone tell me where do i buy the AC power Adapter that is shown in your repair videos for the HP 5530-e all in one showing that the Ac Adapter can be removed from under the left hand side of the printer casing , and to change when it’s not working ?..look forward to your replies .

⟐ Answer accepted October 14, 2024 at 9:01 MST

HP Envy 7640: Cartridge not recognized when inserted. It states please reinsert corr

Sat, 17 Aug 2024 22:07:46 -0700

Error: Recognize cartridge inserted then error message " make sure to reinsert cartridge correctl". This is with old or new . The old cartridge leaked ink badly. Cartridge pin connections are clean. Clean up ink, Semi reset , power cycling, plug AC direct did not resolve.

Greg

HP Envy 4520: Ink cartridge lock placement

Fri, 16 Aug 2024 11:21:57 -0700

Hello,

The cartridge lock has come loose and I would like to put it back, but it’s a plastic piece and I don’t want to force and break it.

The part circled in yellow should be underneath the metal part (see the black ink cartridge beside).

Do you know how it’s done and can help? Please see photo for more details. Thanks!

⟐ Edited by author August 16, 2024 at 11:21 MST

HP ENVY 5530: The copy/scanner light doesn’t work

Fri, 09 Aug 2024 16:24:24 -0700

The scanner/copy light does not come on

HP Envy 4502: freezes up or shuts off mid print

Fri, 21 Jun 2024 17:03:29 -0700

Sometimes when I use it it either completely stops halfway through the print for about an hour before ejecting the half printed page, or shuts off completely and won't turn on unless I unplug it then plug it back in, it also will say that the ink is empty, even if it has a brand new cartridge, also the door sensor is broken and will randomly say that the access door is open even if it's closed

⟐ Answer accepted June 21, 2024 at 17:03 MST

HP Envy 4520: black colour is not printing clear and the ink is full

Wed, 17 Apr 2024 21:02:02 -0700

black colour not printing clear

⟐ Answered April 17, 2024 at 21:02 MST

HP Envy 4520: LCD screen solid blue, printer unresponsive.

Fri, 12 Apr 2024 15:05:01 -0700

Hello,

The printer is no longer detected by any of my devices, whether connected wirelessly or through USB, and the screen is solid blue. The touch-buttons next to the screen do light up. Pressing the power button does nothing, even when held down for over a minute. I tried unplugging it (from power) and plugging it back in multiple times in quick succession as well as waiting several hours to plug it back in, and nothing changes.

At this point I believe I'm out of options for interacting with it from the outside. Any help narrowing down the problem and/or fixing it is welcome.

⟐ Commented April 12, 2024 at 15:05 MST

HP Envy 4520: ink cartridge connection problems

Mon, 08 Apr 2024 11:03:26 -0700

Replaced ink cartridge and continuous remove and reinstall ink cartridge?

⟐ Answer accepted April 08, 2024 at 11:03 MST

HP Envy 4520: How do I switch from scaning black and white to color.

Mon, 08 Apr 2024 07:36:28 -0700

how do i switch from black and white to color

⟐ Answer accepted April 08, 2024 at 7:36 MST