iFixit - Answers With Device "HP Chromebook 11 G5"

HP Chromebook 11 G5: HP Chromebook Keys not responding

Mon, 27 Jun 2022 19:00:51 -0700

One of our users brought this chromebook in to be repaired - several keys were not responding at all and others only respond when pressed aggressively, multiple times. I have read accounts where this same model & issue was addressed by removing the face plate and cleaning the keyboard and connections. I am attempting that now, but would appreciate any advice.

If successful, I will document my teardown and repair for others.

⟐ Answered June 27, 2022 at 19:00 MST

HP Chromebook 11 G5: Can you upgrade the storage?

Fri, 24 Jan 2020 03:01:16 -0700

On the hp 11 g5 chromebook it comes with a 16gb emmc or ssd. Can you upgrade this with a seperate bought emmc or ssd.

⟐ Answered January 24, 2020 at 3:01 MST

HP Chromebook 11 G5: Screen shows lines after drop

Mon, 30 Jan 2023 17:27:07 -0700

Hello,

The computer wont start after being dropped. After trying to power-cycle and doing a ec reset it booted but shows lines on the screen and freezing up at boot.

I do understand that something is broken here but if anyone can point me in the right direction.

⟐ Commented January 30, 2023 at 17:27 MST

HP Chromebook 11 G5: Screen is not working on HP Chromebook 11

Tue, 06 Mar 2018 11:13:16 -0700

Screen is black, plugged into a monitor and computer is still working. Can the screen disconnect?

⟐ Answered March 06, 2018 at 11:13 MST

HP Chromebook 11 G5: HP Chromebook 11 is not powering on

Mon, 21 Nov 2022 18:54:19 -0700

Nothing happens when I press the power button. I have tried:

Powering on while it is plugged in and battery is removed

Connect to an external display to see if the screen is bad

I believe that either the motherboard is bad or the keyboard isn't working since the power button is a part of the keyboard. Is there an easy way to tell?

⟐ Answered November 21, 2022 at 18:54 MST

HP Chromebook 11 G5: Is my screen or LCD broken? Also how could I fix it?

Sun, 23 Apr 2023 12:45:03 -0700

I'm not sure if I got the device model right but the screen is damaged with a bunch or colours appearing on the screen but I'm not sure if it's the screen or the LCD, here are a few photos of the screen :

⟐ Answer accepted April 23, 2023 at 12:45 MST

HP Chromebook 11 G5: I dropped my computer and now I see a disorted screen

Wed, 01 Feb 2023 17:30:13 -0700

I dropped my computer and now i see a distorted screen in which i cannot figure out what’s wrong with it. Neither can i use my computer for anything . AND ITS A SCHOOL COMPUTER!

⟐ Answer accepted February 01, 2023 at 17:30 MST

HP Chromebook 11 G5: How do I reattach a key?

Mon, 21 Nov 2022 21:06:51 -0700

How do I reattach a key?

⟐ Answered November 21, 2022 at 21:06 MST

HP Chromebook 11 G5: Trying to open up the device's keyboard and it won't come up. Help!

Mon, 21 Nov 2022 16:48:35 -0700

I'm opening this up for the first time,this is also my first repair. Any help?

⟐ Answered November 21, 2022 at 16:48 MST

HP Chromebook 11 G5: Compatible screen replacement HP 11-v010nr

Fri, 23 Aug 2019 10:16:23 -0700

I opened it up and found the part number (N116BGE-EA2 REV c2) any idea if iFixit sells a compatible screen?

Thanks

⟐ Answered August 23, 2019 at 10:16 MST

HP Chromebook 11 G5: Why my laptop stuck on boot/setting menu

Wed, 18 Jun 2025 09:40:14 -0700

Why when i turn off my laptop when i open it again it stucka on boot/setting menu