iFixit - Answers With Device "HP Chromebook 14"

HP Chromebook 14: keyboard keys diagonal from the "8" "i" "k""," do not work

Wed, 04 Mar 2020 11:40:42 -0700

about a month ago, these keys "8" "i" "k""," started to every now and then not work. Now none of those keys work. HP chromebook was new as of OCT 2015.

⟐ Commented March 04, 2020 at 11:40 MST

HP Chromebook 14: Unable to charge chromebook

Tue, 24 Aug 2021 20:00:15 -0700

My son's HP chromebook's charging ability got worse and over a few months last year, to the point that it does not charge at all. The cables have been demonstrated to be working. Has anyone attempted to fix the issue - I'm guessing that the charging port "desoldered" from the board but I haven't had the chance to take it apart yet.

Thanks!

Keith.

⟐ Answered August 24, 2021 at 20:00 MST

HP Chromebook 14: How to clean sticky keyboard?

Wed, 12 Apr 2023 10:16:14 -0700

The keyboard now types 2 of every key touched, perhaps needs cleaning, does anyone know how to "clean" the keys on this laptop please?

⟐ Answered April 12, 2023 at 10:16 MST

HP Chromebook 14: The USB plugs got pushed in.

Mon, 08 Jan 2018 22:02:46 -0700

I'm wondering where I can go to get this problem fixed. I had a mouse chipped plugged in and it got bumped to the piont where the USB's are pushed way too far into the keyboard. Please let me know somewhere I can go.

⟐ Answer accepted January 08, 2018 at 22:02 MST

HP Chromebook 14: keys 6, 7, y, u, h, j, n and m dont work

Sat, 23 May 2020 17:10:38 -0700

a few months ago these keys have stopped working and ive tried to clean them with compressed air but that hasnt helped

⟐ Commented May 23, 2020 at 17:10 MST

HP Chromebook 14: How can I bypass my password without factory resetting the laptop

Wed, 20 Oct 2021 20:22:28 -0700

I forgot my google password for one of my accounts on my chrome book its no the admin account but i need to access some of my documents i have saved and i have no way to reset the password on google for the email…? I dont wanna loose my data documents or anything so i cant factory reset it and i dont know what to do is there ANY way to get around it i can verify for days that its my account but not with my phone number cause i changed it….and i didnt put a back up email either….ahhhhhh

⟐ Commented October 20, 2021 at 20:22 MST

HP Chromebook 14: Touchpad Is Not Responsive

Tue, 19 Nov 2019 09:57:25 -0700

As I was attempting to diagnose another problem with my computer, I removed the keyboard panel from my Chromebook. As I was reassembling, I noticed that the touchpad was unresponsive. Because I own two Chromebooks, I was able to switch out some parts and determine that the ribbon cable and touchpad are both still functional. The keyboard ribbon was unaffected.

⟐ Answered November 19, 2019 at 9:57 MST

HP Chromebook 14: Headphone Jack Not Working

Mon, 07 Nov 2016 11:23:25 -0700

I was being stupid and mistakenly plugged a powered 9v 3.5mm power supply into my HP Chromebook 14's headphone jack. At first, both speakers and the jack output weren't working. I restarted my computer and got the built in speakers working again, but when I plug into speakers or headphones, I get a ton of static and feedback, but can hear the output very slightly. If I turn the volume up, I get clicking in addition to the above.

⟐ Commented November 07, 2016 at 11:23 MST

HP Chromebook 14: Hp Crome book 14

Wed, 21 Oct 2015 11:35:46 -0700

Why does my hp Crome book has a green screen when I turn it on

Hp cromebook 14 when I turn it on it has a green screen why

⟐ Edited October 21, 2015 at 11:35 MST

HP Chromebook 14: Bluetooth not working even after sending it to HP

Sat, 18 Nov 2023 09:16:36 -0700

I had no issue with Bluetooth of my HP Chromebook Model 14c- ca0235ng for sometime. The mobile phones got connected, one phone was paired.

