iFixit - Answers With Device "HP Envy 15"

HP Envy 15 X360: My computer only works while the charger is pluged in.

Fri, 17 Feb 2023 09:11:46 -0700

I can only get my computer to work if I have it plugged in. Do I need to replace the battery?

⟐ Commented February 17, 2023 at 9:11 MST

HP Envy TouchSmart 15: Why does my computer beep at me when I turn it on?

Tue, 07 Sep 2021 07:43:16 -0700

When the power button is pressed the computer beeps repeatedly and does not turn on.

⟐ Answered September 07, 2021 at 7:43 MST

HP 15-as003ng: The laptop is not turning on

Thu, 06 Jun 2024 02:50:00 -0700

I tried to put it in charge but its not charging.

⟐ Answered June 06, 2024 at 2:50 MST

HP Envy TouchSmart 15: Updated to Windows 10 and bluetooth driver is missing.

Tue, 27 Jun 2023 00:25:39 -0700

Hi, i updated my system to windows 10 and noticed that the bluetooth wasn't there in device manager or showing in settings. I went to HP's site to download the drivers (i tested all that i could get my hands on) but none worked, i even tried driver booster but still nothing. My wifi still works tho.

Please is there anyway to get the bluetooth back or is it a hardware problem? Thanks.

⟐ Answered June 27, 2023 at 0:25 MST

HP Envy TouchSmart 15: What size screws are used for the Laptop?

Sun, 05 Nov 2017 14:53:27 -0700

What screw size is used by this Laptops body and or case?

⟐ Commented November 05, 2017 at 14:53 MST

HP Envy TouchSmart 15: My computer wont turn on. What can I do?

Fri, 13 Nov 2015 10:09:18 -0700

I touch the power button but nothing happens. What can I do?

⟐ Answer accepted November 13, 2015 at 10:09 MST

HP Envy TouchSmart 15: Can someone make a guide for cleaning fans?

Wed, 14 Oct 2015 19:40:00 -0700

Can someone make a guide for cleaning fans?

⟐ Commented October 14, 2015 at 19:40 MST

HP Envy TouchSmart 15: My battery life has reduced significantly.

Fri, 25 Sep 2015 10:01:08 -0700

My battery life percentage runs out more quickly than it used to. Why is that?

⟐ Answer accepted September 25, 2015 at 10:01 MST

HP Envy 15 X360: HP Envy X360 15-u483CL will not power up

Sun, 03 Sep 2023 07:06:27 -0700

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation. It seemed to shut down nicely. Later that day, I pressed the power button to turn it on, but nothing happened.

The next day, I opened it up and found the power button had broken from the power button board. So, I purchased a new power button board, part 774599-001 and installed it. Still, when I press the power button, nothing happens. No lights, no sounds, no clicks -- nothing.

So, I may have one of these three conditions:
1. Something on the system board has failed. When it didn't power up, I may have pressed the power button with too much force and that is what broke the button. Now I have a new power button board, but the m/b is still faulty.
2. The power button board that I installed is faulty. I can get a replacement for the replacement.
3. I somehow caused a new issue while I was working on it.

I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys. Nothing has helped.

What should I try next?
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer? If that works, I will know that the power button board is bad, and the system board is good.
Where can I find a schematic for my system board?

⟐ Commented September 03, 2023 at 7:06 MST

HP Envy x360 15m-dr1xxx: What exact battery do I need to buy to replace this laptop's battery?

Mon, 23 Sep 2024 14:48:42 -0700

I've had a HP ENVY x360 Convertible 15-cn1xxx for four years now, and as of 2021, I'd noticed my battery had begun expanding.

If someone could help, I need to know what exact battery to buy so I can replace my old one, and how to even replace it in the first place.

This laptop's battery is annoyingly hard to get a straight answer for, and I've been looking for a long time.

⟐ Answer edited September 23, 2024 at 14:48 MST

HP ENVY ×360 15-bp106ng: How to replace broken hinge?

Thu, 15 Jan 2026 08:14:05 -0700

my hinge is broken on one side. I've got it removed because nobody wanted to touch my laptop as it's touchscreen.

⟐ Answer accepted January 15, 2026 at 8:14 MST

HP Envy TouchSmart 15: Plastic ventilation on side of case broken, fixable or replaceable?

Sun, 29 Jul 2018 17:34:03 -0700

I have an HP Envy TouchSmart 15 laptop, and recently the plastic (bottom) left the side of the computer started parting from the metal top part. Every time I open my computer the gap between the two surfaces will get larger. I was wondering whether it's possible to replace the bottom of the computer (I assume that know one would create such a thing) or whether I'm stuck with it. The picture shows a mild case of partage.

Thanks for your input.

⟐ Commented July 29, 2018 at 17:34 MST

HP Envy TouchSmart 15: I dropped my laptop and the left side plastics have somewhat broke

Tue, 24 May 2016 00:51:35 -0700

I dropped my laptop and some of the plastic has chipped off the back of the screen and near the left hinge and lock slot. How can this be fixed? How much will it cost? And who should I seek for repairs?

⟐ Answered May 24, 2016 at 0:51 MST

HP Envy x360 15m-dr1xxx: Laptop makes buzzing sound

Wed, 28 Jan 2026 08:42:57 -0700

When I turn on my laptop, it repeatedly makes a buzzing sound. I have tried to clean the fan and vent with compressed air and I have tried resetting the laptop but the buzzing sound is still there.

⟐ Answered January 28, 2026 at 8:42 MST

HP Envy 15 X360: Storage Upgrade HDD + SSD

Tue, 18 Dec 2018 14:43:33 -0700

Does this laptop has dedicated SSD slot, so that i can have both HDD and SSD together

⟐ Commented December 18, 2018 at 14:43 MST

15-ew0013dx: HP Envy (2 in 1 laptop) does not power on

Tue, 04 Nov 2025 13:37:17 -0700

My laptop was being powered by a usb c power adapter that failed while it was connected and now it won’t charge or power on (when I use other chargers known to be working). This laptop gets power from the usb c ports and neither one charges it. What is the most likely part that would solve this problem?

⟐ Answer unaccepted November 04, 2025 at 13:37 MST

HP Envy x360 15m-cn0011dx: Battery Replacement for HP Envy x360 15m-cn0011dd

Wed, 02 Aug 2023 07:13:13 -0700

Hello,

Where can I find a reliable source for a battery replacement for the model requested?

Also, would this fit my model. HP LK03XL Battery

⟐ Answered August 02, 2023 at 7:13 MST

HP Envy x360 15m-dr1xxx: How to replace the rubber feet on this laptop and where can I buy them

Sun, 08 Aug 2021 18:06:12 -0700

I would like to upgrade my laptop soon, however I see from the user manual (nicely provided and well-detailed by HP) that I need to take the rubber feet off to take case screws out and access the laptop. However, I think that I need a new pair of adhesive strips of feet to put back on and I can’t find them anywhere online.

⟐ Commented August 08, 2021 at 18:06 MST

HP Envy 15 X360: Can I replace my touch screen?

Mon, 03 Jan 2022 12:44:06 -0700

I cracked the screen on my envy. Can I still replace it even though it is a touch screen?

⟐ Edited January 03, 2022 at 12:44 MST

HP ENVY 15-ep0000 Series: USB prongs came out of port

Thu, 29 May 2025 00:06:11 -0700

The prongs within the USB port have come out of the laptop. I tried to reinsert, but this proved useless as the port is not functioning. Can I replace this port or am I out of luck?

⟐ Commented May 29, 2025 at 0:06 MST