All of sudden, the mobile phones were not recognized. (Strangely the Bravia TV gets recognized by Bluetooth).

I contacted HP and talked with them. Since it was under guarantee, HP asked to send it to them for repair. Few weeks later, I received my laptop back.

In a paper from HP, it was mentioned that motherboard was changed.

I started my Chromebook, switched Bluetooth and searched for devices and lo, the issue was still there! Grrrr...

So my question: Does anyone know what the problem could be? Except the Bravia TV, the chromebook simply does not display any of my devices. If i check from mobile phone, the Chromebook is also not to be seen.

⟐ Answer accepted November 18, 2023 at 9:16 MST

HP Chromebook 14: admin on my school cromebook and I don't know how to get it off

Wed, 02 Aug 2023 05:23:59 -0700

So I have a question as well I have admin on my school cromebook and I don't know how to get it off can you please help me?

⟐ Answered August 02, 2023 at 5:23 MST

HP Chromebook 14: Why does my Chromebook have no power?

Sun, 28 Feb 2021 10:38:01 -0700

There is no power even after charging

⟐ Commented February 28, 2021 at 10:38 MST

HP Chromebook 14: Chrome is totally frozen, and Shift + Esc does not work. Unfreeze?

Sat, 30 Mar 2019 13:00:24 -0700

I cannot unfreeze Chrome on HP Chromebook. No keys do anything, and no cursor or trackpad function is working. How do I reboot it?

⟐ Commented March 30, 2019 at 13:00 MST

HP Chromebook 14: HP Chromebook Wifi Card? or USB wifi device?

Sun, 05 Feb 2023 14:34:02 -0700

is the HP 14b ca0013dx chrome book have a separate wifi card? Also, is it possible to use a usb wifi?

⟐ Answer accepted February 05, 2023 at 14:34 MST

HP Chromebook 14: Where to find correct charge port?

Sun, 29 Aug 2021 08:54:00 -0700

I’m trying to replace the charge port on a HP Chromebook 14 SMB 2955U, and the replacement that I ordered in is incorrect. The cable length is too short and wont fit in the chromebook. I’m having a hard time finding the right replacement.

⟐ Answer accepted August 29, 2021 at 8:54 MST

HP Chromebook 14: My chromebook has been locked out how do I fix it

Sun, 28 Feb 2021 10:01:52 -0700

my chromebook has been locked by a hacker how do i fix it

⟐ Answered February 28, 2021 at 10:01 MST

HP Chromebook 14: How to upgrade webcam

Sun, 28 Feb 2021 05:41:45 -0700

Friends, I’d like to upgrade the webcam on my HP Chromebook 14a-na0060nr and install one with a better resolution. Would anyone know a suitable part number from HP other than L91540-001?

⟐ Answered February 28, 2021 at 5:41 MST

HP Chromebook 14: screen replacement issue hp

Sat, 27 Feb 2021 14:21:52 -0700

Good day i recently purchased a screen however when installed the screen shows a back light but the screen is blank . The screen lights up but nothing is displayed on screen. When i connected the old screen which is broken tbe screen displays the information and work correctly but the new screen just lights up as show n in the image below, need assistance please. here is a pic of the screen after i installed it .

⟐ Answered February 27, 2021 at 14:21 MST

HP Chromebook 14: chrome book that's water/sick damaged

Wed, 29 Apr 2020 07:32:41 -0700

Hey all, my brother in law's little one was sick on his laptop so I said I would take alook. I am learning as I go. I've cleaned the board with no luck but these also don't seem to have 2 positive and 2 earth's like normal laptops as they are type C so how would I go about testing the board if I can't find the live. Also in diode mode how much value should a normal resistor have on a board

Thanks all

⟐ Commented April 29, 2020 at 7:32 MST

HP Chromebook 14: How do I link my Android phone to my HP Chromebook 14 model CR 3114 wh

Tue, 04 Feb 2020 02:51:29 -0700

How do I link my Android phone to my Chromebook HP model CR 3114

⟐ Answered February 04, 2020 at 2:51 MST